73 comments found.
Any plans on updating this?
Hi there,
We are working on updating all our themes and Bolge will for sure be. You will be notified once it is out. We do not have any ETA for the moment but we hope it will be in the near future.
Thank you for your patience and understanding.
Support
Elated Portfolio part of
Qode Interactive
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No worries, thanks for letting me know.
Hi there,
Thank you for your patience.
Support
Elated Portfolio part of
Qode Interactive
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Your theme is compatible with WPBakery Page Builder. However, is it a must-have or is it an optional extra? I am asking as I prefer not to use page builders.
Hi there,
Thanks for taking an interest! Our theme comes bundled with WPBakery plugin and the themes content is built with help of our themes shortcodes and the page builder. When it comes to Gutenberg you should know that all our themes are compatible with Gutenberg, however as the theme comes with WPBakery plugin once you import the demo content you will get access to all the pages and its content which have been built with this page builder.
Thanks for understanding and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi, I purchased this theme a few days ago and am trying to get some help with formatting the main home page. I am trying to send a message through your support area in Qodeinteractive but it keeps saying my purchase code is incorrect. I copied it directly from the email confirmation of purchase. How can I get some help with formatting?
Hi there,
We would appreciate it if you contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Elated Portfolio part of
Qode Interactive
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Hi there,
Unfortunately, we can not open the link you have sent since you will have to give us access.
Please, contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Elated Portfolio part of
Qode Interactive
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Hello, thanks to customer support, this issue has been solved! I was able to change all images to “fixed proportion” as small instead of default so that the images could properly align. I am very grateful for the team’s assistance !
Hi there,
We are glad that our agents manage to help you!
Support
Elated Portfolio part of
Qode Interactive
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Hello,
I have two doubts before buying the theme:
1) Is it possible to have a “burger” menu on all web pages?
2) Is it possible to have an image in the header of the rest of the pages ?, I add an example: https://grupolalala.com/locales/cervecerias/la-barra-de-la-bientirada-juan-bravo
Thank you, regards.
Hello there,
Thank you for taking an interest in our theme!
1. Yes, can set minimal header type with burger (full-screen) menu on entire website.
2. In case you’re referring to the transparent header, yes, there’s an option to set it. You can read more about transparent header here. There’s an option to upload your own logo to the header.
You can also use Title Area and add background image. Here’s a helpful article about that.
Please let us know if you have further questions
Support
Elated Portfolio part of
Qode Interactive
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does this require visual composer to function?
Hello there,
Thank you for reaching us!
The demo content of the theme is built using the WPBakery Page Builder and this plugin is included as bundled plugin with the theme. All of the theme’s shortcodes are available with this plugin.
If you have any additional questions please let us know.
Support
Elated Portfolio part of
Qode Interactive
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Hey,
1. Is it possible to change the width of the image on the single portfolio page? I would like to make the image less wide and the text wider.
2. Is it possible to adjust the text in the info box on hover? I would like to type my own text there on the space where it now shows the portfolio category.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Then why are similar questions answered here?
Hi again,
Some questions can be answered without having to browse through theme options, and some can’t. Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
Support
Elated Portfolio part of
Qode Interactive
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Hi,
I purchased your beautiful theme around July last year with the intention of building my own website, which I finally got around to doing this month. I am testing user experience from a customer POV – I noticed that the cart view box which appears upon mouse hover on the cart icon has an issue. If I select say, more than 3 or 4 items ( depending on screen size) I can’t scroll down the cart to view the View Cart and Checkout buttons as the scroll action scrolls down the page while the cart stays on the page with a sticky effect. Can this be fixed please?
See screenshot for reference.
https://drive.google.com/file/d/1WSwfhGaFiOZjrIhMfgJvLqW6_5CuTFHL/view?usp=sharingBavani
Hi there,
Thank you for reaching us and thanks for reporting this.
The cart widget is generally for a quick view and we will for sure check this with our dev team for a possible solution and you can always send us a mail to our help center providing your purchase code in it and our team will help you with this.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Bonjour,
Je viens d’installer WooCommerce sur mon thème bolge, et je souhaiterais modifier la couleur des encadrés (à remplir par le client) ou encore les traits de séparation pour les pages Panier et CheckOut. Je n’arrive pas à trouver où modifier ces paramètres.
Merci d’avance,
Belle journée,
Clotilde
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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bonjour, Je souhaiterai agrandir mon logo qui parait petit sur mes pages. J’ai dejà essayé de personnaliser la taille du header mais ça ne fonctionnne pas. Que puis-je faire? y aurait-il un code à ajouter? Merci
Hi there,
Please read this article that can help you here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Thanks, but i’ve already tried that!!! and it doesn’t work. I dont know where is the problem because the logo in my sticky header is good (in height), but my logo in normal header is little (and it’s the same file at the begining). What is the problem, what can i do?
