CrunchPress

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360 comments found.

Hello I am interested in buying this theme and am new to customization – but are the usual pages like About Contact already built or would I have to build them in this theme? Thanks

Hi there

Most of the usual pages like Team, Contact us are already built, plus there are a lot of shortcodes available which you can use to create any page that you like.

We provide heroic customer support, once you have purchased the theme please open a ticket at http://crunchpress.com/support

Our support team will help you setup your site.

Best Regards.

Hello. I have a little problem with my template. I installed the theme, then installed woocommerce, and i open a product page from shop. Here is what i dont understand. The image of the product is too big (437×437 px). I tried to reduce the image from woocommerce settings, but the new size dont apply. Any help, please ?

Thanks for your reply, i will submit a ticket soon. Till then, i come with another question. I want to use the layer slider in home page. In edit page, under top slider type i choose Layer Slider. Then, it asks for layer slider id and shows these: You have to create the layer slider ( by installing the plugin we provided within the zip file you downloaded from theme forest. ) and follows the instruction on the slider documentation before inputting this. Only Integer Number is allowed in this field.

What plugin to activate, i search in the documentation file but didnt find anything about layer slider, only flex and nivo sliders.

Also, on the text widget item, shows me a green button, even if the button title and button link is empty.

Hello Vailectin,

There are 2 ways to install ‘Layerslider’.

1. The plugin installer that gets activated once you activate theme initially.

2. Please download full package from themeforest.net (not only installable WordPress files). That complete package has ‘LayerSlider.zip’ file. Upload and install this plugin using WordPress plugin installer.

About text widget item, we need to inspect this issue. Please share your site URL by opening a ticket at http://crunchpress.com/support

Thank you.

Hello, won’t you release the latest version ? which is compatible with wordpress and woocommerce final versions ?

Hello Bishoymelek,

An update is in progress, it will be available for download within 24 hours +/-

Thank you.

Your Item Support is worthless. It gives me the same list of “articles” no matter what I type in. (I even typed in “crap” and it took me to the same list.) And as far as I can see, these so-called articles have nothing to do with the product.

Hello BelmontBooks,

You are correct we do not have ready-made articles published at support system because we are managing it as a ticket system, in which a customer facing an issue opens a ticket and our technical experts help that customer with these issues.

Do you have tried opening a ticket? If yes, can you please share its ticket ID#

Thank you.

Can we see the changes from latest update? In changelog the latest date is 23.02.2016, but the theme have latest update in april or may.

Hello Vasilectin,

These changes were made.
= v2.4.0 = 04.28.2016 =
  1. Fixed Security Bug 
  2. Added WordPress 4.5 Compatibility 

CrunchPress, There is a missing space on the home page slider after the word ‘by’ and before the author’s name that has been an issue since I first purchased the theme. I have commented before and tried to open a support ticket with no luck and now my support license has expired. I tried inserting a space before the author’s name as indicated by one of the previous comments but the space was deleted upon saving. This is pretty tacky on the home page and I’d love a little help getting it finally resolved. Thanks.

JohnAilya

JohnAilya Author Team

Hi there,

I am going to share a screenshot with you. It will help you resolve the space issue.

http://screencast.com/t/ljVYToTlk3N

Best Regards.

Thanks! Would never have thought to look there, but works perfectly!

JohnAilya

JohnAilya Author Team

Hi there,

You are always welcome.

hello, I would buy your theme. but I would have a couple of questions. 1 can be added in the page of the book, also other information, such as measurements of the book, and the isbn?

2 seconds you can install a plugin to have the effect of flip book?

JohnAilya

JohnAilya Author Team

Hi there,

Thank you for your interest in our product.

1. We use WooCommerce plugin for adding products on the site. You can use the product attributes offer by WooCommerce plugin. You can read more about the WooCommerce functionality here: https://www.woothemes.com/woocommerce

2. Our theme has a built-in page element for flipbook that you can use.

Thank you.

Hello…..Can I use the theme for multiple sites affiliate program say sites like Amazon , Flipkart, Ebay, snapdeal and also select specific books from each site and display in the theme…..thanks Atul

JohnAilya

JohnAilya Author Team

Hi Atul,

Thank you for your interest in our theme.

You can use any third party compatible plugin to affiliate your site with Amazon and others.

Thank you.

HI…I intend to use Book store for my single site as AFFILIATE for multiple sites like Amazon, Ebay , Flipkart, Snapdeal etc and display only for one category but selected product from each of the sites stated earlier. . I don’t intend to write any reviews just display and give links and earn commission if sold at resp merchant vendors site. Does Book store suite my need or need to look at other themes ?............Thanks Atul

JohnAilya

JohnAilya Author Team

Hi Atul,

Thank you for your interest in purchasing our product.

Our theme does not have the exact same functionality. However, there are different plugins for affiliating with Amazon and other sites that you can use.

It actually is a simple integration with the WooCommerce and it is possible with a third party plugin. However, you need to be sure that you are selecting a compatible third party plugin.

Thank you.

Hi how are you admin this is our website kindly what is real demo of your theme and look at my theme how can i set this kindly please let me know you want username and password kindly let me know please

thanks http://zamzambooks.pk/

Hi there,

I am doing great. I hope you are well too.

No need to worry. It looks like you have not imported the dummy data yet.

We have a technical support staff who will help you in setting up the theme properly. We provide one free installation service to our customers.

Kindly open a private ticket at http://crunchpress.com/support along with your WordPress login credentials.

Thank you.

After installation of upgrade bookstore-version-2.4.0.

