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Hello, I am interested about this theme, I would like to know what is the current stability and reliability about it. Will I have issues if I install it ? What is the main problem related to this theme ?
Thanks a lot, the design is awesome btw.
Thank you for your interest in our theme!
The theme is compatible with WordPress 5.7 and fully maintained by Our Team. It comes with 6 months of premium support, which can be extended. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Please rest assured that we will do our best to make you entirely satisfied with our service.
We have the event calendar on our website:
We can’t figure out how to get it full screen/width like the demo without the left section (Search, Categories, Most Popular, etc.):
Can you help?
Thank you for choosing our theme!
Let our Tech support team have a closer look at your website settings. Please provide your website details in the support ticket at https://themerex.net/support/ Our team will be glad to assist you with any questions you have.
Thanks – we just submitted a ticket – ID #40196
Your support ticket has been updated. Please review it at https://support.themerex.net/ticket/40196
Hello, I am considering using your theme for a swim school for kids. A swim course is for 5-10 Kids and will run 10 weeks. Courses should be booked on the homepage. When the course is fully booked, users will have to put themselves on a waiting list. The courses will only take place live. Do you think your theme has the functionalities I need for the explained cause? Kind regards, Catie
I should say that there is no waiting list option by default in the theme. The template includes Booked plugin that let you manage your appointments with the help of a calendar with time slots – https://briny.ancorathemes.com/book-appointments/
Alternatively, you can assign a product to the course and add Join the course option – https://prnt.sc/12hez32
To have waiting list implemented additional plugin is required. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Hi, I updated the Briny theme from 1.2 to 1.3, then Elementor stopped working. All other plugins and core are up to date, the conflict is between your Themrex addon plugin and elementor.
I followed your guide to reset Elementor to version 2.9.9. Checked to make sure that the Briny theme was up to date, then updated Elementor again, but it still doesn’t work. It didn’t work as version 2.9.9 or at the latest version.
If I disable Themerex addon, it works fine, but the theme breaks.
I tried sending a support ticket, but it won’t allow me as my support has ended, but I shouldn’t need to as it’s a bug with your plugin?
Thank you for contacting us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body (it doesn’t require support renewal). Our tech support team will provide you with a quick fix.
Thanks Christine, I appreciate the reply, I’ve just sent that request. Thanks
You’re most welcome!
Was this template purposely made convoluted to force customers to buy paid support? I’ve been trying to make basic edits for weeks now – documentation doesn’t accurately show where to edit sections in the website and support just keeps sending me screenshots of an edit page without any instruction on HOW TO GET TO the section itself?
Your support ticket has been updated. Please find the solution and detailed instructions at https://support.themerex.net/ticket/40415
When clicking the buttons to update the theme or the ThemeRex Socials plugin, I just get this message: “Some items are not updated!
Attention! The page will reload in 5 seconds to update the list of available backups!”
Thank you for getting in touch with us!
We will need to access your website dashboard and files on your server to check this issue. Please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will assist you as soon as possible.
Hello, does this theme support WPML?
Absolutely! The theme supports WPML plugin for multi-language website. Please feel free to use it.
HI there! I just installed your theme. Love it so far, still trying to navigate the architecture. I’ve created 2 new courses and they will not show up on the courses or All courses tab. Any suggestions? I published them both.
Please check our reply to your support ticket.
Is that included in your functions?
It is possible to set up a similar functionality to the provided one with ease. First of all, the template contains Booked Appointment plugin that allows your visitor to book different tours (i.e. diving packages). Please check the link and the screenshots – https://briny.ancorathemes.com/tours/signature-swim-lands-end-arch/ , https://prnt.sc/1u2vio9 and https://prnt.sc/1u2vndi
To add payment capabilities to the Booked plugin you need to use ‘Payments with WooCommerce’ addon that is included in the package. Thus, your visitors will book an appointment. During this process, they will choose a product (e.g. packages) and submit the form to book the appointment. The appointment will be saved as “Awaiting Payment”. The time slot will be filled for now.
If you have your appointments set to auto-approve, then it will be approved at this point. The customer will be taken directly to the checkout to pay for the appointment. Once paid, the appointment will be marked as “Paid”. For more information, please follow https://boxystudio.ticksy.com/article/3820/
In case you have any questions, Our Support Team will be happy to guide you. Just submit a support ticket at https://themerex.net/support/ right after the purchase.
Hi, I’m installing the theme for a client and when I enter the purchased code it says “Your purchase code is invalid! Theme is not activated! Check your code – maybe it’s from another theme” The client give me the PDF that they downloaded from Themeforest directly so i don’t understand why the code is not working.
Could you please help me with this? Thank you in advance for your help.
The theme license code should be disconnected on the domain before re-installing Wordpress or cleaning the database. For more information, please follow https://themerex.net/wp/purchase-code/
In order to connect the license to a different domain, first click “Disconnect domain” (Theme Panel > Theme Dashboard > General) and then re-enter the purchase key on a different WordPress installation – https://briny.ancorathemes.com/doc/#domain_disconnection
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Hi, thank you so much! it worked perfectly
Happy to help! Have a nice one!
Please edit the .pot file to edit the ‘Buy Now’ text – https://briny.ancorathemes.com/doc/#theme_translation
For further questions, please submit the ticket at https://themerex.net/support/ to get qualified help from our support team.
hi i having problem to change the future image or add future image for any , www.pyramidsdivingcenter.com
To investigate your issue additional information is required. Please provide your website details in the support ticket at https://support.themerex.net/ticket/59023 to get qualified help. Our Tech Support team will assist you as soon as possible.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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