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Hello, I’ve bought this theme, 2 day ago, how can I subscribe to starter content? In order . to have the same presentation please?
You can easily import the demo data by going to Dashboard → Pixelgrade area and press the Import button at the bottom side of the page. You can give this a try. If you still have problems with this part, just simply send us a message at email@example.com and we’ll check things out together.
I’ve look since
How can I get Refund please ?
I’m sorry for the delayed reaction here.
For themes purchased from ThemeForest, like Border and many others, refund requests can be made via Envato. Before that, you need to make sure that your request qualifies for a refund. Read more about that here.
CUSTOMIFY: After the last update of the Customify plugin I can not login to wordpress.
It loads me a blank page and after that plugin has to be deactivated by my WP provider.
Please download the previous version of Customify from here.
There are some small issues with the latest version of plugin but we’re already working on it.
Support WP 5.0?
Please read more details about how we approach updates for WordPress 5.0 — Pixelgrade and WordPress 5.0: what you need to know.
Hope it helps,
Can we show Gallery Categories and then to open gallery with thumbnails? Can’t find this feature in your demo
I guess this is what you are looking, for am I right? If so, please find some useful details in this article: Managing Galleries
Hi for some reason, if I edit the page, it only show me the block that I can add, I don’t have gallery details that let me to add photos and change the,plate style etc.
Please deactivate and re-activate back the PixTypes plugin. If the problem persists, please open a ticket using the Theme Help button from your WordPress Dashboard. I will be more than happy to have a closer look.
Hi, When will you update the fears for version 5?
As it’s already known, there is still room for improvements when it comes about Gutenberg editor. This is why Lens theme will not support the new editor yet. We’ll update the theme to be compatible with latest WordPress version, but you will be able to use the classic editor. Please read more about how we approach updates at Pixelgrade, in the following article from our blog — Pixelgrade and WordPress 5.0: what you need to know
I have a presale question: Is that possible to add a comment form for each pictures? Just near the caption.. as a tab… would be PERFECT.
If not, can you do that as custom dev? How much it will cost?
Thanks for the kind words.
You can add image description only for slider galleries. Check out an example from our demo site, here. Down left corner, you can see the image caption, if you click on it the image description (comment) will be displayed, too.
Is Wordpress 5.1 supported? Do you have any kind of visual builder for this theme? Is this GDPR compliant?
Border should work properly on latest WordPress version, but please note that the new Gutenberg editor is not supported yet by Border. You can still use the Classic editor.
Read more — Pixelgrade and WordPress 5.0: what you need to know
Didn’t undestood it from demo: is it a onepage design?
No, it’s not one page.
You guys made some awesome work here. I especially like the themes Border & Timber. I need a new website for a filmmaker/photographer. Therefore I have some questions concerning these themes:
1. Is it somehow possible to have a Video playing automatically (not by pressing any buttons) at the start page (no sound needed)? – examples:
2. Can I create more then one proofing area (for several clients) and how would this look like?
3. Is it possible to integrate Revolution Slider?
4. Last Update was in Oct 2018, do you still taking care of this theme?
Thank you in advance for your response.
Thanks for your kind words and for being interested in our themes.
Let’s take your questions one by one.
I’m afraid that’s not possible, sorry.
Yes, sure you can create more proof galleries. Each of them will have a custom link, you can add them to your site menu, like we did on our demo, or you can send them directly to your customers./p>
We didn’t test Slider Revolution plugin on Border theme, but you can have a FullScreen slider by using SlideShow Gallery. Demo example: https://demos.pixelgrade.com/timber/portfolio/vuhl/
That’s correct, as can be seen on the changelog, too – the last update was released on October. Of course we’re taking care of this theme. Until now, there are not reasons for releasing an update, we don’t have bugs reported. Are you looking for something specific?
By the way, if you’re looking for some inspiration and want to see some real-life website examples created with our themes, check this out — https://pixelgrade.com/showcase/border
I have the Border theme and have updated all relevant elements including PixelGrade and Customify, I can no longer see Theme Options. Where can I find this other than through Pixel Grade…
Sorry for the delayed reaction here.
Starting with version 2.3.0, all the theme options were moved in Appearance → Customize.
Hello, The demo version of the theme is not working. Could you please fix it
I guess there was a temporary issue with the demo site. Everything is working now — https://demos.pixelgrade.com/border/
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