31 comments found.
How can I add multi currency option in front end and select the currency while adding a product?
Hello Sir, You can refer Opencart documentation for how to manage multi currency, http://docs.opencart.com/en-gb/system/localisation/currency/ This theme fully support to Opencart all default features. Thanks.
Hi TemplateMela, I would like to purchase this theme, so I took the live version for a quick spin and I realized that you can’t remove items from Product Comparison, is it a bug? If it’s a bug that you guys are aware of, is it fixed? Thanks!
Hello Sir, Product comparison feature working fine with demo store. If you are facing issue with your store then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home Our technical team fix all your theme related bug. We provide six months free support to any theme related bug 
pagespeed score mobile:34 desktop : 53 it s not seo friendly
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team check it all your theme related bug. We provide six months free support to any theme related bug.
Hello,
In this demo, I see.. when I registered and logged in, then checked the user icon at top, it still shows login and register links when I’m already logged in. whats going on buddy? I want to purchase this theme so.
Hello Sir, Thank you for informing us. We will update very soon on theme demo store. We provide six months free support to any our theme related bug.
Hi
Does your theme supports color, size, stock per color & size? I am interested for shoes store.
Are banners / slider clickable to get customer to a category page?
The same question also for your themes KartPul and Shopinia.
Are any advantages / differences other than the design between BreyBiz, KartPul and Shopinia?
Thank you
Hello Sir, All our theme fully suppuort to Opencart all default features and modules. And you can give any page link for slider images. Also not any extra advantages / differences other than the design between BreyBiz, KartPul and Shopinia. Let us know still any question regarding our theme or submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question.
Hi, thank you for your reply
I am not experient in opencart regarding what it is standard and not. Is color swatch available?
Thank you
Hello Sir, You can refer Opencart documentation for all default features and setting, http://docs.opencart.com/en-gb/administration/ and yes color swatch not included with theme because of it’s not a default features of Opencart. And contact to technical team via your ticket system so they can help you about all your technical question or extra requirement.
Thank you for your reply.
It was a pre-sales question, no point for a support ticket. It was just a yes / no question to let me decide whether I will purchase your theme or not.
Thank you
Ok, You are welcome.
Hi
If we do not use the vertical menu, we want to use the horizontal menu instead. Is such an option available in the theme?
Hello Sir, In this theme package included vertical categories menu not included horizontal menu. But contact to technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about all your technical question or extra requirement.
Hello,
There are pass so many days. The menu on mouseout doesn’t close and stays open. I have send you so many emails with no respon. I also send you so many screenshots. The Customer could NOT set order with open menu or see the products. Can you fix it? If you can’t fix it hire someone to make it work! Where is the support that i paid for? At the above answer (11 days ago) you are writting that i will get update soon. The update doesNOT work properly.
Hello Sir, We have checked your ticket #37654, our technical team already fixed your menu issue on your store Still any other issue then follow your ticket so technical team can fix it. We provide six months free support to any theme related bug
Hello,
NO YOU STILL doesNOT fix it. IT NOT WORKING PROPERLY. If the mouse pass over slider, above the menu, the menu opens. IT SHOULD NOT OPEN WITHOUT FIRST PASS THE MAIN DIV SEE ALL PRODUCTS . ONLY ON MOUSEROVER FROM THIS DIV SHOULD OPEN THE MENU!!!!!! SAME THINK AT ALL PAGES. Also, if the Customer wants to click on the slider.. what is going to be?. IS THE CUSTOMER AT CHECK OUT PAGE TRYS TO PLACE THE MOUSE OVER THE FILEDS TO WRITE HIS NAME THE MENU AUTOMATICALY OPENS!!!!! Check it!!!!! WRONG FIX!!!!! SO MANY DAYS AND SO E-MAILS FOR 1 FIX!!!!! THERE ARE 2 MORE BUGS TO FIX.
