Customer support is fantastic. Working with professionals always pays off.
Great customer support, very reactive!
Very long support. Conversation started a week ago (March 28th) and no answer to the simple question of how to change the positioning of the text in a project. Simple question for simple function but that seems very complicated with this theme.
Sorry to hear about such a bad experience.
It's important to note that due to some recent major theme updates we're having increased traffic in our support forum, therefore we're having a hard time keeping up with all requests. We sincerely apologize for the delayed response time.
We located related support request #1952877 and established that our agent provided you with a response, so we would very much appreciate if you could check ticket status and let us know if you need any further help.
Hope we can solve this quickly and that you'll be satisfied with the results.
All the best,
Very happy with this theme. Not only is it creative and original, but it is easy to customize with the demo content. Thumbs up for quality! :-D PS: If you host with Godaddy, you may want to add this to the bottom of your .htaccess file to ensure it can handle the demo content: SubstituteMaxLineLength 10m
I love this theme. It's so clean and modern and highly customizable. I had several questions for the developers and they answered them so quickly and resolved the problems I was having so quickly. I highly recommend this theme.