48 comments found.
Presale query, last update was in Dec 2021. Has this theme been abandoned or will there be future updates?
Hi there,
Thanks for writing in! The theme will work well on the latest version of WP and it will for sure be updated as soon as possible where compatibility with the latest version will be added to the change log.
Thanks for understanding and let us know if you have any additional questions.
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What about PHP8? And if I buy it and it doesn’t work because things are outdated, do you offer a refund? Its a fairly expensive theme given its rarely updated, so a bit of a risky purchase.
Hi there,
It is PHP 8 compatible as you can see in our themes change log. We are here if you have any additional questions.
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Hi! Is this theme PHP 8+ compatible?
Hi there,
Thanks for writing! The theme is compatible with PHP 8 yes.
Do let us know if you have any additional questions.
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what is the procedure to update wp bakery page builder? I updated the theme from the updates tab, but the plugin did not update
Hello,
Thank you for reaching us!
If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
You can also submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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How do I add the Messenger chat Code?
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center.
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Great so far. One note: Your Brewski Instagram Widget settings cannot be changed in Firefox. The widget doesn’t ‘open’ settings.
Hi there,
Thank you for reaching us! Glad you like it!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Thanks.
Support
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Pre-Sales. Are you still supporting this theme? Your last update was Nov 17, 2020
Hi there,
Yes, we are.
We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.
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Demo importer stuck on 70% for about 2 hours? Please help me
I’ve resolve this problem… and I have new one… 
Main navigation have white background and I can’t get main menu on image background
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket
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Please Help Me. la mia versione è obsoleta e non mi va più il sito, non so come aggiornare worpress senza rompere il sito.
Hi there,
Thanks for writing in, well you can always update your theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
We hope this helped!
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non ho capito! ho installato la nuova versione brekski 1.3 child ,
ma l’ errore è sempre questo :
brewski/woocommerce/content-product.php versione 3.4.0 è obsoleta. La versione attuale è 3.6.0, brewski/woocommerce/global/quantity-input.php versione 3.4.0 è obsoleta. La versione attuale è 4.0.0, brewski/woocommerce/product-searchform.php
Hi there,
Our theme has been updated and compatibility for WooCommerce 4.7.0 has been added so please check if you have updated the theme and its plugins as we have instructed.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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il sito non funziona. il nuovo aggiornamento mi spacca il sito.
Fatal error: Uncaught Error: Call to undefined function brewski_mikado_add_meta_box() in /web/htdocs/www.birrificiocastagnero.com/home/wp-content/plugins/brewski-restaurant/post-types/restaurant-menu/admin/meta-boxes/restaurant-menu-meta-boxes.php:7 Stack trace: #0 /web/htdocs/www.birrificiocastagnero.com/home/wp-includes/class-wp-hook.php(287): brewski_restaurant_meta_box_map(’’) #1 /web/htdocs/www.birrificiocastagnero.com/home/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(’’, Array) #2 /web/htdocs/www.birrificiocastagnero.com/home/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /web/htdocs/www.birrificiocastagnero.com/home/wp-content/themes/brewski/framework/admin/meta-boxes/mkdf-meta-boxes-setup.php(17): do_action(‘brewski_mikado_…’) #4 /web/htdocs/www.birrificiocastagnero.com/home/wp-includes/class-wp-hook.php(287): brewski_mikado_meta_boxes_map_after_setup_theme(’’) #5 /web/htdocs/www.birrificiocastagnero.com/home/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #6 /web in /web/htdocs/www.birrificiocastagnero.com/home/wp-content/plugins/brewski-restaurant/post-types/restaurant-menu/admin/meta-boxes/restaurant-menu-meta-boxes.php on line 7
Hi there,
Could you please activate the parent theme and check this.
Keep us updated.
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ho provato, WooCommerce non funziona!
mi ha cambiato i colori del sito e non riesco a modificarli.
Il tuo tema ha il file woocommerce.php, non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poiché woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione.
Sovrascrivi brewski/woocommerce/content-product.php, brewski/woocommerce/global/quantity-input.php, brewski/woocommerce/product-searchform.php
come si fa?
Hi there,
Could you please send us a mail to our help center providing your purchase code in it and our team will check this.
Thanks.
Support
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Hello! Is this theme suitable for Wordpress Multisite? We are one brewery with 14 sites so the next project is jo build a multisite website which requires an adaptable theme. Thank you in advance!
Hi there,
Thanks for taking an interest! Yes our theme is multisite ready.
Do let us know if you have any additional questions.
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Hello, I have a problem with the menu-bar. I set the settings on a page same as the other but in one page the menu-bar is transparent(as it should be) and in the other page it is white(as it shouldn’t be). I need to fix this asap because the Site is Live
Hello,
Please take a look at this helpful article that explains why some pages display different options than what you’ve set in general settings – https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002273218-The-Global-And-Local-Settings-Info-And-Troubleshooting
If you have any further questions, please submit a ticket to our Help Center https://helpcenter.qodeinteractive.com and one of our support agents will assist you.
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I have the Brewski theme ?
Hi,
Yes, we are aware of that. Help Center and articles are the same for all our themes.
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How to remove the ‘white’ background on products hover?
Hi,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
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Hi !
I’ve bought your theme that looks amazing so far ! One question. I’ve connected the wrong Instagram account through Mikado Options-> Social Media. How can I disconnect it and log again ? It only shows “Re-connect with Instagram” but nothing changes even when I log with the right account.
Best regards !
Hi there,
You can read more on how to solve this here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hey folks, is there any chance of a theme update this year, please? The pre-packaged plugin WP Bakery is stuck on version 5.7 but the latest is 6.1
The last theme update was April 2019
Thanks in advance 
Hi there,
Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out.
