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Social Share is Turned On in Blue Diamond theme options but doesn’t come up in portfolio / portfolio item page
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Any chance of including woocommerce support ??
this theme supports(not fully) woo commerce but if you need to use sidebar, you have to do some customization by creating page template > http://support.goodlayers.com/creating-woocommerce-template/
Hi. I’d like to buy this theme but I have one question. On the picture above that lists the theme features there is a guy with thumbs up and it says “slider title align here”. My client doesn’t know any code at all but he needs to change the content inside those layer sliders. I’ll put a picture and a transparent box inside one of the sliding layers and add text inside the box. My question is, is it possible to upload/change the photos and the text inside the transparent box via the WP dashboard?
Do you mean this content? > http://take.ms/qSV7v
Sure you can change it
Yeah that one. I guess you call that a sublayer? I watched the video you put on Youtube (Blue Diamond – Setting Up as Demo Site) The part that begins at 2:30… I guess that is how you edit it. Thanks!
Can i have different main sliders in differrent pages? i mean the same style home has but with different slides. Thanks in advance.
Yep, you can have top slider in inner pages too
Thanks for interest anyway
Hello, my name is Enrique
I don´t speak english, sorry
I have a problem in my website with Diamond Template. With the tool of Google ‘Richsnippets’, i have the next error:
Error: At least one field must be set for HatomEntry.
Error: Missing required field “entry-title”.
Error: Missing required field “updated”.
Error: Missing required hCard “author”.
Thanks, I’m waiting answers
Will you be providing an update to this theme so that it is IE 11 compatible? If so what is the time frame? Thank you.
Can you describe which part is not compatible please? Screenshots would be great
Hello, I bought the theme, I did “downoload all files”. Then I went on wordpress – appearance – theme – load, and I uploaded the zip file called “BlueDiamond v1-08” which was located in the folder ” ThemeForest BlueDiamond theme.” But now I see the site as well (can I send you a screenshot?) missing boxes “home” “portfolio” “blog” on the home page, missing photos on the home page, the footer is all busted …!! What’s going on? Can you explain step by step how to install it properly?
You ‘ll have to import demo site first. See this video > http://www.youtube.com/watch?v=JC3j8C5H0ak
First of all, it’s impossible to register in your Forum #2, it doesn’t find my purchase code as a correct one (and it is!)
I have a problem with the Page option field in Blue Diamond.
It doesn’t allow me to add a new item, it seems the link is not working (don’t see reaction after clicking to add a new item in the page option).
I need a solution, your theme is great!
Thank you very much!
Please send your purchase license and your themeforest username(Username that purchased item!) to ‘firstname.lastname@example.org’. We’ll do that for you.
Can you add a top menu to the website? I do not see an option on the preview.
We don’t have this option in this theme
Anyway, you can put a html snippet in this section > http://take.ms/WKmDs (put anchor code directly here)
Hi, i have a problem whit the special characters in spanish only for the safari browser, the leters whit accent or quotation marks appears wrong in safari and in others browsers rightly.
please help me.
excuse my English
1. try to switch theme to default theme and see if it’s working fine or not.
2. if 1.) is fine, then go back to theme and switch language in admin panel. Make sure that you’re not using Cufon. Try google font
3. if 2.) doesn’t help, Check this out > http://support.goodlayers.com/google-font-subset/
Good work guys, but I can not log in to my support (http://support.goodlayers.com/forum and support.goodlayers2.com are mixed up)
and cannot find simple info on how to change bottom footer copyright text. Should be available in forum without any deep search. It is not part of admin panel options. It would be cool if it was more simple to find “set up” info. Thank you. Cheers.
Under Twitter option? That was confusing.
Can you please post this on the support forum? Our dev and supporters are only provide support in the forum, not here
Anyway, make sure that you use username that purchased item to register to the forum. (not ‘sochi’)
I’m desperatly trying to customize the main menu, as I need to add a border to it. It is possible in the theme options for the sub-menu, but not for the main menu. Can you help with this please?
Nevermind, I found out : ADDITIONAL STYLE (CSS) in page style (if it can help others). Thanks for this great theme by the way!
I send you a mail, i can’t import demo data xml.
Can you help me please ?
Title on post doesn’t appear …
1. not sure did you manage to import xml yet? Make sure that you follow EVERY steps in this video > http://www.youtube.com/watch?v=JC3j8C5H0ak
2. go to setting > reading, and set post pages as ‘select’.
I did it :
I activate “WorderbyPress”, then i go to tools/import/choose the xml file on my PC, import it (download), but the page load, load, load and at the end i loose the connection to the server, i send you the pass of WP and ftp by mail on your support, can you solve it please, i need it today.
Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?
We’ll try to investigate your issue.
By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com
Thanks so much!
Where translate this : “Blog Post” here : http://www.vignerons-les-riceys.com/?p=60
So you fixed the problem that didn’t show title yet?
For further questions, Can you please post this on the support forum? Our dev and supporters are only provide support in the forum, not here
Pre sales question. I love this theme. Its amazing design.
I have one question, Is there any possibility to integrate woocommerce with it? I saw that your modernize theme have woocommerce integration. any chance to integrate with this design?
I am looking forward to hear from you.
Yep, but not 100%, you’ll need to create page template to use woocommerce’s sidebar.. > http://support.goodlayers.com/creating-woocommerce-template/
For these themes work with Woocommerce without creating page template.
Modernize, Kingpower, Maxima, Worldwide, Realchruch, ideo, tourpackage and Flawless.
Thank you very much. Will buy soon. I love it. Good job man.
since my last update of the theme, sliders don’t show ! thanks for your help please
I have a big gallery and for some reason it replaces images when I update, look at http://allacart.theinkdesignstudio.com/?page_id=2830 for a sample
not working please help
Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/
If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘email@example.com’. We’ll do that for you.
I am looking to rebrand my site and love your theme.
How do I put in an optin form to my website?
Is it at all possible?
Here are some examples of what i mean…
Also is it possible to have optin and video too?
You meant in the main slider? Yep, but you have to use plugin or custom form. The slider accepts html code and shortcode from some pluigns. And yep, video can be put in slider as well
Amazing theme, can you tell me how can I set the toggle to be all close by default?
You will have see this option in toggle box setting > http://take.ms/l7zcS
If you’re using as shortcode, you will have this attribute. > http://take.ms/srOd0 Just remove it,
If you got any further questions, please head to our support website
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
thank you !!!
I have recently purchased the BlueDiamond theme via ThemeForest. However, I have been unable to install via the WordPress ‘Upload’ functionality. Please can you help with this. I continually receive an Error message notifying me that it is unable to load the file (i also choose the zip file from within the downloaded folder).
Therefore, I have tried to manually add the theme to my hosting package via the File Manager on my FTP site. However, this does not appear to have uploaded the file correctly as a number of files are marked as Red.
However, when i try to use the BlueDiamond theme there are then some issues including;
- The ‘Howdy/Edit Page’ menu bar disappears – I prefer to use this when editing a page within WordPress. Therefore is there anyway this can be reinstated?
- I have then followed the instructional videos showing how to setup the page with the Slider. however when i add this the functionality does not work and the slider is not displayed on the website.
- I have also watched another video (https://www.youtube.com/watch?v=JC3j8C5H0ak) showing how to setup as a demo site. however again i receive import errors in to Word Press.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
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