CrunchPress

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365 comments found.

Hi. I bought this template but my client took too long to answer and asked me now for a wish list plugin which i configured but it not seems to work with this template. the support is already expired. can you help me with this one? it’s YITH WooCommerce Wishlist. do you know any problems with it and this template?

JohnAilya

JohnAilya Author Team

Hi there,

The Wishlist is a third party plugin, an extension of WooCommerce. Our theme is compatible with WooCommerce. However, we cannot provide support for any other third party plugin that we have not integrated or shipped with the theme.

You can always take help from their support or from an experienced PHP developer.

Thank you.

maxmilo

maxmilo Purchased

Hi, I’m really happy about that theme but I have few problems :

1) I managed to create products with images. The problem is on articles. I can’t see the pictures when I create one. It seems to upload but when I try to insert it on the article, the picture is broken

2) I have problems on the home page, on the product-onsale element. when I chose all the categories, it works but when I try to select one of them it doesn’t show anything(I’ve checked the categories and there are articles in it)

thank you very much

Malcolm

JohnAilya

JohnAilya Author Team

Hi there,

You have generated a ticket. Please stay up to date with our support team. They will help you resolve the issues.

Thank you.

This comment is currently being reviewed.

This comment is currently being reviewed.

This comment is currently being reviewed.

Hello Matthew,

I’m sorry we only provide support to verified buyers and it appears you had not purchased the theme. If you had purchased the theme from another account, you should have its purchase code. Please use that purchase code to open a ticket at http://crunchpress.com/support

FYI Here is complete Envato support policy. https://themeforest.net/page/item_support_policy

Best Regards.

can you please now fix my issue i am matthew_90

Thanks for verifying your purchase. I’m emailing you at email address published in the earlier discussion.

Best Regards.

mod7

mod7 Purchased

Just bought this and installed and immediately received errors. Not a good start. Don’t have time to troubleshoot themes on new WP installs.

mod7

mod7 Purchased

apparently tied to the Seo Module

JohnAilya

JohnAilya Author Team

Hi there,

We provide the technical support assistance to our customers.

If you have any issues, you can always contact our technical support at http://crunchpress.com/support

Thank you.

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