themeenergy

themeenergy supports this item

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I have already purchased this theme so how I can transfer this to my developer.

Hello,

to obtain your theme files navigate to your downloads section:

https://themeforest.net/downloads

Thank you

Please read it carefully, I already purchased this theme and transaction was done by my credit card. But the details were entered of my developer like email address and other things. I did not received any welcome email or anything from ur company so maybe my developer has entered his own email. My query is I am changing developer next week so what are the necessary files I need to take back from my current developer so I can provide completely theme and necessary files to my next developer. U can see my website it is WorldcityVision.com it is under develop. One more thing I would like to ask I was informed by my developer that after purchasing theme he was charged 50$ for the installation..

Hello,

us authors do not have access to account management therefore I would advise that you contact envato which is the company that runs this platform https://help.market.envato.com/hc/en-us/requests/new

We provide free installation for our customers at our support center at https://themeenergy.ticksy.com/ but the purchase code your developer received at the time of purchase is required to log in.

Thank you

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