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Hey I was not able to change the header styles in the theme. Also after installing the theme my IP is blocked on the website and I couldn’t able to access it from the network.
Hi, please send us a support ticket. Our team will help you. Thanks.
How do I enable the “Enquire Now” button on the header for the mobile view on the Bluebell Theme, as it is currently not visible on mobile devices?
I would log a support ticket but I’m experiencing issues when attempting to log a support ticket. The system keeps displaying an error message that says, “Whoops, something went wrong.”
Hi, send us email here. :email@example.com
Good evening, how would it be possible to translate this button? I just can’t. Can you help me? Thank you. I attach a screenshot. https://prnt.sc/zYjVBWqnLv5l
hi, could you tell me if Nexi Xpay can be integrated as a payment method? Is there the possibility of entering a choice of rate with payment in the structure or non-refundable online payment for the same room?
Hi, Nexi Xpay not integrated. Thanks.
Is there a chance to get an update for woocommerce templates? WordPress is reporting a couple of files with outdated templates against newest version of woocommerce (7.6.1)
Hi, please off virus alert application before open the site. Thanks.
Why I need to off. Because I can access all other website except this.
So, I believe your website has some issues. Please fix.
I havechecked your website before a few weeks ago and no issues found. But, Recently I am getting this virus alert. Actually, I was supposed to buy your theme.
Hi, we have not any issues in the theme, and we have lot of customers not complain about these issues. Thanks.
hello, i have a pre-sale question. If i want to use for example the Boutique hotel demo, but i want to use some elements/sections from the main or another home is that possible?
The pages are developed as single-pages with the usage of elementor or having any custom post types that working only on specific demos?
I want to be sure that i can use any section i like from your demo to any page i want to build.
Hi, you can use section in any home page and inner page layout. Thanks.
Hello, the documentation link is not working : https://fastwpdemo.com//documentation/bluebell
Please send the good one
Hi, we will check and update the documentation. Thanks.
Hi, this is update doc link https://wp1.themevibrant.com/documentation/blubell/
your documentation link is not working (https://fastwpdemo.com/documentation/blubell/) please send us working url for your documentarian ()
Hi, greetings from Nepal!
We are unable to activate our country supportive payment gateway. Kindly help how can we integrate those payment gateways. We have only found Paypal option which is not supportive in our Country.
Thank you in Advance.
+977 9745866815 Mobile Cell Number
+1 (208) 295-8513 Voip Cell Number
booking/checkout option are not showing in rooms and when i click RESERVATION button it’s showing contact us page how can i redirect on booking option ?
Hi, please contact with our support team about your issues. Thanks.
There is no theme documentation while the theme is advertised as “Well Documented”, I have opened the support ticket 3212268. Please contact me asap
Raised a ticket 4 days back, still didn’t get a reply… Room gallery seems collapsed.. header also having serious problems.. Somebody please give us a solution.. hell like experience as a buyer.
Hi, please send your ticket ID. Thanks.
(I May be Wrong, Sorry) When I downloaded the Much Needed & Expected update, I checked the Zipped file, the files in there, shows last Modified in 25 January 2022… Is this Correct? Pls Confirm this update has New Files… Because I have made Code level modifications in my website theme. Thanks…
Lots of bugs. Had to do a ton of work arounds via CSS to accomplish simple needs. Don’t have time to wait for support. Please thoroughly test your theme.
Worst theme support ever. Theme is let’s say enough for develop something , but The support team don’t understand the requests and after they “resolve” the issue ,if u want a refund they don’t answer anymore. I made 4 support tickets and still no answer , and i will make more tickets until they have an answer for me. And i will write comments for people to know what they should expect when they need support. Have a nice day !
Hi, please send your ticket id. Thanks.
3124737 , 3100762 , 3132852
Still no answer from your QA TEAM. As i told you, i want refund. Can you talk to Zubair and make the refund asap? Or i need to talk to ThemeForest to be sure that your themes go down and sellings stops?
Hi, in home page main banner, can we add video as a background? Can you show us an example of it? In demo, I can only see video being displayed as popup after clicking a button.
Hi, please send us a support ticket. Thanks.
It was just a question. I have not yet purchased the theme. I think you didn’t even read my query. I doubt if I’ll buy this theme now!!!
Hi, you can add the video as background. Thanks.
Hello. Does it include sync with booking.com and tripadviser.com ?
Hi, Its doesn’t sync with booking.com
having issue the instalation of theme and also your documentation url is not showing anything,
its sorted ..
Hi, you need to submit ticket for the help. Thanks.
can you please send me documentation?
Hi, this is documentation link https://fastwpdemo.com/documentation/blubell/
Hi, How to Add Photos to a Gallery Page V2
When you are looking update to add color customize on admin panel of theme?
I didnt comment such as “I want help”. I asked you a question.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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