But if you need an immediate update of any of the plugins, please submit a request at our help center and our support team will be happy to help.
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Thanks for the reply. As long as I know one is on its way then that’ll do me.
Hi there,
Thank you for your patience. We are here to help and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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IS there any settings available in this theme where I can restrict access to alcoholic beverages to person above 18 only, and redirect others to non alcoholic products? I can find some third party plugins which does this job, but they won’t allow people below 18 to buy non alcoholic products. Is there any chance you have this feature? And do you have any role based pricing plugin available in the default bundle? if not which one will work best with this theme?
Hello,
Thank you for taking interest in our theme!
Unfortunately, the option to restrict access to alcoholic beverages to the person above 18 doesn’t exist within the theme. You can try with some 3rd party plugin for that purpose. Please understand that the shop module is handled with the WooCommerce plugin and the default version doesn’t have this option.
Also, role-based pricing plans don’t exist within this theme. We really didn’t test Brewski with 3rd party plugins of that type, but feel free to search from wordpress.org.
Let us know if you have more questions
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Does this theme support Elementor pagebuilder? And can i have a multilingual site on this one?
Hello,
Thank you for taking interest in our theme!
The main page builder is WPBakery page builder and it came bundled within the Brewski theme.
We haven’t tested Elementor with this theme. Feel free to read more about it in the article below:https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002245717-The-WPBakery-Page-Builder-And-The-Possibility-Of-Using-A-Different-Page-Builder-With-Our-Themes
Yes, you can have a multilingual website. Check out this article:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002308217-How-To-Create-A-Multi-Language-Website
Let us know if you have more questions
Support
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I’ve emailed. Need assistance as soon as possible. I can’t get demo to import. Stays at 90% for about 9 hours now. Can someone please give me some help. I’ve emailed my details across to you.
Hello,
We couldn’t locate your request. Please provide us with a request ID or the email you contacted us from.
Thanks
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I got a response and they solved the problem.
I now have a problem with the landing page. The bit that says cheers whiny scroll up so I can’t see the landing page at all. I created at ticket hours ago sl1ppers and slippersfisher@hotmail.com.
Cheers
Hello,
We are glad to hear that
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Cannot leave a support ticket – your system tells me my Purchase Code is invalid. As well, I can’t leave a service ticket about my purchase code being invalid.
Support page says this theme was updated 10/2/2019 >> but themeforest shows 4/22/2019 ..
WPBakery is out of date -
Hi there,
Please send an email to helpcenter@qodeinteractive.com and include your purchase code and a ticket will be automatically created.
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I still cannot get any support via your site. Before it runs out, maybe you could answer the problems with your code here? Also, site still does not recognize my purchase code and I again tried to login : “Your account has not been verified yet. Please check your email in order to verify your account and complete the registration.” I’ve tried multiple times to get an email.. nada. Can’t get support and have not heard back from helpcenter. . .
Hi again,
Please provide your email address so we can verify your account.
Support
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Hi, is it possible to get a trail (time limited) version or a playgound for this theme? I like your theme but my business partner doesnt like it. Its to sqiggly…. I think its only configuration and a few small css modifications
Hi there,
Thank you for taking interest in our theme!
Unfortunately, we don’t offer trial versions of our themes.
If there’s anything else, feel free to ask!
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Is it possible that you host it by your own and give us limited admin access?Thx Martin
Hi again,
Unfortunately, we can’t do this.
If there’s anything else, feel free to ask!
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how to request a refund, there is no support from your side, it take a several days to give us back a feedback. some of modules is not working and there is totall mess. I want a refund
Hi there,
We couldn’t find any ticket posted with your username. Please provide a link to your ticket here.
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Requester levani
Hi there,
Your ticket has been answered, as you can see in this screenshot: http://prntscr.com/pwceg8If there’s anything else, please submit a ticket and one of our agents will assist you.
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when we will get the Response?
Hi there,
We have located your other tickets and they will be answered as soon as possible.
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the google map is not loading, please support
we are getting this error Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.
Hi again,
We have located your request. One of our support agents will reply as soon as possible. Please continue the conversation over there. Thank you.
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again, problem please support, we open 3 topics today no reply
3 hours ago – still no support
very low qulity
Hi there,
Please note that our agents’ usual response time is 24 hours on weekdays. We have located your tickets, and they are in the queue. Please be patient and they will be answered when our agents get to them.
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please point me where this condition is written that you are responding in 24h ??
I have read this page and I did not found anything about that https://themeforest.net/page/item_support_policy
I sorry but this is too much, 17 hours ago still no reply. we need to finalize the project
Hi again,
Please take a look at our page: https://themeforest.net/user/mikado-themesUnder the “Professional Support” section, it’s stated that “our working hours is 9 AM to 5 PM CET on weekdays, and the average response time is 24 hours”.
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Hello, I’ve installed the Mikado Brewski theme and set the static page as Pub Home. Everything seems to be working fine, until I try to use the menu. The default hamburger menu doesn’t expand and the dropdown items do not expand. I did receive that “stylesheet.css” error, but managed to work around it. Is this issue related?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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I need support but it´s impossible to send it because it keeps saying it can´t verify my purchase code. Even after Brewski shows as [verified] on the dropdown list. Any help? It´s all about “mkdf-icon-font-elegant” not showing.
Hi,
It was temporary issue with third party platform ticksy we are using for support forum.
Your ticket has been answered by our support agent, please check the ticksy.
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Hi I have left a ticket with the title URGENT – Images and dropdown menu not showing. Please can you look at this as soon as possiable. Thank you in advance
Hello,
Your ticket is assigned to our agent who will get back to you asap.
Best, Mikado
