66 comments found.
Hi I can’t find the option ‘Demo Content’ in Bolina. Please let me know how I can import Bolina demo content.
Please open a support request at https://zooka.freshdesk.com we will help you.
Hello, question before the purchase, Does your thesis include Slider Revolution and Visual Composer Page Builder
Hi,
These plugins are bundled with our themes. So, you can use them with the theme without purchasing a license.
Regards, ZK
One more question, what about another languages does the theme support language file where i can change language text to russian language I mean not translate by wpml plugin, I need theme with possibility to translate from directly theme.
For translation, there are some sections that need use plugin like loco translate.
Hello, i tried to instal the zk-bolina theme (2.2.1) on two wordpress (one on 5.5 and the other on 5.4.1) and it makes crash the both, please can you provide the requirements ? my licence is old from 2016 is it the reason ?
Hi,
Please open a support request here (it’s free for you): https://zooka.freshdesk.com – we’ll check and help. Please provide your site’s information for further help
Regards,
ZK
Edit: I am now able to download this. Thank you for making the theme – I love the look! Will it continue to get updates? I see the last update according to Envato was last year.
Having trouble downloading this item – it gives a server error.
Thanks for your comment. Recently, we ensure that the theme can work fine with the recent version. If you need any support, you can contact our support team at https://zooka.freshdesk,com
When installing this Theme I get a Wordpress error. I already had to re-install Wordpress. Updated everything, but still not possible to use this theme. Can you please help me with this?
Hi mooke,
Please contact our support team for help in this case.
Regards,
ZK
I already did: http://support.zooka.io/support/discussions/topics/6000060843 But I still didn’t get an answer. Is a refund possible?
Hi,
We always support via private ticket. So we missed this one. Please provide your WordPress admin’s credentials, so, our team can help you
Regards,
ZK
Where can I send the credentials to?
You can open a support request, it is private: https://zooka.freshdesk.com
Hello. I have two pre sale questions: 1. Will there be a theme update for support actual versions WordPress 5.3.x and WooCommerce 3.8.x? 2. The theme is about 4 years old. Possible price reduction?
Hi,
We don’t plan to have any promotion price for Bolina. The theme is supported, so, if you update to new versions of plugins and have a problem, you can ask for support here: https://zooka.freshdesk.com
How do I change the image in the About Us page or Services? I can’t seem to find any documentation where to change inner page header images .
Hello,
Could you please ticket Ticket channel or email to us
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
I’m just trying to just change out the wood image for other images and I’m having huge amounts of trouble. Nothing is intuitive here. I have opened a ticket as well. I’m looking for answers quickly, because these are relatively simple things I’m trying to do.
Hi,
Can you tell me your ticket number? I cannot find it with this name: “chrisdonovan”
Regards,
TM
6049 Can’t get rid of empty space
6049 Can’t get rid of empty space
ticket number 6049 it is under my email name dodger y.
I’m getting an error when uploading zip: zk-bolina My dev said: “they have a short open tag in their functions.php file and that people that don’t accept short open tags will get errors. If you update the theme and they haven’t fixed it, you will get the problem again”
Please fix and reply
Hello,
Could you please ticket Ticket channel or email to us
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Wondering how to get the mobile header menu working. It remains empty in my website when I go to mobile view.
Hi,
I get some error messages by udpating the php version to 7.2. Is there an update from the theme coming soon to fix this?
Deprecated: Function create_function() is deprecated in /home/inspiontwi/domains/it.ontwikkelaim.nl/public_html/wp-content/plugins/revslider/includes/framework/functions-wordpress.class.php on line 258
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; CMS_Widget_Fan_Page has a deprecated constructor in /home/inspiontwi/domains/it.ontwikkelaim.nl/public_html/wp-content/themes/wp-bolina/inc/widgets/fanpage/fanpage.php on line 12
Deprecated: Function create_function() is deprecated in /home/inspiontwi/domains/it.ontwikkelaim.nl/public_html/wp-content/themes/wp-bolina/functions.php on line 875
hello,
Could you please ticket http://support.zooka.io/ or email to us
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Hi there, I have a presale question. On the Item Details, I see a picture of a slant/diagonal row. Is this implemented in the theme? I don’t see it anywhere in the demos itselves. Thanks!
HI
Thanks for your submission
Yes it is come with design of theme, you can see it when setup our theme
best regards
Hi, yesterday I write you with some problems with the demo content, have you got this email from juande1980@yahoo.es?
Hi
Where you request about support?
Thanks for your submission
Best regards
Hi,
We don’t get any email from juande1980@yahoo.es Please open a support request at http://support.zooka.io and our developer can help you to solve the issue
Regards, Zooka Studio
HI team! LOVE your work! Does Bolina support RTL?
HI
Thanks for your submission, Yes, you can use WPML plugin for use multi language, and Logo translate plugin for translate theme langauge
Best regards
Thank you for your response. But I do need to know if the theme support RTL. It is the only way it can work in my language since it is written from right to left (Hebrew)
Hi
yes, you can use your language with RTL, se can support it
Best regards
How to change the background color of the menu on the header. I’m also having problem withe the height of the Header its not changing.
Hi there
Could you please create an ticket, Our supporter can check and assistance you then
Best regards
Hi, does dummy data including if we buy Bolina wordpress theme? Dummy content of demo preview.
Hi there
Yes, We are included sample data file and one click included theme
We can free setup demo data for you, if you need
Thanks for your submission
Hi love the template but I am new to this and not sure how I should start, I have a few questions as can I use a another party for my web hosting that uses WordPress to upload and work on template.From all the comments sections will we have a hard time working with template. Thanks Rhonda
Hi there
If you purcahsed our theme, We can assistance you how using our theme or how build your site from our theme
Thanks
Hello Zooka,
When building the query in the cms grid settings (gallery), i am choosing project as the post type but when i type some categories that i create in the project categories section, they doesn’t shows up up, it only shows the categories of the blog.
Hope you guys can help.
Thanks in advance
Hi there
If your type not post, please select category in Taxonomies
screen: http://prntscr.com/bxj7e5
If you have any more question, Could you please send us info site and your question to email zooka.sp@gmail.com, We can check your info and we can solved your issue together with you.
Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Zooka Team !
Hi again,
Am having an issue in the same topic of above; When i click in the category filter for an specific category the post doesnt shows, only shows when i click at the ‘All’ button. i dont know what am doing wrong here are some screenshots:
screenshot 1: http://prnt.sc/c36ku8 screenshot 2: http://prnt.sc/c36ln0 screenshot 3: http://prnt.sc/c36m9g
Thanks in advance guys!
hi there
Thanks for your submission
Could you please resent it to email, We can assistance directly to you then
Best regards
Hi, I tried to import the demo data, but first there is an error, then it eventually goes to 100%. Once it gets there, the site doesn’t look like the demo one. Pages are fixed width, shortcodes are showing, no images are imported. Please can you advise. Regards.
Hi there
Could you please send us info site and your question to email zooka.sp@gmail.com, We can check your info and we can solved your issue together with you.
Please don’t hesitated to contact us again if we can further help.
…
Thanks for your submission!
Regards,
Zooka Team !
wow is it compatible with wordpress 4.5.1 ??
Yes, Our theme working fine with WP 4.5.1
Thanks for your submission
