Web Themes & Templates

Support for Borderland - Multipurpose Vintage Theme

Elated-Themes

Elated-Themes supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How to update Borderland theme?

To update Borderland WordPress theme please follow these steps:

1. Download the latest All files & documentation file from your Downloads page on ThemeForest
2. Unzip/extract the contents of your downloads folder and find borderland.zip archive
3. Unzip/extract the contents of borderland.zip into a new folder on your computer and find borderland folder
4. Using an FTP software copy & paste the contents of borderland folder into: /wp-content/themes/borderland – the theme folder on your website

Using this method, none of the existing content or settings will be lost.

How to update Visual Composer and LayerSlider?

Bundled with each theme update comes the latest version of Visual Composer and LayerSlider – premium WordPress plugins.

Important note: The main Borderland theme must be activated while performing the update – not a child theme.

To update these plugins please follow these steps:

1. Upon a theme update, please go to your WP Admin > Plugins – deactivate and delete these two plugins.
2. You will get a notification that you are required to install these plugins to run our theme.
3. Click to install/activate these plugins again

If the notification is missing, from WP Admin dashboard navigate to Plugins > Add New > Upload – Find these plugins in theme folder/plugins, select one by one and install and activate them.

When updating LayerSlider please export your current slideshows and import them back when the update has finished.

How to import a demo?

With the purchase of Borderland WordPress theme you get all of theme demos located on http://demo.elated-themes.com/borderland/

To import a demo on your site please follow these steps:
1. From your WordPress Admin dashboard go to > Elated Options > Elated Import.
2. Select the name of the demo you’d like to have imported
3. Set Import Type to All and check Import attachments in the checkbox.
Note: We recommend this for users who are looking for an exact copy of our live demo site.
4. Click on the “Import” button and wait for the import process to finish.

How to import LayerSlider as seen on a demo?

If you would like to import the LayerSlider demo slider, you need to locate the ‘xml export’ folder in the previously downloaded package from ThemeForest. Inside, you’ll find the LayerSlider_Export.zip file. Next, go to LayerSlider from the WordPress admin panel and upload this file under the Import section.

Error: Are you sure you want to do this? Please try again

While installing Borderland a message appears -

Are you sure you want to do this? Please try again

This message means that import files are larger than the maximum file upload size allowed on your server. Please contact your hosting provider in order to resolve this or try to do it yourself as described in this article.

We recommend setting Max Upload Size to 35M or higher.

Error: Wrong parameter count for strstr()

Warning: Wrong parameter count for strstr() in /home/.../content/themes/borderland/includes/shortcodes/shortcodes.inc on line 1401.

Usage of strstr() function requires PHP 5.3.0 or higher. Please contact your hosting provider and request a PHP upgrade.

How to upgrade Visual Composer included with the theme?

Please make sure you update theme to latest version, as update of Visual Composer is included with theme update.

Please perform following:

1. Deactivate and delete current version of Visual Composer in Plugins page in your WordPress dashboard

2. Missing Required Plugin notice will show at top of your WordPress dashboard. Please install and activate new version of Visual Composer from there.

Manual upgrade via ftp is also possible. You can locate js_composer.zip file in borderland.zip -> borderland -> plugins folder.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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