263 comments found.
Hello, the register button on the navbar is deactivated, only login is activated, how do I activate the register button?
Hello,
Thank you for reaching out to us!
To activate the registration form one needs to check ‘Anyone can register’ in the admin panel: Settings -> General. It is deactivated by default on the demo version due to security purposes. If you still have issues, please submit a support ticket at https://themerex.net/support. Our tech support team will be glad to assist you!
Regards.
Thank you very much
I activated the “Anyone can register” button but it doesn’t come up on mobile, how can I make that happen?
All the queries you have can be easily managed. Please submit a request at https://themerex.net/support/ for our technical support team who will be happy to provide you with step-by-step instructions on how to make all the needed changes.
Thanks.
My support has expired, so that means I will never be able to get some help, I can’t submit the ticket 
You may renew the support service in your Themeforest account. Please use the following guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you!
Hi, just wondering if I use this theme is it still compatible with wp bakery builder
Hello,
Thank you for contacting us!
Starting from version 2.0, there is a major theme update and migration to Elementor page builder. The new versions still may have basic compatibility with WPbakery Visual page builder. But it could not be 100% guaranteed, and we would still recommend you updating the theme to 2.x. If you choose to update the template, you need to set up the website again and re-build the content using Elementor. Please follow these steps to update the theme to 2.0 properly – https://booklovers.ancorathemes.com/doc/#installation_theme_update
Regards.
Hi, great theme! Question: in the demo single posts the images are displayed wider than the standard boxed text, for example: https://booklovers.ancorathemes.com/why-do-pastry-chefs-hate-masterclasses/ I like that! How do I get post images in the content so wide as in the demo? Thanks, Janneke
Hi Janneke,
Thank you for choosing our theme!
We used Style 3 as a single style for blog posts – it can be selected under Appearance > Customize > Blog > Single posts – https://prnt.sc/d_PyBTVc2dgF
In case you get any other questions, please submit a ticket at https://themerex.net/support/ – our Support team will be glad to assist you.
Regards.
Hello. Need help with activation code. The current one I have doesn’t work.
Hello,
Thank you for contacting us!
Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. Our Tech support team will help you as soon as possible.
Regards.
2. What are the settings on woocommerce that I have to modify so that the products purchased are not downloaded?
Hello,
Thanks for reaching out to us!
Could you please contact Our Technical Support Department at https://themerex.net/support/ ? They will be happy to assist you with your request.
Regards.
I have a client who has a virtual library project. my client would like this in his virtual library: 1. that the book be purchased online but not downloaded. 2. that the purchased book is read only online even without an internet connection 3. that before the purchase of the book, that the user can read a sample of 3 to 5 pages minimum 4. finally that the reader of the book is in 3d 5. that the theme is in multi language and multi currency
With your theme is this possible?
Hello,
Thank you for getting in touch with us!
Please check the answers to your questions below:
1. Sure. The WooCommerce plugin that is included in the package allows you to sell digital products, including e-books. By configuring the product settings, you can restrict the customers from downloading the purchased book.
2. Reading online usually requires an internet connection to load the book’s content. However, you can explore options like caching the pages locally for offline reading, etc. These features requires additional custom development. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
3. Absolutely! The theme contains The DearFlip – WordPress 3D Flipbook plugin. It allows you to display a preview of a specific range of pages from the book. You can configure the preview length to meet your requirement.Here is the example https://booklovers.ancorathemes.com/product/a-doctor-in-the-house/
4. The DearFlip – WordPress 3D Flipbook plugin fulfills this requirement. It provides a 3D book-like reading experience.
5. The Booklovers theme and WooCommerce plugin both support multi-language and multi-currency functionality. You can use WPML for multi-language support, and WooCommerce Multilingual for multi-currency support – https://woocommerce.com/document/woocommerce-payments/currencies/multi-currency-setup/
Regards.
Hello, we are very satisfied with this theme. Now we would like to implement payment with bank cards, but we are having an issue with the sizes of boxes for card numbers. It throws them into a new row… Please see https://ibb.co/4pyqjqm Could you please direct us to where the problem could be and what we should fix in the code? Thank you!
Hello,
Thank you for getting in touch with us!
Unfortunately, our support assistance is provided via support tickets only. Please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Thank you!
Hi!
