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I am interested in using your theme. Are you able to join me for a zoom call to answer some of the questions I have?
Thanks for your interest in our theme.
We are sorry, we do not support via Zoom. =Should you need any further information about our theme, please contact us via contact[at]etssoft.com
Them we can exchange via email.
We are looking forward to hearing from you.
Hello, could you help me?
I need to customize some specific elements of my page such as the colors of the footer and sidebar.
In the same way I need to add CSS but when applying it to the style sheet the page stops being seen.
I would appreciate your prompt response as the project is urgent.
Thanks for purchasing or theme.
Please send us your requirement to contact[at]etssoft.net then we will check and give you some advice to change it.
A quien corresponda:
Hola, buen día. Me comunico buscando asesoría, ya que tengo un proyecto que debe salir en esta semana por lo que adquirí el tema “boom-shopify-v1.0.2” y al intentar editarlo me surgieron algunas dudas. (Estoy utilizando la version 3)
Entre los requerimientos de mi cliente me solicita que cambie el color tanto del fotter como de la barra lateral, mismos que no he conseguido cambiar desde el menú de personalización ni con CSS.
De igual manera me interesa aplicar CSS en varias secciones pero al momento de agregar el código algo truena y la página deja de verse.
Otra duda que surge es la posibilidad de quitar el apartado de instagram del footer.
Espero su pronta respuesta, ya que es muy importante para mi equipo sacar este proyecto a la brevedad.
Por sus atenciones, muchas gracias.
Hello, can you help me?
I want to change the size of the buttons on the productpage like that:
The size of bottons are different, so how can I do that? OR, you know a way that a can do exactly like that?
Thanks for purchasing our theme.
I see a lot of buttons of the product page so do not know what the button that you want to change the size is.
Please contact me via my contact[at]etssoft.net to discuss the problem then I will continue supporting you via the email.
If not, Can you refund ?
I downloaded the Boom template. But I'd like to have the files in .html css and js. I do not want to use it on shopify. But rather the staffed as frontend to my website. May be I would not buy this item.
Is it possible to have these template files?
Merci d’avoir acheté notre module.
Je comprends ce que vous voulez mais nous ne créons pas de fichier HTML pour le thème.
J’espère que tu as compris.
Est ce que je peux me faire rembourser vue que je ne peux pas vraiment l’utiliser
Nous comprenons, mais cela ne remplit pas la condition pour que nous acceptions votre demande de remboursement. Nous sommes vraiment désolés, mais devons refuser votre demande de remboursement. Nous espérons que vous continuerez à utiliser notre module dans votre boutique Shopify ou pour un autre projet.
S’il vous plaît laissez-moi savoir si vous avez besoin de tout type d’assistance supplémentaire.
Salut j’ai problème d’affichage en mode mobile, le text du slide 1 sort du cadre
First of all, thank you for purchasing our product. I’m really sorry to hear that you had an unpleasant experience with our product. I will try my best to help you address this problem.
If it possible could you allow me to directly check and solve the problem on your website?
Please send me admin login of the site to my email firstname.lastname@example.org. I will support you via email.
J’ai téléchargé le template Boom.
Mais jaimerai avoir les fichier en .html css et js.
Je ne veux pas l’utiliser sur shopify. Mais plutôt le personnelisé comme frontend a mon site web.
Est ce possible d’avoir ces fichier du template.
Hi, I am trying to reach you from all the different channels but did not get any response from yourside. Please reply me.
Hi, I am facing a big issue “load time” and its hardly load the page. Because of this i am not getting any sales from last few weeks as the load time goes to its worse. In Google insight for mobile it was 6/100, website 28/100. I contacted many shopify developers and did not get any solid solution. They make it max to 30/100 for mobile and 70/100 for desktop. Please let me know why it is taking so long time and solution to optimize the same.
This is my website, Please check. https://onlineamericanstore.com/
I see you have not purchased our product in this account. Did you purchase the module from another account? Could you please use that account to contact me?
By the way, I have just checked your site on Google pagespeed insight and here is the result: http://prntscr.com/p50959, http://prntscr.com/p50978
The page speed testing tools such as GTmetrix or Google Pagespeed Insights is only for reference purpose. Speed test result by these tools depends on various aspects, for example, your server speed, optimization of CSS usage on your website, etc.
Hi! I am using your Boom Shopify store for a while now and I had a question. Is it possible for you to make my website bilingual? Let me now the fees and the amount of time needed if it is possible.
For Shopify website, the multi-language is not available, if you want to have multiple languages, you need to install a multi-language apps.
You can find those apps on Shopify apps store.
Just feel free to contact me if you have any question.