Regards
Hi there,
Please check if you have set in Bolge Options > Header height for the header.
If you still need assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Thanks, but that’s not the problem. My problem is that my logo file is bigger and when you charge it in logo element, it is block at 150×150px!!! The sticky one is the same and it’s good in my website. If someone can help me!!!
Regards
Hi there,
If you need assistance with this, would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hello ! I recently purchased this theme but I encounter some problems to customize some parts of this theme on different page with WP Bakery (specially on the countdown, contact form etc… > for colors and fonts…) I would like to try with another direct page builder like Elementor or Divi builder plugins (Because majority of WordPress theme work with) and apparently it seems not compatible with your theme unfortunately…?? I’m little disapointed…
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi there, I recently purchased this theme and I’m trying to customize it but having a very hard time. Would someone be able to call me and walk me through some parts please?
For instance, I’ve set the Vertical Slider as my homepage and for some reason the header has a white background and no matter what I do I can’t get rid of it.
Or my menu design is different from the homepage and the other two pages.
I want to be able to set up a loader page before the vertical slider homepage and I can’t set that up.
Would you also be able to email me the photoshop templates? Thank you!
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi! I have recently updated Bolge to version 1.4. However, I cannot update the WP Bakery, which is included in this theme. Can you advise how to do this please? Thanks.
Hi there,
Within the latest update of the theme you do have the latest version included.
So please follow our article on how to update the theme and its plugins.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Thank you very much, it worked! Somehow for the previous update it went ok without this whole process so I was a bit confused this time. I will follow this way from now on!
Hi there,
Glad to hear this!
Support
Elated Portfolio part of
Qode Interactive
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Hey, is your theme compatible with multisite WordPress ?
Hi there,
Yes, our theme is multisite ready.
Let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Is there possible add video slider Like image slider = https://bolge.qodeinteractive.com/creative-agency/ If possible please give me a offer to buy this theme. Thanks
Hi there,
Thanks for taking an interest! This is our Scroll slider shortcode which only supports images, so you can not achieve this layout with videos instead unfortunately. But you do have an option to crate a Revolutions slider with videos.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
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Hi there. I’m having trouble displaying captions under images on single portfolio items. I’ve added captions after uploading images to the media folder, but they don’t display under images or in the lightbox. Descriptions are vital so I would very much appreciate your help. Thanks.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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I love to buy this theme. Is it also available as HTML/CSS theme? No Wordpress?
Hello,
thank you for taking interest in our theme!
Our themes are made for the WordPress platform only. They include PHP, JS and CSS files. Our programmers start the theme development process by creating our custom shortcodes, widgets, custom post types and functionalities which support them. This is done mostly using PHP and JS, while the CSS is used for styling and animation purposes. Since our themes are made dynamically using the PHP and JS programming languages, in no step during the theme building process are any HTML pages or code being created, which is why we don’t have HTML versions of any of our themes.
Support
Elated Portfolio part of
Qode Interactive
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Hi there, I bought your theme and I’m loving it. I’m currently working on the online shop section of the website. Is there any way I can change the hover colour of the bar below “description”, “additional information”, “review” in the single product page? It looks like it uses the original blue the theme came with, but I want to change it with my brand colours. I’ve also noticed the same colour is used for the square around the message “your cart is empty” and in the customers account page to separate the menu from the info. Many thanks in advance.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Support
Elated Portfolio part of
Qode Interactive
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Hi,
I have some issues with the single product page image. I have uploaded high res image but when the image is displayed on the page it seems compressed and very low quality. But when I click to view it in the lightbox it looks fine.
Link to page : http://7153u.hosts.cx/product/gold-stud-marquise-turquoise/
Please help asap, I am struggling to fix this. Thank you!
Hi there,
Please check this article here.
If you still encounter issues we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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Hi there,
how do I change the color of the interactive link showcase curves (in the template it is a rose color)
Hi there,
We are not quite sure which interactive link showcase curves you refer to exactly, If you refer to the Interactive Showcase homepage you can add this code to Appearance > Customize > Additional CSS which will change the color of the hover effect.
.eltdf-ils-holder .eltdf-ils-wave {
background: #ace8ea;
}If you have any additional questions and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and provide our team with direct URL and one of our support agents will assist you.
Thanks.
Support
Elated Portfolio part of
Qode Interactive
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