CrunchPress

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368 comments found.

Hi. I bought this template but my client took too long to answer and asked me now for a wish list plugin which i configured but it not seems to work with this template. the support is already expired. can you help me with this one? it’s YITH WooCommerce Wishlist. do you know any problems with it and this template?

JohnAilya

JohnAilya Author Team

Hi there,

The Wishlist is a third party plugin, an extension of WooCommerce. Our theme is compatible with WooCommerce. However, we cannot provide support for any other third party plugin that we have not integrated or shipped with the theme.

You can always take help from their support or from an experienced PHP developer.

Thank you.

maxmilo

maxmilo Purchased

Hi, I’m really happy about that theme but I have few problems :

1) I managed to create products with images. The problem is on articles. I can’t see the pictures when I create one. It seems to upload but when I try to insert it on the article, the picture is broken

2) I have problems on the home page, on the product-onsale element. when I chose all the categories, it works but when I try to select one of them it doesn’t show anything(I’ve checked the categories and there are articles in it)

thank you very much

Malcolm

JohnAilya

JohnAilya Author Team

Hi there,

You have generated a ticket. Please stay up to date with our support team. They will help you resolve the issues.

Thank you.

I brought this theme (bookstore) I am having issues with the dimensions i need to know the dimensions of the 2 slider images located at the top of the homepage, aswell as the logo dimensions Please email me on [removed]

Hello Matthew_90,

It is our policy to provide support only to users who have verified their purchase. It appears you had not purchased theme using this account, if you had used another account please post your question from it.

Or if you have theme license key with you, you can open a ticket at our support system using it. Our support system can be accessed at http://crunchpress.com/support

Thank you.

Hello Matthew,

I’m sorry we only provide support to verified buyers and it appears you had not purchased the theme. If you had purchased the theme from another account, you should have its purchase code. Please use that purchase code to open a ticket at http://crunchpress.com/support

FYI Here is complete Envato support policy. https://themeforest.net/page/item_support_policy

Best Regards.

can you please now fix my issue i am matthew_90

Thanks for verifying your purchase. I’m emailing you at email address published in the earlier discussion.

Best Regards.

mod7

mod7 Purchased

Just bought this and installed and immediately received errors. Not a good start. Don’t have time to troubleshoot themes on new WP installs.

mod7

mod7 Purchased

apparently tied to the Seo Module

JohnAilya

JohnAilya Author Team

Hi there,

We provide the technical support assistance to our customers.

If you have any issues, you can always contact our technical support at http://crunchpress.com/support

Thank you.

is this multi seller, stores themes ?

JohnAilya

JohnAilya Author Team

Hi there,

Sales are managed through Woo-commerce plugin which provides user a dashboard where they can manage there sales and proceed to checkout.

Thank you.

Haven’t purchased this theme yet. I’m wondering: is this a theme that’s only for the plugin or does it become the main wordpress theme as well?

Hi there,

Thank you for your interest.

It is a complete package, and the plugin you need with this WordPress themes are already included in the package that you will receive.

It is a complete and main WordPress theme, and you don’t require any other plugin to run it as advertised.

Best Regards.

I am wondering if this theme allow to group books in categories and use a category list to filter books on a page?

Hi there,

Thank you for your interest in our theme.

Yes, you can add categories and filters in this theme.

Best regards.

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