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189 comments found.

Why does the page titles jut out on the left? Also appears on the demo.

We examined theme page title and detected no problem, please send screenshot of the mentioned issue with related page URL.

Hi

See link to screenshot showing current demo with page title out of line: http://www.4hopestreet.com/Screen-Shot-2017-03-06-at-09.55.13.jpg

Thank you for the report, this issue is fixed and we’ll consider it in next update but till that time please add code below in your Theme Option > Custom CSS
@media only screen and (min-width: 768px) {
  #headline h3 { padding-left: 10px; }
  }
LOARTS

LOARTS Purchased

this theme is not compatible with php 7… What is the solution please ?

Hi There,
First of all thanks for buy the Brazil theme.
No, It isn’t

Dear, We have an issue with Youtube while adding an image background, the video doesn’t display on mobile. Thx, Gate

Dear friend,
Thank you for contacting and also we are glad that you are using our theme. Kindly note that your support period is over, please extend your support and then come to our support center via https://webnus.ticksy.com/ our colleagues will answer to all your technical questions with pleasure.

How should the Visual Composer an updater?

WebnusTeam

WebnusTeam Author Team

Hi,
Please follow below steps :
1 – Go to WordPress admin > Plugins deactivate and delete visual composer
2 – Go to appearance > install plugins and install it again.

Thank you! I was able to update it. Thank you for a good theme

WebnusTeam

WebnusTeam Author Team

Good luck ;)

Hi, We’d like to know if it’s possible to have video background in the home with audio and if the theme has a fix/alternative for browsing from Apple devices, because videos don’t load by default. Thanks in advance.

WebnusTeam

WebnusTeam Author Team

You can try with slider revolution

OK, we’ll have it into account when deciding to buy the theme. Thanks for your answer.

WebnusTeam

WebnusTeam Author Team

Good luck ;)

where is the documentation for the brazil theme?

Hello,
Sorry for the delay, please use link below:
http://webnus.net/themes/brazil/dox/

Hi I tried to edit our webpage – but Visual composer is not working anymore – not responding or showing any content (in backend mode) that is on page. Reinstalled plugin does not work.

Please help..

and ps how to update theme while keeping all color changes?

WebnusTeam

WebnusTeam Author Team

Hi, Thank you for contacting and also we are glad that you are using our theme.
1 – We checked theme and didn’t see any problem. Seems it’s happening Just for you.
Kindly note that your support period is over, please extend your support and then come to our support center via https://webnus.ticksy.com/ our colleagues will answer to all your technical questions with pleasure.
2 – For updating theme please read below link :
https://webnus.ticksy.com/article/4416/​

Hi there, I bought support again, submitted a ticket but now I am stuck waiting for over 22 hours to get an answer – this is not the support I expoected to have..

WebnusTeam

WebnusTeam Author Team

Hi,

Please check your ticket. And please check below screenshot.

hi, now we could upgrade php 5.6 or php 7? Brazil theme is support it?

WebnusTeam

WebnusTeam Author Team

Hi,

There is no issue with php 7

​Hi,

We are continously fill in our portfolio with our events. its classified by date. Recently, we have noticed that it’s not in order anymore ! Some events are still at the right place but others moved at the wrong place. Do you know why it happened and how we could fix it? Thank you for helping. Christine

http://www.access-united.com/portfolio-2/

Hi,

Thanks for contact us.

Please submit a ticket in our support forum. https://webnus.ticksy.com

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