Here is what I get :

Warning: Illegal string offset ‘file’ /home/content/.../html/wp-content/themes/book-store/framework/extensions/filosofo-image/filosofo-custom-image-sizes.php on line 297?

Warning: Illegal string offset ‘sizes’ in/home/content/../html/wp-content/themes/book-store/framework/extensions/filosofo-image/filosofo-custom-image-sizes.php on line 299

What is wrong now? I used this slider earlier and it worked. I will appreciate an urgent response please.

Hi there,

We have tested our theme again and there is no error at our side.

Our technical support team can help you with this matter. Kindly open a ticket at http://crunchpress.com/support along with your WordPress login credentials.

If you have already generated a ticket then kindly share a ticket# so I can investigate the issue myself.

Thank you.

I appreciate your quick response, but it looks like I have to pay to open a ticket. Why is that so? but i’m your customer.

It appears that your support is expired and you need to renew it before I can provide support regarding issues you are facing. You can read more about Envato’s support policy here. http://themeforest.net/page/item_support_policy

Once you have renewed your support please contact us by posting a message here or by opening a ticket at http://crunchpress.com/support

Thank you.

Hi. Im interested in using this theme for a book exchange. Can this be used with Woocommerce Product Vendors? The idea is to a user to create an account to sell a book or books. No need for individual store fronts. At checkout the books and shipping prices are listed individually in the cart. The main requirement though is to have users list their books.

Hi there,

Thank you for your interest.

Sorry to disappoint you but, we don’t have this functionality in our theme right now. However, we are going to consider your valuable suggestion for future updates.

Best regards.

Greeting, For registration page, It is showing the WP logo, could we change it to my own log?

Hi there,

We are using a default page of WordPress when you are using the registration page and there is no option to change that logo. You can always take help from an experienced WP developer to get this done.

Thank you.

Thanks for the answer, I have another issue, what if I want the theme to be in Arabic language, do you have this facility? if no, could you advice how to make the theme in arabic language?

Welcome back!

You can translate your site to Arabic language using WPML. Book Store have complete integration of WPML. You can purchase WPML from its developer’s site http://wpml.org

Thank you.

Hi,

I have sent a support ticket yesterday about an issue when uploading the theme but no response until now and as I need to move forward in building my website I have no other choice than to submit my issue here hoping to get support asap.

I have downloaded the theme with all files (not only for wordpress), then after creating a zip file for bookstore, I have uploaded it to wordpress themes but below is the result I keep getting:

” Installing Theme from uploaded file: book-store-v-2.5.0.zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed. “

Can you please help?

Thanks!

Hi there,

Your ticket has been answered and we will help you set up the theme properly. We have asked for the login information.

It looks like you are uploading the whole zip file that you have downloaded. You need to extract the theme folder from the package and then only upload the theme.

Thank you.

Hi John,

thanks for replying back. I have just replied to your email with login details. I had followed the steps and extracted the theme before zipping it to upload but for a reason it couldn’t find the style.css

Anyway, now you will be solving this issue for me and I thank you a lot.

What a great support, thank you!!

Hello! I’m interested in buying this theme but i have one question. Can i add the author of the book to be visible under the book title and above the add to cart and price?

JohnAilya

JohnAilya Author Team

Hi there,

Yes, you can add the author above the cart button and you can show author name with the book title. Here is a screenshot for your convenience. http://prnt.sc/byxzdr

Thank you.

NOT FULLY RESPONSIVE I purchased this template done very well. The service is really friendly. But I have a big problem that I hope will soon be resolved. In fact the issue is not seen on mobile phones and this is a big problem for me. They told me they are solving the problem, but I hope they do it soon.

JohnAilya

JohnAilya Author Team

Hi there,

We are working on an update. It will soon be ready. If you have any technical issues then you can contact our support forum at http://crunchpress.com/support Also,

It appears you have a purchase older than 06 months. A supported item includes item support for 6 months from the purchase date. You can read more about Envato’s updated item support policy here, http://themeforest.net/page/item_support_policy Item support pricing structure is explained here, https://help.market.envato.com/hc/en-us/articles/205923460-Purchasing-Supported-and-Unsupported-Items

Please extend your support period by making a purchase from product’s page. Once you made the purchase please reply here, we will be glad to answer your technical support questions.

Best Regards.

I too have the same problem with the phone. The strange thing is that the site can be seen well on pc, mac, ipad but not seen on the mobile.

JohnAilya

JohnAilya Author Team

Hi there,

We are developing an update of the theme. It will be ready by Monday.

Thank you.

Has anyone had any issues with the items on featured products slider on the homepage not displaying properly? They appear distorted (thinner than usual) and boxes break in responsive mode (on a mobile or when the window is narrowed).

JohnAilya

JohnAilya Author Team

Hi there,

Can you share a screenshot of distorted elements?

We have released an update of the theme fixing all the responsive issues. if you are facing a problem in responsive mode then kindly share a screenshot with us so we can investigate the problem.

Thank you.

Is there a way to implement the bookstore, in my existing wordpress theme? I have a full and complete site, and i only need the shop function by itself, not the footer and header

Hi there,

Thanks for your interest in our product. There are 2 options in this case.

1. You can have a new WP install at a sub-domain or sub-directory in your site to have the Book Store at it.

2. Since Book Store is a theme, it cannot be integrated into your existing theme, so you need to integrate Book Store styling and WooCommerce into your existing site. This will require custom coding in your existing theme. We provide custom development services, for a quote please email us at \\

Thank you.

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