pixelgrade

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1137 comments found.

Hello, Great theme. One pre-order question. Is it possible to have caption just under pict in gallery? Not on low left corner. Thank you.

Hey,

Yes, you can have the caption just under the picture in the gallery once you clicked on the image. Here: https://pixelgrade.com/demos/border/gallery/masonry-gallery/ the caption will appear under the image once you click on it. I suppose that this is what you would like to do, am I right?

Thanks,
Radu

Hi, No, just under pict like this: http://i65.tinypic.com/1zqbrwi.jpg Thanks Sébastien

Hi, No, just under pict like this: http://i65.tinypic.com/1zqbrwi.jpg Thanks Sébastien

Ilsek

Ilsek Purchased

Hello. I just bought your theme. I have problems adding pictures to my galleries or portfolios. When I click the word images nothing happens. What do I do wrong? Thanks in advance.

Hey there,

First of all, you have to make sure that no 3rd party plugin is causing this trouble. In this case, just deactivate all the plugins that are not required by the theme and see if you can add images to your galleries or projects. If the problem is still there, please reach us through HelpDesk and we’ll have a closer look at this.

Best,
Radu

ozfoto

ozfoto Purchased

Hi, for some reason when Customify plugin is activated (Version 1.3.1) the site is not shown on an iPad. Same for the live Preview of your site in theme forest. Please assist. Regards, Maoz.

Hey,

The Customify plugin is used to add the options of the theme, in the Appearance » Customize area. We never had this problem before but you can contact us by HelpDesk and we’ll have a closer look at it.

Thanks,
Radu

Hello, Im sorry, We are not happy with this theme… support takes to long, vimeo videos are not working perfectly without control buttons, and we think this theme is a bit expensive and have a lack of personalization options. Please can you refund? Thank you.

Hey Luis,

I’m sorry to see that the theme didn’t suit your needs about the Vimeo videos. Border is not made to remove any element from the video because we just get it from Vimeo and add everything to the website.

Best regards,
Radu

Hi. I own the theme and have been using it a while. However, I have never wished to use the Galleries Archive function until now. I know it is dead simple but after reading the docs and searching the comments here I still cannot figure out how to create a page loaded with individual galleries such as this: https://pixelgrade.com/demos/border/galleries-archive/ This simple, fundamental task evades me! Thanks for any help.

Hey,

In order to create this Galleries Archive page, all you have to do is to create a new page and select the Calleries Archive template from the Page Attributes section on the right side of the page. That’s all.

Just give it a try and tell me if this is what you wanted to do :-)

All the best,
Radu

Geez, thank you! That’s all I wanted to do! Sorry to take up space with this question but I just could not remember how to do this. Thanks.

Does this theme work on Iphone 6s? I just get a blank screen on you preview sample.

Ok…got it work, had to clear my cache.

Hey Eddie,

Nice to see that you managed to sort this out.

Well done!

Hi there,
Pre-purchase question
I can see that you are using AddThis as a social options. Can I remove it completely from the theme and use other Sharing plugin?
All of Best

Hey,

There’s no need to use AddThis. Our theme has an area where you can set the sharing and, if you leave it empty, nothing will be displayed. In this case, you can install any other plugin for sharing and use with Border.

Thanks,
Radu

Hello,

My support was expired but I used to ask this question on your ticket help desk (#24646). However, I did not copy the CSS code for this issue. Could you please assist again?

As of now, on the gallery archive page on Mobile device ie. iPhone & iPad, the gallery name and category ALWAYS show. Unlike the desktop version, they are shown on mouse hover only. How do I make it to show only on finger hover on those mobile device? Or at least hide it to make it not look messy.

https://www.dropbox.com/s/f69rxh3g5vs1c3p/image.png?dl=0

Thanks!

Hey,

Please open a new ticket with this question here and we’ll look for a solution.

Thanks,
Radu

ticket created, thanks

Hi there. Lovely theme. I had a couple of pre-sales questions – is the menu able to be placed along the top of the page as a normal text menu rather than in the collapsible mobile menu bars? Also is there an about page? Many thanks :)

Hey there!

Can I place the menu at the top of the page?

If you want to have the menu at the top of the site rather than having it on the right, you can create this https://cl.ly/0A392n1m1Z3f or https://cl.ly/0A392n1m1Z3f . So yes, yo can do that.

