59 comments found.
Hello: I have sent 2 support tickeds since Sat 1/18/20 and no one has responded. Is this theme still being supported?
presales suggestion: you should have a home page showing all categories as people will want to see different types of vendors on 1 page.
Hi i need this theme design with visual composer. Can you provide that ? I have paid visual composer plugin. Let me know thanks.
Opened two tickets almost a month ago, need a reply urgently!
problem with my order and i opened ticket #5907 since 5 days, child theme is missing from the archive i bought #urgent
I see this hasn’t been updated in almost a year. Are you guys still supporting this theme?
Hi Connor,
Yes, no need to worry. Thanks.
Two questions…
1. Is there a way to remove the arrows from the slider if/when there’s just 1 image being used?
2. Is there a way to remove the style dots/periods on the homepage? Specifically, the words “SECURING FUTURES THROUGH GUIDED PLANNING” have dots/periods in it. How can that be removed?
The URL is: http://www.sgreenpclaw.com/
Where can I receive the update for revolution slider plugin?
Once you updated the support license.
Thanks.
Well, I consider it as unfair – since I’m not requesting a support, just updates, which are not provided by 3rd party. According the revolution slider authors you should provide future updates,
Please see: https://www.themepunch.com/faq/update-plugin-packaged-theme/ and also: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
As stated above – plugin updates are not the part of the support license.
Also – documentation for theme is down… My old tickets and issues are unvailable and were closed without fixing. Please consider the different approach to your poor customer support and communication. Thank you!
HI, the demo import xml file with the theme is not proper, the image and the styles are not loading. please sent the link to the proper xml demo file. thanks
HI roshanphilip,
We have replied your ticket.
Please check it asap.
Thanks.
Hello
I just purchased your theme and install it
http://joomexperts.com/development/randy/Seems like the demo is broken
First it didn’t import all images.
Then I found all images on demo is externally linked and link it with wrong url
http://dev.puriwp.com/bookme/I changed that url and some images shows up but the slideshow not work and fully broken.
Can you tell me how can I get the images up on my server and how can I get the demo work?
Thank you!
Hi junktheme,
Try to import the latest XML from here: https://dl.dropboxusercontent.com/u/87909652/bookme/sample-content-bookme.zip
Please notice, we don’t provide content images as demo site but we replace it with image placeholder instead.
Thanks.
Hello
My problem still exist.
No Slideshow showing up
http://joomexperts.com/development/randy/This area is blank
“SOME OF COOL CLIENTS”
Testimonial have got some styling issue.
And Lots of error shows up during import data example: Failed to import Media “logo” Failed to import Media “client_01” Failed to import Media “client_02” Failed to import Media “client_03” Failed to import Media “client_04” Failed to import Media “client_05” Failed to import Media “client_06” Failed to import Media “calendarmark” Failed to import Media “checkmark” Failed to import Media “mapmark” Failed to import Media “gedung” Failed to import Media “ellipse.png” Failed to import Media “plate2.png” Failed to import Media “plate1.png” Failed to import Media “woman1.png” Failed to import Media “redbg.png” Failed to import Media “greyline.png” Failed to import Media “doublearrow2.png” Failed to import Media “redbg_big.png” Failed to import Media “check.png”
And No Footer as well
Hi junktheme,
Please contact our support center: http://support.minimalthemes.net
Our team will help you with the problem.
Thanks.
Ok NP 
I contacted…
Great
I am little confused. Do I need to buy Booked Plugin after purchasing your theme?
No, you can get the Booked plugin from the theme package.
Please contact our support team: http://support.minimalthemes.net for more info.
Thanks.
Your demo uses Revolution Slider as the header but you do not include that with the demo content. Do you have the Rev Slider demo content zip file(s) for upload?
Hello swatms
Thanks for purchasing our theme, Please create a ticket support in here http://support.minimalthemes.net/. Our team support will give you Rev Slider demo content zip file on there.
thanks
Same issues as dzeeashah – when importing demo content, no images are imported because their URLs point to http://dev.puriwp.com/bookme/ which doesn’t work anymore. Tried http://demo.puriwp.com/bookme/ but obviously the image paths and names are different.
