I recently tried using the Brewski theme, but unfortunately, I was quite disappointed with my experience. The theme seemed promising at first, but I quickly realized that its customization options were severely limited. the sliders don't work properly, and I found myself struggling to make my website look the way I wanted it to. It's frustrating to invest time and money into a theme that doesn't offer the support you need to make it work for your website.
Author response
Hello,
We are sorry to hear that you've got this impression. The theme is working correctly on our end and all of our themes do get strictly tested before they can even be released.
We do believe that the theme is well documented, and we do understand that it might be confusing at first, but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket.
Best,
Mikado
Nada did a really great job helping me figure out some issues. Very happy with the support I received from her. I wish the theme wasn't reliant on Bakery Builder though. Their support, not this theme's, has not been very responsive and when you email them, there is never a response. Thanks for your help! Laura for Scott
nice look - customer likes it....
good theme & their support staff is super responsive and helpful. any issues that have come up with the theme --- Mikado's representatives can usually resolve them within 48hrs. highly recommend!
good theme great adjust
One click import didn't go as smooth as it should be. It took a lot of back & forth before we were able to setup the demo.
Author response
Hello Calvin,
We located your support request regarding demo import issue #1890332
We see that our agents suggested increasing PHP limits on your web server in order to perform demo import successfully. In cases like these it's best to provide our team your wp-admin details, so they can log in and try to import demo content on your behalf. So, please if you could be so kind to leave your credentials on the ticket, so they can try to help you out directly on your side.
Hope we can sort this out quickly and that you'll be satisfied with the results!
Mikado
