59 comments found.
Hi, The images of the authors bug since the last update, they are not displayed and cause the site not to be displayed. Whether on the homepage or on the authors’ page. Here is the line that bugs the site: “img src=”http://placehold.it/64×64” alt=”CHARLIER JEAN-MICHEL” The problem comes from the plugin wpbingo/shortcodes-template/bwp-authors, the images are working fine online, it was working fine until the last update, I didn’t make any changes to the images or even the content. But now the site acts as if the images of the authors do not exist and therefore places the image “placeholder” (moreover, the url must be changed in the code of the plugin because this url no longer exists “placeholder.it /64×64” now you have to put “https://via.placeholder.com/64” )
I can’t make a support request because I no longer have support for this theme, however it is a bug since the last update so you must fix it, or give me a contact email with who I can talk to. You should put a section on your site for theme bugs that we encounter.
Give me an email contact please
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I can’t make a support request because I no longer have support for this theme, however it is a bug since the last update so you must fix it, or give me a contact email with who I can talk to. You should put a section on your site for theme bugs that we encounter.
Give me an email contact please
Thanks for your respond! We checked the latest version and everything is working fine. Please purchase additional support packages and submit a support request. Our technical team will check for you. This is Evanto’s rule. Hope you understand and sympathise.
of course that I understand the rules of envato but this bug appeared following the update of the theme and without modifications on my part on the site. So I don’t think I should pay for this bug… Open a private ticket or open a ticket where we’ve already talked about other fixes and I’ll respond to it.
?
Thanks for your respond! We can only assist you through the support forum.
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When do you fix that theme bug?
Thanks for your respond! As our previous response. We have checked and do not see this error in the latest version.
Hi, The images of the authors bug since the last update, they are not displayed and cause the site not to be displayed. Whether on the homepage or on the authors’ page. Here is the line that bugs the site: “img src=”http://placehold.it/64×64” alt=”CHARLIER JEAN-MICHEL”</a
src=”http://placehold.it/64×64”
this is calling an external url, why?
The problem comes from the plugin wpbingo/shortcodes-template/bwp-authors, the images are working fine online, it was working fine until the last update, I didn’t make any changes to the images or even the content. But now the site acts as if the images of the authors do not exist and therefore places the image “placeholder” (moreover, the url must be changed in the code of the plugin because this url no longer exists “placeholder.it /64×64” now you have to put “https://via.placeholder.com/64” )
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello, I have a problem with euro sign in product page. I set up it to put on the right side of the price, but when I load the page the euro sign appears automatically at the left side of the price. Could you help me? Thank you,
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello, You (and also me) have a problem with WPBingo, Redux and YITH.
Myself and many people on the comments, are getting fatal errors with the conjunction of those plugins. The only solution I got to solve it, were not fantastic.
If I use an older version of Redux, it works fine, other solution is to deactivate WPBingo Plugin or YITH Plugin, either one deactivated solves the issue, but that’s a bad solution, because I need those plugins working.
Here is a picture of the Error I got https://ibb.co/6wfvPH5Thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Main theme color doesn’t change, fix it please.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Are we allowed to use the images of the template?
Other thing, I have read the previous comments on a bug on the template, I’m experiencing something similar, but related to Redux Plugin, if I update that plugin it gives a critical error (reverting it to 4.3.1 version, solves it in my case).
Thanks
Thanks for your respond ! Yes, you are allowed to use the template’s images. The plugin’s bug has been resolved in the latest version.
Thanks for the fast reply 
I should download the template again for the new update? Because I have all the plugins updated with the exception of redux. Thanks
Thanks for your respond ! You just need to update all the plugins.
Bug
your theme has one bug in Wpbingo Core.
It crashed my site with your theme.
Wpbingo Core Deactivate | Resume Use For Wpbingo Theme.
Version 1.0 | By TungHV | Visit plugin site This plugin failed to load properly and is paused during recovery mode.
An error of type E_ERROR was caused in line 287 of the file /wp-content/plugins/wpbingo/function.php. Error message: Uncaught Error: Cannot use object of type Closure as array in /wp-content/plugins/wpbingo/function.php:287 Stack trace: #0 /wp-content/plugins/wpbingo/wpbingo.php(45): wpbingo_remove_object_filter(‘wp_head’, ‘YITH_WCWL_Front…’, ‘add_button’) #1 wp-includes/class-wp-hook.php(303): WpbingoShortcodesClass->wpbingo_remove_default_action(’’) #2 wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(NULL, Array) #3wp-includes/plugin.php(470): WP_Hook->do_action(Array) #4 /wp-settings.php(578): do_action(‘init’) #5 /wp-................
