Discussion on Briny | Scuba Diving School & Water Sports WordPress Theme + RTL

Discussion on Briny | Scuba Diving School & Water Sports WordPress Theme + RTL

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85 comments found.

Vosinh

Vosinh Purchased

How can I make the logo bigger? :-( https://www.diaj-plongee.fr/

Hello,

Thank you for choosing our theme!

The query you have can be easily managed. Thanks for submitting a request at https://themerex.net/support/ Our technical support team will be happy to provide you with step-by-step instructions on how to make all the needed changes. Please expect a reply shortly.

Regards.



Support Portfolio Website

Hi there, I just bought the theme and installed it to my development location. I try to activate it, but it states my code is invalid. Which is super weird. The code is coming from themeforest and it’s the first time I am installing it. Any idea what is going wrong?

Never mind. Found it haha.

Hello,

Thank you for contacting us!

Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.

Have a nice one!



Support Portfolio Website

By any chance, do you have an HTML version for this template at a cost please?

Hello,

Thank you for your interest in our template!

This theme is available in Wordpress version only. HTML files are not included in the package. Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://themerex.net/support/ and choose “Get a free quote” category.

Regards.



Support Portfolio Website

Hello,

how can I get rid of all Google Fonts used in my Website using your theme and self host the chosen fonts instead? does your theme has a function or workflow prepared for that?

kind regards Catie

Hello Catie,

Thank you for contacting us!

It is possible to host fonts locally. Here is the example – https://wplift.com/how-to-host-google-fonts-locally-on-wordpress

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Portfolio Website

olidub Purchased

A fresh download returns version 1.5.2 and not 1.5.3

Hello,

Thank you for contacting us!

Our Tech support team will gladly send you the latest version of the theme. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal.

Regards.



Support Portfolio Website

Hello Team .

I have issues for re-activating my theme , and i have already done this purchase. and i have complained before about issues for taking 2 times the theme payment .

so i need a follow up now

thank you

Hello,

Thanks for reaching out to us!

The theme license code should be disconnected on the domain before re-installing Wordpress or cleaning the database under Theme Panel > Theme dashboard > General tab – https://briny.ancorathemes.com/doc/#domain_disconnection

Please use 1-time disconnection service – https://deactivate.themerex.net/

Regards.



Support Portfolio Website

​Hello Team,

I hope you’re having a good weekend!

In the past few weeks, my website: divinginlebanon.com got compromised and hacked, hence, I had to DELETE the website before I could even deactivate the license, then license it back.

So, now that I have made the installation anew, I tried to re-activate the site using my purchase code, but for some reason, it is saying “Your purchase code is invalid! Theme is not activated! check your code – maybe it’s from another theme” message.

I urge you to help me figure out a solution.

PS: I do not think it is fair to RENEW SUPPORT for this kind of issue, as I’m using what I have already purchased, but for some reason the theme is not able to authenticate it. Looking forward to hearing your insight soon.

Hello,

Thank you for contacting us!

Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab – https://briny.ancorathemes.com/doc/#domain_disconnection

If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/

Regards.



Support Portfolio Website

Thank you, Team!

The second solution you offered has worked.

Please note that I am usually aware of the process of disconnecting the license prior to anything else. However, I was blocked out of the wordpress installation due to the malware, therefore I lost access to it.

This time, I will have an offline backup to avoid this hassle in the future.

Thanks for the quick and swift help and support! Have a great day,

Great! Happy to help.

Have a nice day too!



Support Portfolio Website

Hello,

How can i find the Booked Payments with WooCommerce add-on? There is no “Paid Service Selector” option at Booked settings.

Thank you!

Hello,

Thank you for choosing our theme!

Payments with WooCommerce addon should have been already included. Please check this Booked Appointments + WooCommerce video tutorial – https://www.youtube.com/watch?v=fvdihNrNAC8

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Portfolio Website

After recent updates from Wordpress and the theme itself, our website is now showing a continuous loading screen. Can you help?​ https://sourcekiteboarding.com/

Hello,

Thank you for getting in touch with us!

You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.

Regards.



Support Portfolio Website

icinfo

icinfo Purchased

Hi, I noticed that the lastest Elementor version (3.6.1.) breaks the site. When will you have the theme compatible with Elementor 3.6.1. ? – Anne

Hello Anne,

Thank you for contacting us!

Our Tech support team will gladly offer you a quick fix. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal. This fix will be included in the future updates.

Regards.



Support Portfolio Website

Hello and congrats for the great theme! I noticed that sometimes Elementor makes my website too slow to load (or even not loading at all). What is the best PHP version to work the theme with?

Hello,

Thank you for contacting us!

