Reviews for Bold News - Magazine & Newspaper

Reviews for Bold News - Magazine & Newspaper

Cart 616 sales
Well Documented

24 Reviews

for Customer Support

I must say... that support has been above and beyond at each step and process during my design phase. No matter the confusion I may have had, or stuck in a particular area, they have come through and solved it without delay. Thank you!

Author response

Thanks a lot!

for Feature Availability

Don't support Elementor, the best and most used editor.

Author response

Hi,

Thanks for the review.

As you have noted, the fact that the theme does not use Elementor is clearly stated on the theme landing page, theme documentation, theme comment threads and the FAQ on our support site.

So you are giving the theme three star review for not having what it clearly says it doesn't have :)

This would be the same as buying a car with automatic transmission and giving it a bad review for not having a manual transmission (due to the personal preference). Is it fair?

Kind regards,

BoldThemes team

for Customer Support

Great theme and support! They are stunning!!!

Author response

Thanks!

for Flexibility

Great theme and great team to work with. Highly responsive and helpful. Top notch design as well. You could make almost any kind of website with these themes!

Author response

Thank you!

for Design Quality

One of the very best magazines/newspaper themes, very clean and classy. And the customer support is awesome! This is the 2nd time I use a theme from BoldThemes and I'm completely satisfied with the result!

for Bugs

It not easy to customize although support was ok, there were too many limitations, for one the news ticker was 'manual', i had to enter each post as opposed to displaying posts from a selected category.
I also noticed strange happenings, like it suddenly became prone to malware or funny scripts, after trying to manage it for a while with no improvement, we decided to change the theme and everything went back to normal, the website is healthy again!
They've got a really good concept but not so good execution, hoping they improve greatly in their next project.

Author response

Hi,

Thanks for the insight we really appreciate it. We are sorry the theme was not suitable for your use case, feel free to request a refund and we will approve it: https://themeforest.net/refund_requests/new

In relation to your comment, can you please tell us which bugs did you notice?
It is really unfair to base your review on something that you assume and are not sure of like "it suddenly became prone to malware or funny scripts" Can you please elaborate what does this sentence exactly mean and how did you come to that conclusion?

Thanks in advance.

Kind regards,

BoldThemes team

for Customizability

This is my 14th WordPress template purchase. Unfortunately, this one is the only WordPress template that I could not figure out how to use the page builder or how to hook up my posts to the sliders after my content was imported. The template demo looks beautiful but it is not easy to populate or customize with your own content. Abandoning it.

Author response

Hi,

In fact, setting up the sliders and page layouts is a straightforward task once you get a hang of it. It is a pity that you haven't contacted our support, they would certainly help you in the process.

Anyway, if you are not going to use the theme, please feel free to submit a request for a refund, we will approve it: https://themeforest.net/refund_requests/new

Kind regards,

BoldThemes team

for Bugs

I am not wondering if this theme is compromised with malicious code! Instead of designing my site I am have to delete pages and pages of SPAM comments!

Author response

Hi,

Thanks for the heads up, the previous demo install package contained comments which ended up on our live demo site. This has been corrected and an update without comments has been released.

Kind regards,

BoldThemes team

for Customizability

Theme is very customizable, with a lot of options, features, and it's always updated.

for Customizability

Beautiful-looking theme with loads of options to personalise to our specific needs. We are yet to go live with our first site, but our initial impressions are all very positive and we are confident it will look far superior to the theme we currently use.
The developers have also been very helpful and we look forward to building multiple sites with Bold News over the next year.

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