Child theme is missing, that we have sorted ourselves, but for the above we need help. I already created a support ticket in your system – http://support.puriwp.com/?tickets=demo-content-missing-images
Hi.
I was replied you ticket support, please check it out
thanks
The Child Theme is not provided in the downloaded files…. Plus when i try to import the demo content i get these errors.. Failed to import Media
Hello dzeeshah
Thank for purchasing our theme, We doesn’t provide childtheme in the package. and for demo content issue please create a ticket support in here http://support.minimalthemes.net/. Our team support will help you ASAP.
Thanks
demo content files don’t exist on your server here is one example http://dev.puriwp.com/bookme/wp-content/uploads/2015/09/portfolio_img7_1141x420.png
stop wasting our time and provide the working theme or refund
I was replied your ticket support, please check it out
i get error 500 on both Hostgator and Ipage when i try to import the demo content … what could be be reason of this problem ?
Hi dzeeshah,
Try to import this XML instead https://dl.dropboxusercontent.com/u/87909652/bookme/sample-content-bookme.zip
Thanks.
I use youre theme. 6 month support is over. Now i cant update my website or plugins.
I need to buy another 6 months support and then its working again? Al the thumb/image are gone. www.online-boekhouden.online
Hi Onlinemarketingdesign,
You can download the latest theme package from Dashboard > Download.
If you need our support team help, you will need to purchase the support extension.
Thanks.
Hi presale questions !
1/ my customer i’m making the site for will often need to edit avalaible hours for booking.
i.e she need the ability to edit working hours from 9h-11h// 18-22h on monday, 14-19h on tuesday, and she can change mind if she finally decide to go shopping instead working ….
Does booked pluggin offer this feature and is it user friendly?
2/ Is booked pluggin easy to translate?
3/ is your theme visual composer compatible ?
Thanks
Hi White-Rabeat,
1. Yes, the theme integrates with Booked plugin https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968 The plugin has great flexible and awesome UI.
2. You should contact the plugin support. We believe its easy to translate.
3. Yes, our theme is VC compatible.
We look forward for your purchase
Hi,
your booking system offer payement? with stripe for example? I need something clean to organize my scheduler, with automatic appointement by week and per day (select the hour available), and the payement. You’re template do this?
Hi cherubin,
The Bookme theme integrate with Booked plugin which supports WooCommerce payment gateway https://codecanyon.net/item/booked-appointments-appointment-booking-for-wordpress/9466968
We hope its clear now
We look forward for your purchase.
Hello, great theme! A question – is it possible to extend its functionality to multiple vendors, ie if it a platform for accountants who has their own profile pages and individual booking systems each within 1 site? Could that be achieved with your theme? thanks in advance
Hi bbrain123,
We think we can use this paid addon: https://codecanyon.net/item/booked-frontend-agents-addon/13556645
Lets talk via email for more details: services@puriwp.com
Thanks!
I have bought a BookMe WP theme.
First of all, upon adding a purchase code & selecting product as “BookMe WP” while sending the support request, it gives an error “The license code you submitted does not match the product you chose.” So I could not submit the support request. Support period is yet not over.
And the issue with this theme is, even after altering the required settings of PHP.ini I am continuously getting this error while importing the dummy content. Please help.
Fatal error: Maximum execution time of 60 seconds exceeded in C:\...\wp-includes\wp-db.php on line 1858
Hi beedevsolutions,
Please shoot us an email to: support@puriwp.com
Also please make sure you have tried to submit a ticket to: http://support.minimalthemes.net
Thanks.
What is the shortcode for 2 and 3 columns? Thanks
Hi mckots,
You can call it when editing a post.
Look for the Shortcode icon.
If you face any problem please contact our support center: http://support.minimalthemes.net
Thanks.
Hi, I a looking to buy this theme. Appointment calendar is linked with woocommerce and payments?
i don’t mind to buy the plugins but what about there integration?
Please explain ASAP because we need to finalise by tomorrow at max.
Thanks
Hi umairkp,
Yes, we can use the woocommerce add on.
You can buy the add on separately.
Please let us know if you have other questions.
Thanks.
