Discussion on BOOSTERIUS - Responsive one page slide WordPress theme

pego

pego supports this item

Supported

528 comments found.

I cannot upload anything through theme options… When I click example to upload button to upload logo nothing happens. I think there is a jquary problem.please help.

Hi,

be sure you are using a compatilbe WP version.

Best regards,

pego

Two weeks waiting for a reply to emails – no response. Why not write off? 6 months support and I can not get an answer as to remove a defect.

Hi,

we are sorry but we do not have any of your emails. Please could you send mail to designpego@gmail.com

Best regards

Hi,

I sent 15.02.2016 access to the panel because you wrote that it need. – > http://i.imgur.com/QwwJxJe.png You just did REPLY whole thread. Please also check spam.

I do not want to install Visual Composer. Please code for sub CONTACTS – the rest is working properly :)

Hi,

we did not have that email. Maybe you ahve provided mutiple replies and it went to spam.

We ahve replied on the one you have send us now: Hi,

the page code is normal like that, there is no visual editor for Boosterius theme inbuilt.

Responsive: you did not have it checked via Theme Options. Also, slider outcome on mobile is by default different than on desktop. See image attached in the email.

Notice: You are using a uncompatible Wordpress version of Wordpress (it was checked up to 4.2).

Do reply on the email if needed.

Best regards,

pego

I’m not able to upload the theme correctly onto my site www.pehchan.pk. The WordPress Importer says ‘Failed to import media __’ for most of the images. How do I solve this? Plus I’m not able to upload the logo or favicon via the Theme Options tab. Nothing happens after I click the Upload button. What’s the issue? Please help me asap.

Hi,

please send us an email to designpego@gmail.com with your url admin and some admin login and we will look into what is wrong.

also attach purchase code.

best regards

I’ve sent you the email along with the purchase code, but I haven’t received any response. Please look into this matter urgently.

Hi,

we do not seem to have an unanswered email from you. So do send us a new one with issues listed, admin access and your purchase code.

Best regards,

pego

It’s been 2 days and I still haven’t received a response from your customer support. My upload buttons are not working and the theme is not showing correctly even with WordPress 4.2.7. What do I do?

Hi,

we do not seem to have an unanswered email from you. So do send us a new one with issues listed, admin access and your purchase code.

Best regards,

pego

No I did send several emails. Anyhow, I’ve sent you a new email. Please respond and resolve the issue asap.

Where do I add an email address in the contact form in Boosterius Theme that can receive the messages sent via the contact form?

Hi, you will have to fill some lines in file called MailHandler.php. Like it says documentation. If you will have any problems let us know

regards

The same problem like mehreenomer. The WordPress Importer says ‘Failed to import media __’ for most of the images. How can I solve this?

Hi,

thnik we answered your email before, do reply there.

Best regards,

pego

Ok, guys! I already lost a week without receiving a concrete answer – here or on my email. Please send the right files or return my payment for this theme. I have no time to lose.

Hi,

you seem to have made more than one import, which is not ok.

We would recomened a new clean import from scratch, following the install steps.

Do please also be sure to be using a compatible Wordpress version.

Best regards,

pego

Ok, guys! I already lost a week without receiving a concrete answer – here or on my email. Please send the right files or return my payment for this theme. I have no time to lose. Thank you

Hi,

you seem to have made more than one import, which is not ok.

We would recomened a new clean import from scratch, following the install steps.

Do please also be sure to be using a compatible Wordpress version.

Best regards,

pego

Hello, Is it save to update Wordpress to its latest version? Will the theme keep working?

Hi,

if an update is relesed you and all the buyers will get the notice. But until then we recommend using a compatible Wordpress version.

regards

But we can we sure that you will take care of future updates?

Hi,

if we decide to make one we will inform all buyers. For now, its not on our plan list.

Best regards,

pego

by
by
by
by
by
by