Can I create an about page?

You can create a page like the contact page in our demo but with details about you on the right side instead. I’ve seen a lot of websites having an about page made like this.

Please let me know if there’s anything else you’d like to find out about Border.

Best regards,
Radu

Hi Constantin – thanks for getting back to me! Much appreciated. Great to hear that the menu can be changed to a text menu like what was in your links. I had seen this (https://help.pixelgrade.com/support/solutions/articles/4000077449-how-do-i-change-the-menu-trigger-layout-) on your support site but wasn’t sure if it could be a full text menu like what is in your links. Is that menu option part of the template menu selections or is it necessary to do some special coding/css to make it display like that?

Good idea about using the contact page as an about page too. Thanks again for getting back to me!

Hey,

Please give me an example of text menu that you’d like to use and I will tell you whether you can use it for the menu trigger or not.

Thanks,
Radu

Any chance of an update to be compatible with Woocommerce 3.0?

Hey there,

We’re working on a new update for Border that we’ll make it compatible with WooCommerce 3.0. You’ll see a notification in your dashboard when it will be available (very soon, I promise) :-)

Best regards,
Radu

i’ve got about 8,000 images sitting on my heap website …

how easy would it be to get those images into border or lens …

what is the essential difference between border and lens ...

thanx

Hey there,

If you install another theme on the website, you won’t need to move the images. You just need to create galleries using the images you have.

The main difference between Border and Lens is the layout and style. They both can handle galleries and projects but it’s all about the way they look. If you have any specific question about these two themes, feel free to write them here.

Best regards,
Radu

so in this case (heap), all these images are displayed as standard posts …

what’s the most efficient way to get them into galleries (of which there would be many)

and i guess you wouldn’t have to regenerate thumbs …

is that correct

Hey,

If you want to create galleries using Heap, you can use the Add Media option from WordPress. You can find some more details about this right here.

Thanks,
Radu

hello, I can not download the theme. Are there any problems?

hello, I can not download the theme. Are there any problems?

hello, I can not download the theme. Are there any problems?

Hey Franco,

It seems that ThemeForest still have some troubles with their platform. Please contact us through our HelpDesk area and we’ll send you a copy of the theme.

Thanks,
Radu

Im trying to download the theme and it wont let me! Everytime i click download this message appear:

500 internal Server error. If you are the administrator of this website, then pelase read this web application’s log file and/or the web server’s log file

http://image.prntscr.com/image/c83b030bada44533b126d3b89d2143c4.png

Hey there,

Sorry for this trouble. I will contact the ThemeForest team and see what might be going wrong in this case. I just send you a private message in order to send you a copy of the theme. Please respond me to that message and I’ll send you the theme in no time.

Thanks,
Radu

I can’t download the theme. Getting a 500 internal code error. If not resolved in 24 hours, I will be getting my refund!

Any updates on why the theme will not download from Themeforest?

Hey Ryan,

It seems that you’re not the only one to have this problem. I will personally contact the admins of ThemeForest and see what’s going on. In the meanwhile, please reach us through HelpDesk so we can send you a copy of the theme and start using it on your website.

Best regards,
Radu

Sebgdl

Sebgdl Purchased

hello, we try to download package files but we have this error message : “500 Internal Server Error If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong”. Can you help us ?

Hey there,

We are in touch with them ThemeForest team in order to find a source of this problem. In order to get the theme and start using for your website, please reach us through HelpDesk and we’ll send you a copy of the theme.

Thanks for understanding,
Radu

We’re excited to announce that BORDER is running GREAT and an UPDATE is now available! :superbashfulcute: :superbashfulcute:

VERSION 1.8.0   (April 20th 2017)

  • Improved security
  • Added WooCommerce 3.0.1 compatibility

Note: This version of the theme is not offering backward compatibility and update to WooCommerce 3.0 is mandatory.

View the full changelog hereEnjoy!

*People that already bought this theme will be able to auto-update for FREE !

Hi, Thanks for a nice theme. I have a question about captions. Is it possible to have them on post page when image is opened full screen? In your demo picture has a caption under it which says (Little Fisher © Mark Bridger) but when you click on picture and it opens full screen there is no caption visible. Can it be visible like in picture galleries ? it is kind of important for photographers to have this option :) here is your demo page example https://demos.pixelgrade.com/border/wild-life/flow-secret-happiness/

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