Thanks for your respond ! This issue has been resolved in the latest update. Please download and update the Wpbingo plugin.
I have purchased this theme last year but now “Wpbingo Core” plugin is not working. my support is also expired. Feeling cheated
Thanks for your respond ! Our item is still working fine. Maybe you are having a problem with your php configuration. Please send us a support request. We are always here and ready to assist you.
I already mentioned that support is already expired
Thanks for your respond ! Make everything easier. Please purchase additional support packages and send us a support request. We will check and solve the problem for you. Best regards.
Are you joking ? If i have to buy support then why i am writing here. I am writing here because your plugin is not working. Is is not cheating with customers ? so i have to buy support to get the updated plugin and after few months it will again stop working and i have to buy again ? are you serious ?
Thanks for your respond ! Our items are constantly updated. We’ve tested it and it’s working fine for now. We can only find out about your problem when we have your website information. Hope you understand and sympathise.
So I am ready to send the information via mail.
Thanks for your respond ! Sorry, but your support package has expired. We cannot continue to support you. Please purchase additional support packages and submit a support request. This is Evanto’s policy. Hope you understand and sympathise.
I never see this type of rude behavior with any theme provider. Such a poor company. I want to give zero star to this theme but that is not possible. If i have to buy support in 46$ , i will go with any other theme of any other company but never recommend anyone to buy this theme.
Thanks for your respond ! However we cannot continue to argue with you here. We only do as per Evanto’s policy.
I am getting an error when I install wpbingo core. My website will crash once I install the plugin
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello
I have a question, about how to change the color of the buttons, for example the one with parallax effect “Wonderful Gift” on this page: https://wpbingosite.com/wordpress/bootin/
Using WP Backery, I see that button is in fact a paragraph element, so no option to change color there, on the theme options could not find that option neither, can you please help-me with that?
BTW Great work with the Theme, I love its design, very well made 
Thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
The website home had the image cut off… Anyone can help me?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, I’m trying to get my logo to fit in the header. I’ve tried using four different sizes (167×78, 749×349, and 512×239). I even tried to make another one with the same dimensions as your BOOTIN sample logo, and it still appears very small in the left corner of the header. My logo is two lines not one line like your sample. Is that the reason or am I missing something else that I should do?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Does this theme support Buy Now button in single product page.
Thanks for your respond ! This item does not support buy now button.
can I set one delivery charges in bulk order and single order ?
Thanks for your respond ! Yes, you can do that. Please see instructions here: https://docs.woocommerce.com/document/flat-rate-shipping/
Can I sell only one country ? . I need block sell other countries. is it possible ?
Thanks for your respond ! You can use a third-party plugin to add multi-currency functionality.
When I mark a product as Recommended, it does not appear in the FEATURED category on the homepage. How to fix it?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hello! we found your theme using the filter “compatible with Elementor” but we don’t understand if it really is. Can you please tell us if the theme is compatible with elementor? thank you
Thanks for your respond ! This item of ours is built by the wpbakery page builder plugin. Not compatible with Elementor.
Does this theme support Currency converter?
Thanks for your respond ! You can use a third-party plugin to build this feature. There are many free plugins that support this.
Thanks for your quick reply
Can you suggest me which free plugins is best.
Thanks for your respond ! You can try this plugin: https://wordpress.org/plugins/woo-multi-currency/
How many products can a WordPress site handle? I have 5000 books to list.
Thanks for your quick reply.
You are welcome !
Does this theme can handle 20,000 books?
Yes, you can do that.
Okay, thanks.
Could you provide me trial version of this theme for 1 day.
You can only use the item after purchase.
Does this theme support Buy Now button in single product page?
Thanks for your respond ! - You can only use the item after purchase, we don’t have a trial version. - This item does not support buy now button.
Hello! Can’t find Home page №2 in the slide archive
And how to choose it as the main one?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, I have a problem, when I click on a cover or button “add to cart “ the screen stays black,(same for comments view). The web don’t load the quick view of the product (and it stays black also), can you help me?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards .