Reviews for Bookio – Book Store WooCommerce WordPress Theme

Reviews for Bookio – Book Store WooCommerce WordPress Theme

By
Cart 189 sales
Recently Updated
Well Documented

5 Reviews

for Customer Support

I had a hard time adapting the theme to my products (book covers - digital product, instead of physical books), which, I guess, is a problem of Ecommerce and not the theme itself, but communication with the seller was pretty infuriating.

They give fast responses in which we solve nothing. "Thanks for your respond !" isn't just misspelled, it's also not enough to solve problems. They don't read what you write, give only half or less of the responses, and it took more than a week for me to get to a conclusion that I'll need additional programming (thus, money spent) to get what I needed for my shop.
I'd say communication quality is the worst part of it.

The theme is also pretty slow, which I guess works when you have a few products, but could be bad for a big webshop.

Otherwise, the customizability and the overall theme quality is pretty good.

Author response

Thank you for your rating and comment!
Website speed also depends on your hosting configuration. If the website has a large number of products, you should upgrade your hosting configuration. If there are other problems need help. Please send us a support request. We are always here and ready to assist you.
Best regards.

for Customer Support

A theme, fast, and above all with excellent assistance. The theme allows you to make many changes and allows you to automate everything a lot.

Author response

Thank you for your rating and comment !

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