orange-themes

orange-themes supports this item

Supported

1080 comments found.

Hello,

What’s wrong with my default sidebar ? Sometimes he doesn’t scale him correctly, why that ? I used other widget but that was the same problem.

My website is : http://www.mas-des-vertes-rives-temp.com/

Thanks to help me.

Hello, Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

DJADAM

DJADAM Purchased

Hello! In the main gallery page shows thumbnails of those images. But when I click to view the next images stays in the same image. Thanks for your help

Hello, Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Hi – I have an older version of this theme and I want to replace it with the newest one, however, I don’t want to have to add all the content in again by hand. How can I upload the old data to the newest theme? Also, is there a way to add a captcha to the contact form?

Sorry but your support license has expired, you can renew it in the item page, otherwise we are not allowed to support your item anymore.

I am not asking for support, I’m merely asking a question. Does this theme support a captcha, and do I have to enter the data all over again if I am updating the entire theme. Please respond. Thanks !

chivis

chivis Purchased

Good day, shop items on my side bar are moving lower than the side bar space on the homepage. They are not in sync. it does this randomly. how do I fix this

Hello,

Sorry, I didn’t quite get the problem, could you describe it a bit more?

Hi again,

How can I change the footer part : “Designed by Orange-Themes” ? it’s quite annoying for me to keep this. I hope you can understand.

Thank you.

Hello,
You can do that by modifying “footer.php” file on line 81.

DJADAM

DJADAM Purchased

Hi The menu-card no is view, the page not showing me the menu card items under the categories. Help me please Thanks.

Hello,
Unfortunately it seems that your support license is expired, due to the new ThemeForest policy we will be required to ask you to renew it, it shouldn’t be expensive if it expired on 1st of March.

Hello,

I’ve got another problem with your theme. When i translate your theme, the calendar part (reservation page) disappear and i don’t know why. I guess it’s because i translated him, but I can not target the problem.

Can you help me ?

Affected page : http://www.mas-des-vertes-rives-temp.com/demande-de-reservation

Thanks.

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Hi, I bought this theme and installed it but found out that I can’t use the Layer Slider. It says “Sorry, but you do not have the correct permissions to install the Layer Slider plugin. Contact the administrator of this site for help on getting the plugin installed.” and also, I can’t import several contents including main Homepage contents! I have no time so I wanna follow the exact design. Can you figure out what is the problem? Thanks. Kim

This is the domain of my homepage. Thanks http://crabworld.co.kr/homepage/

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Hi i have sent you an email can you reply me back please

can you please reply to my ticket ????

can you please please reply to my ticket it has been 5 days i am waiting for i need it to be done ASAP can you please reply ???

Hello,
Apologies for the hold on, we do not work on weekends, the ticket says that the problem is solved so we closed it. If there is anything else, let us know, we’ll look into it.

New error….

Warning: array_key_exists() expects parameter 2 to be array, boolean given in /wp-content/themes/bordeaux-theme/template-menu-card.php on line 100

Please advise at your earliest convenience

Thanks

Hello,

Unfortunately it seems that your support license is expired, due to the new ThemeForest policy we will be required to ask you to renew it.

avalris

avalris Purchased

Hi: Get this message on my page as it solves my site is worpress 4.5.2

Notice: wpdb :: prepare was called incorrectly. The argument of the consultation wpdb :: prepare () must have a placeholder. Please see Debugging in WordPress for more information. (This message was added in version 3.9.) In /home/golibarlounge/public_html/wp-includes/functions.php on line 3792

Hello,

Unfortunately it seems that your support license is expired, due to the new ThemeForest policy we will be required to ask you to renew it.

cmspamt

cmspamt Purchased

how do I change the bottom bar ( where copyright info is) texture to match header? I see header background and footer but my bottom bar is not changing. www.3brothersbistro.com

cmspamt

cmspamt Purchased

My footer looses structure on the about us page http://3brothersbistro.com/about-us/

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Hi i am using this theme i really like this them but i have got some problem

1.Warning: array_key_exists() expects parameter 2 to be array, boolean given in /home/brascatt/public_html/wp-content/themes/bordeaux-theme/template-menu-card.php on line 100

2. the reservation should come to my email how can fix that ?

3. is it possible to create two menu in different page ?

i would be happy if you help me and also my support item is finished if can be fixable i can buy support

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

and how can i active the email subscribe

Hello,
Could you specify to which email subscription exactly are you referring to?

to clients email, when they enter their email so the recent news will go to their email

Hello,
There will be a widget called “Bordeaux AWeber” that does that in “Appearance -> Widgets”, you can add it to your sidebars.

i have changed the header background image but when i open the website from mobile it appear the same previous background how can i change the mobile header background of it?

Hello,
Could you give us a link to the page where the problem encounters so we can see it in live?

Hi . i tried to update my theme , but getting error Http Error 500 , and see even my admin panel .

Hello,
Make sure you are using php version 5.4.40 or greater, if that isn’t the case, could you check your error logs and see what exactly is the error description?

copied a running version of the site to another domain on the same server. Still having ””Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /public_html/wp-content/themes/bordeaux-theme/includes/lib/class-tgm-plugin-activation.php on line 1140 ””

Hello,
This error is encountering when your are using an older version of PHP. Please use PHP version 5.4.40 or greater, that should fix the problem.

Hi, I have xml file with demo but how can i import it?

I have problem with menu card subpage. In menu card shop subpage i can see all products but on menu card subpage i dont see any products. Can you help me?

Hello,
It can be imported in “Tools -> Import -> Wordpress”: http://bordeaux.orange-themes.com/documentation/#Import-Quickstart
Make sure that the menu items are organized into sub-categories otherwise they will not show: https://www.dropbox.com/s/5o9r163qspt0jum/Screenshot%202016-09-14%2017.39.17.png?dl=0

Hello, I have been trying to install the theme, but I get a message on wordpress (Are you sure you want to do this? Try again), I tried installing through the CPanel, but the theme does not appear on my dashboard at all and I am sure I got the directory right.

Best, Anastasia

Hello,
Try following this guide and see if that solves the problem: http://bordeaux.orange-themes.com/documentation/#Extracting

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