Pre-purchase question.
I’m interested in using this theme for a public library. I mean, instead of selling books, I want to rent them for free. The books will be in hard copy, but I need my users to know if a book will be available. In other words, I will showcase a book and people will be able to check if it is available (no one is renting it at the moment) and be able to make a booking for a certain period of time. Is there a booking plugin that you recommend and it is compatible?
Thank you in advance!
Hello,
Thank you for contacting us!
It sounds like a great idea for future development, but we do not have such a feature available yet. To implement it an extra plugin is required. Feel free to address your request to our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be happy to help and find a solution for you.
Regards.
Hello,
I can’t manage to translate some strings. Almmost everything on cart page for exemple. I didn’t find any POT file in theme and in trx_addons plugin, I didn’t find strings I want to translate. Could you please tell wich file should I edit ?
Regards
Hello,
Thank you for choosing our theme!
The theme has a language .pot file allowing to translate all the text strings either with Poedit software or Loco translate free plugin. Some strings are located in ThemeREX Addons plugin. Please review this guide – https://booklovers.ancorathemes.com/doc/#theme_translation You may check this article for detailed instructions https://themerex.net/wp/how-to-translate-a-wordpress-theme-using-pot-language-file/ or video tutorial https://www.youtube.com/watch?v=4e6KUAAdQOE
Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Hello,
Thank you for your answere. Sorry… I should read the guide. I really didn’t figure the POT file could be in Skin folder! I looked everywhere besides that folder :/
Regards
You’re more than welcome. Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
hello can I propose book free online ?can the customers read the book online ?
Hello,
Thank you for reaching out to us! Absolutely! You may offer a free book on the site and allow customers to read it online. Feel free to check the online book at the following link: https://booklovers.ancorathemes.com/product/the-long-road-to-the-deep-silence/
Regards
Hi is your theme supports multivendor marketplace? i,m going to start a saas model to give a space to bookstores and authors to sell books online is it supports RTL specially Arabic, is Arabic translation file is available? do you provide installation and configuration service?
Thanks
Hello,
Thank you for your interest in our theme! Feel free to use the theme with multivendor plugin. However, this may require additional stylesheets as we have not tested it with all 3rd-party plugins. If there is a need, our Customization studio may make these changes for you. To get a free quote, please use the following link: https://support.themerex.net/customization/. They do provide a Ready-to-use Website offer which includes installation and configuration too.
The theme supports RTL text direction, you may check the RTL demo at the following link: https://rtl.booklovers.ancorathemes.com/. We do not include Arabic translation file, but you may easily add Arabic text srings using Poedit software or LocoTranslate plugin (directly in the admin).
Regards
Hello,
There is a little thing to improve. When we choose a product to be sold individually, the quantity selector still usable. The quantity added to cart is although 1, whatever the quantity we choose. In that case, the quantity selector should be block at 1. Or hidden.
Regards
Hello,
Thank you for contacting us!
The Single Product page https://booklovers.ancorathemes.com/product/a-doctor-in-the-house/ is facilitated with WooCommerce plugin. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will check if there is a solution for you.
Regards.
Hello,
It should be the derfault way to work. In the case the admin define a product to be sold individually, why customers could choose the quantity in single product page ? Others themes work like I suggest 
Regards
Perhaps I misunderstood you. Would it be possible for you to specify your request in the support ticket at https://themerex.net/support/ and send the links and the screenshots? Our support team will be glad to provide qualified assistance.
Thank you!
Sorry, my english is not very good. Perhaps I wasn’t very clear… I try your support.
Thank you
Hi is there a way to change the registration email that goes out to customers after registration?
Hello,
Thank you for contacting us!
You can use any plugin that helps you modify the content of the welcome email. In case some additional stylesheets are needed for the plugin full compliance with the theme, our Custom studio will be happy to help or offer extra customization of the source file. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hi, I bought the template some time ago. What happens in relation to the Revolution Slider plugin? The fact is that it does not allow me to update it. Do you know how I could do it and what would be the scope of the license? Thanks
Hello,
Thank you for contacting us!
Only the direct plugin buyers can officially activate Slider Revolution with a license key. But you have Slider Revolution included and bundled with the theme. It is fully functional. There is no need to buy the plugin separately. Just update the plugin using ThemeRex Updater – https://booklovers.ancorathemes.com/doc/#installation_theme_update
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/
Regards.
