pixelgrade

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1129 comments found.

Hello, Great theme. One pre-order question. Is it possible to have caption just under pict in gallery? Not on low left corner. Thank you.

Hey,

Yes, you can have the caption just under the picture in the gallery once you clicked on the image. Here: https://pixelgrade.com/demos/border/gallery/masonry-gallery/ the caption will appear under the image once you click on it. I suppose that this is what you would like to do, am I right?

Thanks,
Radu

Hi, No, just under pict like this: http://i65.tinypic.com/1zqbrwi.jpg Thanks Sébastien

Hi, No, just under pict like this: http://i65.tinypic.com/1zqbrwi.jpg Thanks Sébastien

Hello. I just bought your theme. I have problems adding pictures to my galleries or portfolios. When I click the word images nothing happens. What do I do wrong? Thanks in advance.

Hey there,

First of all, you have to make sure that no 3rd party plugin is causing this trouble. In this case, just deactivate all the plugins that are not required by the theme and see if you can add images to your galleries or projects. If the problem is still there, please reach us through HelpDesk and we’ll have a closer look at this.

Best,
Radu

Hi, for some reason when Customify plugin is activated (Version 1.3.1) the site is not shown on an iPad. Same for the live Preview of your site in theme forest. Please assist. Regards, Maoz.

Hey,

The Customify plugin is used to add the options of the theme, in the Appearance » Customize area. We never had this problem before but you can contact us by HelpDesk and we’ll have a closer look at it.

Thanks,
Radu

Hello, Im sorry, We are not happy with this theme… support takes to long, vimeo videos are not working perfectly without control buttons, and we think this theme is a bit expensive and have a lack of personalization options. Please can you refund? Thank you.

Hey Luis,

I’m sorry to see that the theme didn’t suit your needs about the Vimeo videos. Border is not made to remove any element from the video because we just get it from Vimeo and add everything to the website.

Best regards,
Radu

Hi. I own the theme and have been using it a while. However, I have never wished to use the Galleries Archive function until now. I know it is dead simple but after reading the docs and searching the comments here I still cannot figure out how to create a page loaded with individual galleries such as this: https://pixelgrade.com/demos/border/galleries-archive/ This simple, fundamental task evades me! Thanks for any help.

Hey,

In order to create this Galleries Archive page, all you have to do is to create a new page and select the Calleries Archive template from the Page Attributes section on the right side of the page. That’s all.

Just give it a try and tell me if this is what you wanted to do :-)

All the best,
Radu

Geez, thank you! That’s all I wanted to do! Sorry to take up space with this question but I just could not remember how to do this. Thanks.

Does this theme work on Iphone 6s? I just get a blank screen on you preview sample.

Ok…got it work, had to clear my cache.

Hey Eddie,

Nice to see that you managed to sort this out.

Well done!

Hi there,
Pre-purchase question
I can see that you are using AddThis as a social options. Can I remove it completely from the theme and use other Sharing plugin?
All of Best

Hey,

There’s no need to use AddThis. Our theme has an area where you can set the sharing and, if you leave it empty, nothing will be displayed. In this case, you can install any other plugin for sharing and use with Border.

Thanks,
Radu

Hello,

My support was expired but I used to ask this question on your ticket help desk (#24646). However, I did not copy the CSS code for this issue. Could you please assist again?

As of now, on the gallery archive page on Mobile device ie. iPhone & iPad, the gallery name and category ALWAYS show. Unlike the desktop version, they are shown on mouse hover only. How do I make it to show only on finger hover on those mobile device? Or at least hide it to make it not look messy.

https://www.dropbox.com/s/f69rxh3g5vs1c3p/image.png?dl=0

Thanks!

Hey,

Please open a new ticket with this question here and we’ll look for a solution.

Thanks,
Radu

ticket created, thanks

Hi there. Lovely theme. I had a couple of pre-sales questions – is the menu able to be placed along the top of the page as a normal text menu rather than in the collapsible mobile menu bars? Also is there an about page? Many thanks :)

Hey there!

Can I place the menu at the top of the page?

If you want to have the menu at the top of the site rather than having it on the right, you can create this https://cl.ly/0A392n1m1Z3f or https://cl.ly/0A392n1m1Z3f . So yes, yo can do that.

Can I create an about page?

You can create a page like the contact page in our demo but with details about you on the right side instead. I’ve seen a lot of websites having an about page made like this.

Please let me know if there’s anything else you’d like to find out about Border.

Best regards,
Radu

Hi Constantin – thanks for getting back to me! Much appreciated. Great to hear that the menu can be changed to a text menu like what was in your links. I had seen this (https://help.pixelgrade.com/support/solutions/articles/4000077449-how-do-i-change-the-menu-trigger-layout-) on your support site but wasn’t sure if it could be a full text menu like what is in your links. Is that menu option part of the template menu selections or is it necessary to do some special coding/css to make it display like that?

Good idea about using the contact page as an about page too. Thanks again for getting back to me!

Hey,

Please give me an example of text menu that you’d like to use and I will tell you whether you can use it for the menu trigger or not.

Thanks,
Radu

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