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So I contact support with => Just a quick question. Does the latest release fully support WooCommerce 5.6.0? Has it been tested with 5.6.0?
What do I get back? => At Magik, we are fanatic about customer satisfaction and take every support request very seriously. We offer free support in cases where there is a bug in our product and resolve it at the earliest. However, in many cases, a Magik product may not work correctly in your environment due to any specific configurations, conflicting extensions or such reasons. In such cases, which are outside of our product, we can extend free diagnosis and paid support.
How about you update the product listing “Compatible With” to include what you know to be true. That is, unless you have not tested it with the most recent versions of WooCommerce. The listing still shows 5.1.x – was that like 3 months ago?
Even the details on the product page show:
Version 5.2- May 13, 2021
NEW: Now theme support WooCommerce latest version 5.3.0.
We are 3 versions beyond that sir.
Finally got the response from support just after I posted the comment:
NOTE: I have posted this information so users interested in the current status of the theme can be advised properly as to its update status. MagikCommerce has ALWAYS been very good with any support requests. They just don’t update their compatibility list too often – and this IS important to some users.
We have replied you please check your mail.
Can i have a look of the wordpress admin before i purchase?
Kindly respond to my mail
I am using google translator because I speak Spanish, I have bought the Brezza theme and I have a problem, the site menu is not displayed, how can I solve that? It is urgent please
hi i would like to know weather this theme is supported with elementor or wpbakery?
Our theme does not have a page builder But it supports the redux framework for managing homepage page design.
Let me know if you have any other questions.
oh k alright.can u explain me how the page builder works.like how can i edit product page and other pages
Can you please send an email at email@example.com so that we can guide you.
i have emailed and didnt get any response even after 1 day.i can predict your support level for the customers
We have replied to you to set up your website like our demo. Please check your mail.
Apologies for the delay. We are having off on the Weekend.
u dont respond to my emails
I have an error since the last update of the theme (Version: 4.6), the option “New Products Category” only supports one category. It only shows products of the first category that is put. But if you put more categories, the following will not work. Before it worked perfectly.
We have solved your issue in the current version of the theme. Please take an updated copy of the theme from ThemeForest.
how can i show featured products on a single page? is there a shortcode?
how to remove or update the contact and addresses in footer : 123 Main Street, Anytown, CA 12345 USA +(408) 394-7557 firstname.lastname@example.org
Can you please send an email at email@example.com so that we can help you.
Hi, The 3 templates one for Fruit, Cloding and stuff. Can we download all example pictures and design , words into a working wordpress site ?
Hi, thank you for this beautiful theme,
i had a problem installing Dummy Data, i cant find as explained in your documentation, the Admin > Tools > Import > Select checkbox in ordre de download the xml files.
thx for your help.
I cannot find the “Select checkbox” from the Import tab.
We have replied you please check your mail
How do I import the dummy data?
From the document :
“First Upload .xml file via Admin > Tools > Import > Select checkbox for Download and import file attachments > Save”
I did not receive any email from you guy.
I had found the email, can you send me the screenshot the steps? Cause from the explanation, I still confuse where the “Run Importer” at.
How do I allow Brezza Options’ Page Permission / Role Capabilities for Shop Manager without allow them using Capabilities for Manage Options?
Once I allow Manage Options, others plugin will also included, which is not what I want.
Hi, as we wrote 2 days ago, I would need the demo environment as in the live preview of site. just wanted to know if you did.
Hi. I tried uploading your redux file, but it doesn’t imports correctly.
Very slow on email responses and patches/updates to stay current with recent versions of WooCommerce.
I can’t import the dummy data, can you please revert me on firstname.lastname@example.org
I changed the CSS colors and header as per my requirement yesterday.
Today those changes are back to original when I import the dummy data.
I am not sure how it is happening
How chenge logo?
You can change the logo of your website from the admin panel here Path- Brezza Options>Header>Logo Upload. If you have any other question please send an email at email@example.com so that we can help you.
We have send mail on firstname.lastname@example.org. Please check your mail…
mail id from email@example.com...
I just bought the theme but the images are not there on my website. Can you please assist. How do I get them?
Is the theme translated into Spanish?
Hello, I was wondering if this theme would be compatible with Woocommerce subscription function? Thanks,
Hello, I would like to know if you can make purchases in the theme without being registered or you must register, or simply have the 2 options: buy as a guest or create an account. I would like you to inform me about it. Thank you
On my website, https://www.alphonsomangoes.online/product/king-alphonso-mango/
Please check, product image is not display there…
Can you please send your website URL and admin login details at firstname.lastname@example.org so that we can look into this and guide you.
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