62 comments found.
how do i get the menu items to go across the header instead of a drop down?
Hi Wendy.,
Kindly mention the exact difficulty that you are facing with our theme with some screenshots. Kindly reply with your store URL, store login details (Mail-id and password associated with your store) so that we can check, and let you know. Else create a staff account for this email id support@wedesignthemes.com and let us know.
Note: Kindly share your login details to the above-mentioned email id.
I would like to use this theme in my Blogg which is related to Dog Puppies. Can You Give Me Some Discount
Hi.,
Thank you for contacting us.
If you wish we will give you $10 as discount for this theme purchase.
You will get the theme with the theme price $49 instead of $59.
How to change font?
Hi Bazoko.,
Go to Theme settings in the Customization panel (Refer: https://prnt.sc/22ryyop ) > Typography > There you can change the font as per your requirement. (Refer: https://prnt.sc/22ryz8h )
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end 
This theme is password locked
password : 15101992
“Password incorrect, please try again.”
Hi.,
Please refer : http://recordit.co/O13yPznTt3
Use “buddha” as a password, in case if you need it Thank you, we look forward to helping you!
Hello friend,
Shopify says this when i try to upload the theme:
zip does not contain a valid theme: missing template “layout/theme.liquid”
Help me please!
Kindly unzipped the theme file and choose correct theme file or follow the documentation it wil help to install theme in your store
Yes, i already did that and imported only “bowie” file. I have now the theme without any pages just the home page and without images?
Kindly send your store login details & related screenshots to the support mail support@wedesignthemes.com. We will help you ASAP!
In your documents , i found i need to put a price tag for each product to use your price filter functions..
It is not feasible for SKU up to 2000+.
Would you tell me how to add a REAL Price filter functions in collection page? please
You have to add price tag then only the product will display when filter the price or you can check with some Shopify apps as you need.
Dear Team
I purchased your theme, very well.
But facing a small issue now, hope can get your guidance here.
1. I found you only provide one style product listing sections in home page.
would you provide more style?
2. All the products on home page could not show products name and title directly, need move mouse over on the product, it is not what customers expecting.
Would you tell me how to edify?
Hi, Thank you for purchasing our theme. 1. No, one style. 2. We styled like that for this demo. If you need to display in default, We will support you. Send your queries, store login details to the support mail support@wedesignthemes.com . We will help you ASAP!
Hello,
I created a blog called experience and in home page blog section when i choose this blog shopif gives erros saying:
“HTML error found Broken HTML has been detected in your theme’s sections/featured-blog-post.liquid file. Check that there are no missing or extra HTML tags present. If you haven’t made changes to this code, contact support for help resolving the issue.”
Could you help me solve this?
Thanks
Kindly, confirm the purchase code, so that we can move forward.
Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Thanks, I solved the problem. In homepage blog section, it does substring blog content but doesn’t do html strip. Therefore, shopify warns for broken/missing html. I Added ”| strip” to code.
Thank you!
hello. Is there any way to get the product description and price to appear under the product and not when I scroll over it?
Hello, sorry another question on the product pages, how to remove the “movements: “
Thank you and have a nice day!
Hi,
Kindly Send your store URL,We will help ASAP!
Hello, could you please help on this? It quite strange that our desktop speed seems fine, but the mobile speed get bad scores when we run the page speed insights by Google.
We wonder if you have any other customers had the same situation or do you have any suggest for us with the following problems showed by google?
Eliminate render-blocking resources. Ensure text remains visible during webfont load. Does not use passive listeners to improve scrolling performance.
Thank you very much and have a nice day!
Speed issues are related to many factors like number of images loading on pages, apps count etc. We are not doing such speed optimization related fixes.
hi when I put photo in slideshow or change the text of the slideshow slide button the heading text and button disappear?
Is it happen even after you saved it in customization panel? If so please send the login details to the support mail support@wedesignthemes.com, we will help.
fixed. thanks. One more question how do i change the fa icons in support?
Hi, Hope you are asking about staff section in about page:https://prnt.sc/v21q8m.If it is to change the fa icon class to refer the screenshot: https://prnt.sc/v21rxz or if it is not send screenshot related to your issue.
all fixed thanks.
Hi,
Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
How to turn of wishlist icon on header? I have turned off everywhere in settings, my site doesnt have custommers accounts. Also, slider does not change slides automaticaly
You can turn of it in the respective header section itself. And for account ,please enable it in the admin->settings->checkout- Account optional or required.
For further assistance , kindly reach us via support@wedesignthemes.com
Hey, can i add Total cart weight to cart page? In store i have weight based shipping cost, so i want to show my customer’s how much it weights so they can predict shipping cost
Just add
{{cart.total_weight}} in your cart.liquid file
Dear, I have a problem in the view of my products with the theme. since I only see the first photo of each product and I don’t know how to configure it to show all the images of each product.
best regards
Hi, Kindly send your store login details to the support mail support@wedesignthemes.com . We will help you ASAP!
Hi, My Slick Slider is not working, I have 3 main pictures but they are not making any transition between them ( I do have the transition configurated to change every 3 seconds) The transition between the small logos at the bottom is not working neither. Can you help me with this please? Thank You
Kindly send your store login details & related screenshots to the support mail support@wedesignthemes.com. We will help you ASAP!
Make sure is there any console error in your page!
Hello. Im wondering if this theme supports 3d images,augmented reality, and 360 degree views of products? If not, could a plugin be used to implement these features on your theme. To clarify, I want to use this theme on Shopify platform. Thanks!
Hi, Thank you for showing interest on our theme. If you interested, try to use some exprts from https://experts.shopify.com/services/visual-content-and-branding/create-3d-models-ar?utm_campaign=help_docs
Hello! .. can you helpme? i cant figure out how to add the color to the product little box of color..
Good day Author,
We are about to open a pet supplies online mall and highly appreciate this beautiful and useful theme for us.
However, we encounter a problem regarding a product filter. We added some unique tags for the filter such as brand, price range, and etc. But after clicking the filter on the collection page, this is not filtering well. I watched a video in the document and followed, but still not working.
Could you pleased help us to solved this problem? Thank you so much,
Best Regards, Yusin Kim Marketing Manage,, Agapet
Kindly send your store login details, related screenshots to the support mail support@wedesignthemes.com, we will help this.
hi! for the left side bar filtering, how do i set such that only the relevant tags of the active products appear. For example, the tags of my products doesnt have colour choice in them now, but these filtering choices still appear in the side bar. the second question is how do i insert checkbox on the sidebar filter choice? now it is a bit confusing. viewer wouldnt know if they have check or uncheck the filter.