I bought a script from you called BOOM but im having trouble with view all products ,
when i create a new page called new-products and im clickin newest.template it’s not working none of my products shown on that page .
I hope you will response soon.
Thanks for purchasing our module.
I understand your issue. The new product page is available on the theme http://prntscr.com/nc2j3q. You do not need to create a new page.
Just ping me when you find anything. I will support you if you get any issue with the default BOOM theme.
I am not able to find the option of the sticky sidebar in the theme. Though the same is available in the demo.
Please let me know how to activate the same.
Thanks for purchasing our theme.
Please send me the login details of the site to my email contact[at]etssoft.net then I will support you via this email.
Hi, I have forwarded the details to you. Thanks.
Hi, I am awaiting your response on this pls. Thanks.
Thanks for your reply.
I’m checking your email now.
Thanks for purchasing our product.
Regarding your case, maybe there are some special custom codes on your site which are not compatible with our product.
Please send me your login details to my email contact[at]etssoft.net then I will support you via this email.
Further to previous e mail please advise if collections heading can be removed from Product page and if so what is procedure
Purchase code to verify that you’ve purchased this item.
d01f4c41-06db-4f5d-b091-084b78752179 – 15 Mar 2019 REGULAR LICENSE
Can you advise for the product page are the DESCRIPTION and REVIEW () Tabs removable and if so where does one do this.
I’m so sorry for the late response. I was not saw any notification for your message.
Please send me some screenshot to explain your issue and the login details of your site to my email contact[at]etssoft.net then I will support you via this email.
Quick question: I need my images to NOT be cropped, which is why I want to use masonry…and this theme appears to offer the same, faux masonry that the shopify masonry theme offers. They call it “masonry style” and it only allows for 2 image proportions, rather than ANY proportion, which is what masonry is supposed to do.
Thanks for your interest in our module.
Our theme does not resize or crop the photo that you upload if you use masonry type.
If you get any problem while installing our product, I’ll support you after a sale, don’t worry
Just purchase and enjoy the Boom theme
I’ve just purchased the Boom Shopify theme. When I tried to upload it, I got this error message :
here is 1 error:
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Please help quickly I’m in a hurry (I can give you access to my Shopify store)
Thanks for purchasing our theme.
I understand the issue that you got.
Please send me the website login to my email: etssoft.team [at] gmail.com, I will support you via email.
good day, please its very sad that since i bough this theme ive not been able to use it, the downloadable wordpress is not available
If you can’t download the theme, please contact Help Center: https://help.market.envato.com/hc/en-us, they should support you to download (it’s over of my hand)
If you need help from our theme itself, don’t hesitate to contact me anytime
Here is my purchase code:
5a1da6b2-6f7c-4802-8c67-83b5669af5cf – 28 Aug 2018 REGULAR LICENSE
I purchased your theme called Boom. However, I noticed the product titles and descriptions are cut off and I do not know how to increase the number of words I can show in the product titles. Currently, the titles looks like this:
Supplem….... vs. Chocolate Protein Supplement.
Also, There is some text on the home page that I would like to format to be set to the left vs. centered. I am unsure how to fix this.
You can log in to my website by going to www.fitandprotein.com, you’ll need to login with this password: yaublo
If you look at the products on the page you’ll see the words are cut off and the product descriptions are cut off too.
In addition, if you scroll to the very bottom of the home page you’ll see a caution note to customers about “Always consult with a qualified health care professional.” I don’t want that text to look like that, it is centered instead of formated to the left. I don’t know how to fix it.
I understand the issues that you got.
Regarding the text on the home page that you want to format to be set to the left vs centered, could you send me some screenshots via my email? I’ll check these soon.
Regarding the issue of the text characters, please send me website back office login to my email: etssoft.team[at]gmail.com then I’ll support you via email.
Je me permets de vous contacter suite à l’achat de votre thème Boom.
En effet, lorsque je telecharge le thème sur shopilfiy j’ai ce message d’erreur :
There is 1 error:
zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid” et missing template “templates/blog.liquid”
Savez-vous ce que je doit faire ?
Merci à vous.
Je comprends le problème que vous avez.
S’il vous plaît, envoyez-moi la connexion au back-office du site Web sur mon email: etssoft.team [at] gmail.com, je vous aiderai par email
I have a lot questions for the theme, on the newsletter popup when i add snapchat it doesn’t appear, but only on the webpage itself.
as for my second question, what is the recommended image size for the brands logo on the bottom of the website
Regarding the #1 issue, please send me website back office login to my email: etssoft.team[at]gmail.com then I’ll support you via email
Regarding the #2 question, the recommended image size for the brand’s logo is 210psx120px
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