Reviews for Boutique - Responsive Shopify Theme

Reviews for Boutique - Responsive Shopify Theme

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Cart 789 sales
Well Documented

32 Reviews

for Customer Support

Worse customer support Ive ever experience. When spending over $100 for a template I expect to receive fast and prompt support for any issues I have. I asked a simple question on how to load one of their multi page layout options to the template. Shopify apparently updated their system since the creation of the "Boutique" template was release. So the way the Multi page layout use to be loaded can no longer be done that way. I reached out to the company to ask them how do I now upload it. A simple question, you would think.

I spent the next 2 days trying to get a straight answer from Kiti the support help assigned to my situation. He never answered my question. First he tells me to download another version of the template which was the exact same as the original one I already had. Mind you he takes anywhere from 2-12 hrs to respond back to you even if you reply right back to him.

Finally on day 2 Kiti gets one of the Multi layer page loaded to my site. But I didn't ask him to do that. I asked him to tell me how do I do it so when I need to change it again I can do it myself. No response from Kiti.

I'm currently working on a website design project with a 7 day timeframe to complete it in. They have wasted 2 (as of writing this) of those 7 days. I asked a simple question that any other company could have solved in 5-10 min with good customer support.

I can't even review the template because the support is horrible. I'm still waiting on my issue to be resolve. #livid

for Customer Support

These guys are awesome. I need some help changing a couple of hard situations around and they did it no problem with very fast turn around. They know their stuff. They went into my Shopify account no problem and made the changes. Thanks guys! Top notch.

Author response

Thank you so much :)

for Design Quality

more than 24 hours waiting a feedback from the support, the guy connect on ticket support web site, and dont even take time to check my ticket...!!! really disapointted about this, there are multiple issues and bugs with this theme and nobody take care of the customer...!

To anyone looking to purchase this theme, know that you be getting a wonderful support team to assist with all your needs.

for Customizability

This theme is awesome! Clean and has a lot of features! Also, customer service responds very quickly. I highly recommend

for Customer Support

The design and coding of this theme is brilliant with so many useable options / layouts. The Customer Support has been exceptional - I can't recommend them highly enough. Thank you.

for Customer Support

Incredible customer support, a lot of patience like no one else I have ever bought something from. Response within 20 minutes, fully trusted seller. They can fix absolutely every problem there could happen with this template aswell, and there is not many trust me. Very nice, smooth, responsive and good looking template after finishing your store. A lot of good features to boost your sales in it aswell.

Author response

Thank you so much ^^

for Customer Support

Absolutely outstanding support!! Fantastic team, incredibly knowledgeable and very patient :)
The theme is amazing highly recommend!

Author response

Thank you so much :) I am happy to assist you

for Customer Support

If I could have put 10 stars I will have done it!

Excellent theme, a lot of customization possible.
The best teme I buy for a ridiculous price!

The support is also excellent and very professional. They answered each of my questions with a clear and detailed answer each time in a very short time.

I highly recommend the "Boutique" theme.
Nothing to do with another theme priced at $ 180 - $ 250 that have half of the features present on "Boutique" and Customer Support almost nonexistent ...

Thank you The4 Studio;)

Author response

Thank you for lovely review :)
Btw, I just want let you know we have a short holiday until 2 May, hope you don't mind if we delay a few days !
Again, thank you so much

for Design Quality

Boutique is excellent theme in every aspect, from design, quality and customer support. Besides, I like that it is easy for beginner's like me. If you follow instuctions in documentation you will find out how to customize your website. Otherwise, ask for support. Highly recommended!!!

for Design Quality

very good service thank you soooooooooooooo much

Author response

Thank you :D

for Flexibility

Very flexible theme, nice design and support are very helpful.

Author response

Thank you :)

for Feature Availability

I would give 10/10 for all of the criteria including customer support, flexibility, features, code quality, customizability, and so on.
Very prompt and diligent support team. Solves all the problems with good attitude unlike other theme developers. I previously used one of the Best selling theme in themeforest, which is ELLA. I can genuinely say that this theme offers 100x more features/flexibility. Many sections are customizable, many features like bundle products and real time visitors, sales pop, in-built about-us page templates, very comprehensive in a nutshell.

Recommended.

Author response

Thank you so much for your review, I am happy to continue assist you :)
Happy Easter

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