I SEND YOU E-MAIL WITH SCRENSHOT TO CHECK IT!!!! CHECK IT. MAKE IT WORK PROPERLY
Hello Sir, May be cache issue from your side! Please clear cache of your browsers and check it again
I’M DELETING CACHE EACH TIME I TEST IT. CHECK MY EMAILS. I ALSO CHECK WITH ANONYMUS MOZILLA AND CHROME. THE SAME TO BOTH OF THEM. CLEAR YOUR CACHE AND FIX IT
Hello Sir, Please reply via your ticket #37654 so technical team check it again.
I ALREADY SEND YOU 3 EMAILS WITH SCREENSHOTS. I ALSO REPLY INTO THE TICKET WITH SCREENSHOTS!!! DO YOU WANT A VIDEO ALSO AND UPLOAD IT TO SEE IT?
REPLY ME HERE WHEN YOU SEE THE EMAILS. YOU DONOT RESPONE TO MY EMAILS SO MANY DAYS.
I ALSO CHECK IT FOR FIRST TIME ON OTHER COMPUTER. THE PROBLEM STILL EXISTS AND IT’S NOT CACHE!!!!
CHECK THE EMAILS AND THE TICKET
Hello Sir, Why you not reply via your ticket https://templatemela.freshdesk.com/a/tickets/37654, Can you reply via ticket? We are not able to help you for any technical question or issue.
I HAVE JUST REPLIED INTO THE TICKET FOR SECOND TIME.
DO YOU WANT ALSO TO POST HERE LINK WITH SCREENSHOTS FROM MY REPLY?
Yes thanks. You will get update within few minutes via your ticket #37654.
This update is ok!!!! It works properly now. There are also 2 bugs. Should i send you via ticket for the fixes?
Yes, Please contact to technical team via your ticket so they can fix all your theme related bug.
Hello,
I have bought the template with the extra support. I send you so many emails about the with no answer. Ticket 34325.
Is there anyone to contact?
Hello Sir, Our technical team already guide you about all your technical question via your ticket #34325. So still any question or issue with theme then contact to again via your same ticket #34325. We provide six months free support to any theme related bug.
Hello,
Read again the ticket. There is no guide. I ask you how to modify the menu from the admin panel and the answer was via catalog > view > theme > theme code > template > common > menu.twig
Check the ticket again and i want a solution. There passed so many days with no answer.
Thank you Wish you the best
Ok, You will get very soon via your ticket. And vertical categories menu manage from admin panel and horizontal CMS link menu edit from “menu.twig” file.
Hello,
I’s true. I got the answer. We are at year 2020 and there is NO menu manage from the admin panel. I have to modify it via code. You have to note it at your main page. I will contact you again if there be any issue.
Thank you Wish you the best
Hello Sir, We have used Opencart default functionality only not added extra module for cms top link. And we provide six months free support to any theme related bug. So still any question or issue with theme then please feel free to contact technical team via your ticket.
Hello,
I have send you so many emails with screnshots without any answer. Also, the theme has some bugs. Where is your technical support?? I paid you for this and there already pasted 2 months. What is going to be?? It’s the first time i see this… that tecnhical support doesn’t not set fixes and issues
Make the issues and the fixes or send my money back.
OK, You will get update very soon via your ticket #34325.
Hello,
There are pass so many days. The menu on mouseout doesn’t close and stays open. I have send you so many emails with no respon. I also send you so many screenshots. The Customer could NOT set order with open menu or see the products. Can you fix it? If you can’t fix it hire someone to make it work! Where is the support that i paid for? At the above answer (11 days ago) you are writting that i will get update soon. The update doesNOT work properly.
Hello Sir, We apologize for delay in reply. Our technical team fix your issue and give update within few minutes. May be misunderstanding about your menu requirement.
You don’t have any ajax search, how can i activate it on my site?
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team check it all your theme related issue. In theme price included six months free support to any theme related bug.
work with vendor?
