39 comments found.
Hello! the contact form doesn’t work. could you help me please?
Hi,
First of all, we’re really sorry have taken long time to reply you
Contact us on support forum https://paul.ticksy.com/. We’ll check.
Regards,
Hi I’ve tried to install your theme using the .zip you sent me (bobby_v1.0.zip) but it didn’t work: gives error message saying the style.css is missing??
Hi,
Please consult here https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Regards,
Hello, I currently have a problem installing this theme, I attach the error, apparently a file is missing…
Installing theme from uploaded file: themeforest-TZV0rP9q-bobby-creative-service-landing-page.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
First of all, we’re really sorry have taken long time to reply you due to the weekend.
Please consult here https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Regards,
I need to edit the site of place my own information and I can’t do it. I need to be able to add our image and video and info on the site our it has not utility fo us.
Can you help because at the moment I don’t know how to edit your file, do you guys have a phone number we can call?
Rosi from Brazil
Hi,
First of all, we’re really sorry have taken long time to reply you
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hi there, sorry to be a pain. I have just tried to publish a basic landing page for my business using this template. It looks great when I do a live preview on dreamweaver, and it looks great on IOS. But when I visit the site through a browser ‘chrome’ or ‘safari’. the formatting goes awry. The fonts are different and the zoom etc is all wrong. I’d really appreciate any tips. Sorry I am not hugely competent with html. The site is at www.elevator-audio.tv
many thanks
hello, dreamviewer is an editor, displaying in the editor does not mean the final version of the site, the site works fine on all devices
OK thanks, I will persist and see if I can get it to work myself. I understand Dreamweaver is the editor. Its just I don’t know why it isn’t displaying correctly when published. Cheers
Sorry – just thought I should flag this as fixed. I just needed to flush out my chrome and safari caches and the site is now showing correctly. Love it, thanks
Hello, does not work owl carousel in the “Reviews” block, how to solve this problem. Website http://vdf-stroy.md
How to solve the problem with a google map? and how to add your card style? Error: There was a problem loading Google Maps on this page. Details can be found in the JavaScript console.
Hi, i haven’t used html in some time but i love your “Bobby” template. What software do you recommend?
I haven’t found any proper documentation on how to customize it. Is that really up to me? I can work with HTML but this looks absurdly difficult. I was hoping to have it inside my wordpress template and word with some sort of guidance as with any other template.
Do you actually offer thast and I haven’t found it? Otherwise I would kindly ask for a refund.
Thanks
Paula
hello, this is html template, not wordpress theme, if you need any help i will help you
Hello, Murren. Where is the documentation? Which file do we need to edit? Where do we place all the folders? All of this should be included in the download, I would assume?
documentation included in download archieve
Hey there,
Scrolling isn’t working for me on “Bobby – Creative Service Landing Page” in Safari and Firefox – could you help me please?
http://smartonlineordering.com/Hello, Great work, i wanted to know should i install it as a quickstart file to the server directly or can i upload it as am getting an error as following:
JInstaller: :Install: Can’t find XML setup file.
Hello, this is not theme, this is HTML template
Hi again, i just bought the Joomla version and still getting same message, is this because of Joomla version?
Hello, joomla version here https://themeforest.net/item/bobby-creative-one-page-joomla-template/15433872?s_rank=5
This is html version
hi, i bought this theme and need help with the the forms . how do i set it to recieve the filled forms in my mail box. I added u to my skype am nieels.johnsons
hello, added you in skype
hi, i bought this theme and need help with the the forms . how do i set it to recieve the filled forms in my mail box
Hi, I’ve been customising the bobby template and seem to be having issues with it not running on my iOS devices – iPad and iPhone. It does however seem to be working fine on my laptop running safari.
could you take a look and let me know if i’m missing something obvious please?
the website address is: www.flyingsaucy.co.uk
…also seem to have an issue with the contact form not working – changed address in php file.
hello my friend, I checked out a contact form is working correctly
Is it possible to add a logo, which then also changes to the smaller size when the user scrolls down and the entire menu shrinks? Could do with some help on this please
hello, add logo and give me link, i will send you css with smaller size when the users scroll down
Is there a way to change the loading yellow circle ring image? It is the image that you see when the site is loading. We would like to insert a image/file customized to the website.
Thanks for your help
hello my friend. Loader works on css3 with out images to insert your image remove css3 loader in html and insert images
Hi, I am having an issue with the form. I am getting a success message but never get the email sent to my account. Any thoughts on why I am not getting it? http://invadogroup.com.previewdns.com/mpirozziinv/
Hello did you change mail in mail.php file?
yes I added me email address
i checked mail, all work fine. Problems in your server. Your server does not send mail
Hi I’ve tried to install your theme using the .zip you sent me (bobby_v1.0.zip) but it didn’t work: after the I had charge the .zip in wordpress there is a messsage which told me that the stile style.css is missing: could you please help me?
thank you!
Hello, this is html version. WP version here: http://themeforest.net/item/bobby-multipurpose-creative-services-portfolio-personal-onepage-multipage-wordpress-theme/14217233?s_rank=2
so I don’t need the html version because I want to upload the theme in wordpress right? So now I have to by this wp version: is it possible to buy the wp version removing the differece of the html version? 13+3.90$?
You are not purshased the item for removing the differece of the html version “themeforest_gianni has not purchased the item.”
sorry, you are right! I don’t have purchased the item: my customer has bought it (I’m the webmaster). I ll tell to my customer to buy the wp version: is possible for him to buy it removing the differece?
let the buyer template to write here, if it is really wrong with the template purchase, you can write in the comments of the developer version of the WP (http://themeforest.net/item/bobby-multipurpose-creative-services-portfolio-personal-onepage-multipage-wordpress-theme/14217233?s_rank=2), I confirm that the purchase was made. I sell only html version
the buyer that has bought the wrong version (html) is “renzorizzo_mb”. Now I write the story to the developer version of the WP
Hello - Great job on this theme! I do have one question. I am trying to put a phone number and service area in the upper right hand corner of the menu header above the menu buttons. Here is a site for visual reference: http://www.heirloomrugcleaning.com/
Thanks so much in advance for your time!!!
Hello, thank you add it: _12345 under navbar-nav
simple:
_12345-
..........
Sorry for bad screen this is: http://clip2net.com/s/3tQufQU