Please check the theme requirements at https://briny.ancorathemes.com/doc/#installation_theme_requirements

Thank you for providing your website details in the support ticket. Please expect a reply shortly.

Regards.



Support Portfolio Website

Hello, I would like to know if your theme support POLILANG PLUGIN. Thanks for your help.

Absolutely! You can easily add a video to the slider just in a few clicks with Slider Revolution plugin included in the package.

Regards.



Support Portfolio Website

Excellent. thanks for you assitance

hello i’m interested in purchasing this template.i ‘d like to ask if someone can make a booking without membership.Is it possible?

Hello,

We appreciate your interest in our theme!

Sure, you may choose Guest booking type in Booked Appointments settings, so anyone with name and email can book an appointment without registration:

https://prnt.sc/26q2o18 Thank you.



Support Portfolio Website

hi i having problem to change the future image or add future image for any , www.pyramidsdivingcenter.com

Hello,

Thank you for contacting us!

To investigate your issue additional information is required. Please provide your website details in the support ticket at https://support.themerex.net/ticket/59023 to get qualified help. Our Tech Support team will assist you as soon as possible.

Thank you!



Support Portfolio Website

Hi I try to change the word buy now for book now and I when on the docu but still the same look https://www.formentorboatrentals.com/our-boats-in-port-pollensa/

Hello,

Thank you for contacting us!

Please edit the .pot file to edit the ‘Buy Now’ text – https://briny.ancorathemes.com/doc/#theme_translation For further questions, please submit the ticket at https://themerex.net/support/ to get qualified help from our support team.

Best Regards.



Support Portfolio Website

Hi, I’m installing the theme for a client and when I enter the purchased code it says “Your purchase code is invalid! Theme is not activated! Check your code – maybe it’s from another theme” The client give me the PDF that they downloaded from Themeforest directly so i don’t understand why the code is not working. Could you please help me with this? Thank you in advance for your help. Regards, Arlain

Hello,

Thank you for contacting us!

The theme license code should be disconnected on the domain before re-installing Wordpress or cleaning the database. For more information, please follow https://themerex.net/wp/purchase-code/

In order to connect the license to a different domain, first click “Disconnect domain” (Theme Panel > Theme Dashboard > General) and then re-enter the purchase key on a different WordPress installation – https://briny.ancorathemes.com/doc/#domain_disconnection

If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Portfolio Website

Hi, thank you so much! it worked perfectly Regards, Arlain

Arlain,

Happy to help! Have a nice one!



Support Portfolio Website

Hello there

We are a new Diving operation and we need a theme which offers the same exact payment option as in this link https://egyptdivers.com/hurghada/diving-programs/diving-packages-certified-divers/

Is that included in your functions?

Hello,

Thank you for your interest in our theme!

It is possible to set up a similar functionality to the provided one with ease. First of all, the template contains Booked Appointment plugin that allows your visitor to book different tours (i.e. diving packages). Please check the link and the screenshots – https://briny.ancorathemes.com/tours/signature-swim-lands-end-arch/ , https://prnt.sc/1u2vio9 and https://prnt.sc/1u2vndi

To add payment capabilities to the Booked plugin you need to use ‘Payments with WooCommerce’ addon that is included in the package. Thus, your visitors will book an appointment. During this process, they will choose a product (e.g. packages) and submit the form to book the appointment. The appointment will be saved as “Awaiting Payment”. The time slot will be filled for now. If you have your appointments set to auto-approve, then it will be approved at this point. The customer will be taken directly to the checkout to pay for the appointment. Once paid, the appointment will be marked as “Paid”. For more information, please follow https://boxystudio.ticksy.com/article/3820/

In case you have any questions, Our Support Team will be happy to guide you. Just submit a support ticket at https://themerex.net/support/ right after the purchase.

Regards.



Support Portfolio Website

HI there! I just installed your theme. Love it so far, still trying to navigate the architecture. I’ve created 2 new courses and they will not show up on the courses or All courses tab. Any suggestions? I published them both.

Hello,

Please check our reply to your support ticket.

Thank you in advance.



Support Portfolio Website

Hello, does this theme support WPML?

Hello,

Thank you for your interest in our theme!

Absolutely! The theme supports WPML plugin for multi-language website. Please feel free to use it.

Regards.



Support Portfolio Website

When clicking the buttons to update the theme or the ThemeRex Socials plugin, I just get this message: “Some items are not updated! Attention! The page will reload in 5 seconds to update the list of available backups!”

Hello,

Thank you for getting in touch with us!

We will need to access your website dashboard and files on your server to check this issue. Please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will assist you as soon as possible.

Thank you.



Support Portfolio Website

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