This theme fully support to Opencart all default features and modules. And please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your extra requirement.
Hey bro, your theme is not good and pay me my money back
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can technical team fix all your issue and guide you about all your technical question.
How do I edit the blank images? Where do I edit them?
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can perfectly install theme on your store and guide you about all your technical question. In theme price included six months free support to any theme related bug.
Hello, Pls do you have your theme in opencart 2.3 version? Or does your theme support that version
This theme fully support to Opencart version 3.x only, not support older version 2.x.
Ok. Thanks
You are welcome.
I Just bought your theme, I will get back to you if I have any issues.
Ok, We provide six months free support to any theme related bug.
Hello pls can I get a link of a manual or documentation on how to use and manage the theme. Am done with my installation.
Like a theme settings where I can change colors, fonts and all
Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question or issue.
Done. Have created a ticket
OK Thanks, You will get update very soon via your ticket. Can you provide your ticket ID? so we can assign on first priority.
Pls check my ticket update: #30227
Ok thanks, We have assigned your ticket on first priority.
Ok, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can perfectly install theme on your store and check it all your theme related bug.
theme setup is problematic, and some parts don’t work, always gives error when I upload it to the server, I want a refund of my fee
This theme fully support to latest version of Opencart. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and check it all your theme related issue. We provide six months free support to any theme related bug.
OK, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can perfectly install theme on your store and check it all your theme related issue. We provide six months free support to any theme related bug.
Hello, thanks for theme but i have a trouble:
the error log:
Fatal error: Uncaught Exception: Error: Duplicate entry ‘1’ for key ‘PRIMARY’
Error No: 1062
INSERT INTO `oc_address` (`address_id`, `customer_id`, `firstname`, `lastname`, `company`, `address_1`, `address_2`, `city`, `postcode`, `country_id`, `zone_id`, `custom_field`) VALUES (1, 1, ‘demo’, ‘admin’, ’’, ‘kfgh sdkkhkdshf kdsgkhkshdfkhk dkhdkfkhg’, ’’, ‘juaifbiba’, ‘65642168’, 222, 3526, ’’); in C:\xampp\htdocs\foglab\system\library\db\mysqli.php:40 Stack trace: #0 C:\xampp\htdocs\foglab\system\library\db.php(45): DB\MySQLi->query(’\n\nINSERT INTO `...’) #1 C:\xampp\htdocs\foglab\install\model\install\install.php(26): DB->query(’\n\nINSERT INTO `...’) #2 C:\xampp\htdocs\foglab\system\engine\loader.php(248): ModelInstallInstall->database(Array) #3 C:\xampp\htdocs\foglab\system\engine\proxy.php(47): Loader->{closure}(Array, Array) #4 C:\xampp\htdocs\foglab\install\controller\install\step_3.php(11): Proxy->__call(‘database’, Array) #5 C:\xampp\htdocs\foglab\system\engine\action.php(79): ControllerInstallStep3->in in C:\xampp\htdocs\foglab\system\library\db\mysqli.php on line 40
the DB name foglab, and folder project foglab
Already thanks for help
OK, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can perfectly install theme on your store and check it all your theme related issue. We provide six months free support to any theme related bug.
Hello . How to add languange select box to homepage to change the store languange?
You can refer Opencart documentation for all default features and modules http://docs.opencart.com/en-gb/administration/language/
Unlike what is stated in the product description, it is not easy to use and not flexible. I do not recommend.
If you facing any issue with theme layout then technical team help you. We provide six months free support to any theme related bug. Also we provide our theme installation service is free.
Hello! I recently bought this thema, but I also found problems with the search button on the desktop, I suppose the same problem on the mobile, I made a video screen: https://drive.google.com/file/d/1mB-vtcDuMwa6hUuBuUSiGopxAhrit-Z4/view – can you help me with this problem? Thanks
Yes, Our technical team help you for any theme related bug. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can fix all your theme related issue.