Thanks for your answer. But there is a question I need to solve urgently, so I ask you: is it possible to update the Revolution Slider plugin without updating the whole theme (using my licence of course)? Regards,
Absolutely! To update the plugin https://prnt.sc/80UiMgW716Hl please follow the instructions ‘Update Option 1. Update using the ThemeREX Updater plug-in’ – https://booklovers.ancorathemes.com/doc/#installation_theme_update
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Presales Query: I tested Dflip plugin on my site and i get the error “Please set a valid document file or source” Is the plugin compatible only with this theme? Fear is if I purchase and the plugin throws the same error.
Hello,
Thank you for contacting us!
The theme is compatible with DearFlip (Lite Version). This plug-in helps you easily transform your regular PDFs and flat images into lively 3D Flipbooks. Please check the example at https://booklovers.ancorathemes.com/product/a-banquet-of-mouse/ For more information, please follow https://dearflip.com/realistic-3d-flipbook-wordpress-plugin/
We cannot guarantee full theme compatibility with any third-party plugins. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hi. Is it possible to edit the categories image that shows under “choose your book” on front page. Thanks
Hello,
Thank you for contacting us!
Absolutely! The categories image can be easily changed under Products > Categories. Here are the screenshots – https://prnt.sc/wualocqqzAhS and https://prnt.sc/3Zn6e1JqSaCK
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, Could you please provide access to the backend of the demo website so that I can have a closer look at it?
Hello,
Thank you for your interest in our theme!
Unfortunately, we do not provide a trial version or demo version of themes for security reasons. You may view all the ready demo layouts on the demo preview page – https://booklovers.ancorathemes.com Also, the theme documentation file includes many screenshots of the admin panel. We do believe that our theme is well documented and you can check many articles and video tutorials that can come great in hand developing your website at https://booklovers.ancorathemes.com/doc/
Regards.
Hi, is it possible to add memberships on pages like this? or a pmpro ‘join now’ membership button here https://booklovers.ancorathemes.com/team/amy-stevens/ so that only members with membership can view the profiles
Hello,
Thanks for contacting us!
While it sounds like a fantastic idea for future development, we do not have the membership feature available yet. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
You may also use an alternative solution: set your page as private using a password: https://enwpgo.files.wordpress.com/2022/08/password-protect-pages.jpegAnd provide a password to your members.
Regards.Thank you so much and is it possible to add and show group types on front end authors page?
i am interested in your theme but i want to know if you can customize it for people to publish thier own books ( self publishing ) can you do it ?
Hello,
Thank you for your interest in our theme!
It sounds like a fantastic idea. To have it implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
HELLO , I BOUGHT YOUR THEME ( BOOK LOVERS ) AND I INSTALLED IT TO MY WEBSITE AND I MADE A MISTAKE WITH THE INSTALATION SO I DELETED THE WORDPRESS AND INSTALLED THE WORDPRESS AGAIN . NOW I TRIED TO INSTALL THE THEME AGAIN ON THE SAME WEBSITE BUT IT SAYS THIS ” Theme is not activated! Reason: This purchase code is already in use on a different domain. If you want to activate the theme, purchase another license. If you feel you received this message by mistake, check this guide: https://themerex.net/wp/purchase-code/ ” PLEASE HELP ME TO RE INSTALL IT AGAIN , I DID NOT USE IT FOR ANOTHER WEBSITE ONLY MY WEBSITE . PLEASE HELP ME I BEG YOU .
Hello,
Thank you for choosing our theme!
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab – http://booklovers.ancorathemes.com/doc/#domain_disconnection
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
THANK YOU
You’re more than welcome.
Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
Hello! We have renewed support directly on your website, as advised, yet we are unable to log into our account. Please check the payment reference: #110243.
We would need our theme license to be disconnected, in order to be able to use it on (the same domain), yet new installation. We have problems regarding update.
Hello,
Thank you for contacting us!
Your purchase has been verified. To submit a ticket please go to https://themerex.net/support/ > click Open A Support Ticket > fill the form and enter your Support Purchase Code in the respective field. Here is the screenshot – https://prnt.sc/ZfxFcEjrq8Wt
If you experience any difficulties, please submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
