Reviews for Brick - Digital Agency Theme

Reviews for Brick - Digital Agency Theme

Cart 1,437 sales
Well Documented

70 Reviews

for Bugs

The support is great. They helped me fixing a few bugs that were caused by my hosting system. Thanks for that.

for Customer Support

Great customer support - very timely and efficient. Just as important as a great product is great support. This company delivers.

for Bugs

All I can get is a white screen after activating theme...

Author response

Hello,

We couldn't find any history of your tickets on our support forum https://select.ticksy.com

We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before leaving this bad review.

Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you.

Additionally, here is our Official Manual http://demo.select-themes.com/brick-documentation/ where we explained our elements and options, so it should be helpful for getting started.

Select

for Design Quality

A very flexible and easy to customize template. Technical support was also great!

for Flexibility

The inability to export theme settings is unbelievable. A very basic need that should be met.

Author response

Hello,

Hello, We couldn't find any history of your tickets on our support forum https://select.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before calling it not flexible. Our trained team of support agents is on your service for all the doubts you have related to our theme options, can you please try to get in touch with them, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got. Looking forward to hearing from you on ticksy.

Select

for Customer Support

Everything... Awesome Theme... Best Tech Support... Thank you guys!

for Customer Support

Not only are the themes full of options, which I really like, the customer support is outstanding.

for Design Quality

Really, really great theme. Excellent documentation, and totally easy to use and customise. Documentation is very well written and support is excellent.

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