Web Themes & Templates

Discussion on Briny | Scuba Diving School & Water Sports WordPress Theme + RTL

AncoraThemes

AncoraThemes supports this item

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40 comments found.

notiscs

notiscs Purchased

How do you recommend i add a video background instead of the photo slider on the home page ?

icinfo

icinfo Purchased

Hi, I cannot find where to translate the BOAT strings “Contact Us” and “Specifications”. Also is there an easy way to hide the charts below the Boat text (before Specifications/Ameneties lists)?

- Anne

Hello Anne,

Please check an instruction on how to translate a theme and ThemeREX Addons plugin: http://briny.ancorathemes.com/doc/#theme_translation

Try adding this code in Appearance> Customize> Additional CSS in order to hide charts:

.boats_page_details { display: none !important; }

If you have any further questions, please submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.

Thank you.



Support Portfolio Website

Hi were i can change the image of the “go to top” button ? i need to change the image and the color Thanks

Hello,

You can control back to top button icon using this code. Add it in Appearance > Customize > Additional CSS and set required icon code:

.trx_addons_icon-up:before { content: ’\e95f’ !important; }

https://prnt.sc/rmfkxk

List of all available icons is here: http://briny.ancorathemes.com/wp-content/themes/briny/css/font-icons/demo.html

If you have any further questions, feel free to submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.

Thanks



Support Portfolio Website

dunies

dunies Purchased

Hello, I have seen that there is a booking form. Can it be used without sign up? Ideally I would like user to add a phone or email to call back. Thank you

Hello,

You can choose between “Registered” and “Guest” booking. Registered allows your customers to book appointments under their own user account. The bonus here is that you can create a Profile page for them to manage their appointments (see above). Guest booking simply asks for a Name and Email Address to book an appointment. No user is created.

Please navigate to Appointments > Settings> General settings> Booking type

If you have any further questions, feel free to submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.

Thanks



Support Portfolio Website

dunies

dunies Purchased

Thank you! I found it in a documentation link you gave on another question. For that I already bought it and trying to get used with the Elementor.

Hello,

Thank you for your reply.

Have a nice one!



Support Portfolio Website

Hi Friends! Congrats, this theme seems fantastic. One questio, it’s possible to load with all demo content/images like you show it? Thanks

Hello,

We have purchased images to use on our demo, but we are not allowed to transfer theme or re-sell to anyone.

When customer import demo data on his website, clipart is installed like on our demo, but with copyright sign over it.

Thanks.



Support Portfolio Website

Thanks!!!

Issue in the demo view : When i clic in the demo view today, it opens Iona Theme (handmade fournitures…). Please correct it to see the right demo !

Hello Marie,

Sorry for inconveniences and thanks for noticing.

We have fixed that. Please clear browser’s memory cache and check now: http://briny.ancorathemes.com/splash/ Thank you.



Support Portfolio Website

Hi I have a display problem in the form fields if they are displayed on MAC or IOS device. I see the height cut inscriptions, is it possible to fix them? thanx

Hello,

Please provide us with your website URL in support ticket at https://themerex.net/support/ – our Support team look into that and assist you.

Thank you in advance.



Support Portfolio Website

You guys, really ROCK! That is why your themes are always featured on this website: https://medium.com/best-wordpress-themes/top-6-water-sports-wordpress-themes-6b08c8d90e6b Let your success lead your way!

Hello,

Your comment is very much valued!

Thanks



Support Portfolio Website

Hello there. I installed the THEME and when all was done, I got this MSG on top: “Hi! Please activate your copy of the Essential Grid to receive live updates, premium support and the template library.”. Does that mean I wont get LIVE updates when this plugin is updated by the developer?

Hello,

The theme package contains a number of bundled plug-ins.

If a new version of a bundled plug-in is available, it will be included in the next theme release. You can also request it by submitting a support ticket at https://themerex.net/support/

Bundled plug-ins are fully functional without the activation using a registration license key. In case you are willing to receive automatic updates and support from the plug-in team, you will need to purchase the plug-in separately. Only the direct buyers get the plug-in license key.

Thank you for understanding.



Support Portfolio Website

Hello, pre-sale question: is the theme WPML ready/compatible? Thanks, Marta

Hello Marta,

Thank you for your interest in our theme!

Yes, theme is fully compatible with WPML plugin.

Best regards



Support Portfolio Website

Hi ! I would like the link of the “start now” buttom. Where I can do it? Thanks!

Hello,

You can change link of that button in your header layout: http://briny.ancorathemes.com/doc/#header_faqs

If you have any further questions, feel free to submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.

Thanks



Support Portfolio Website

Hello,

i purchased and my client change his/her mind, can i refund money because not use it now ?? , if yes that’s great

and if not can i switch it with another one??

Hello,

As the theme authors, we keep to the Envato refund policy: http://themeforest.net/page/customer_refund_policy

All the refund requests should go through the Envato team: https://themeforest.net/refund_requests/new

Thank you for understanding.



Support Portfolio Website

hi! i accidentally removed theme before disconnection. please help me to active my theme.

Hello,

Please submit a ticket at https://themerex.net/support/ – our Support team will be happy to help.

Thanks



Support Portfolio Website

thanks julia. problem solved.

You’re welcome :)

Have a nice one!



Support Portfolio Website

Where can I find the changing language/country button?

Hello Marco,

You may need to install plugin to create multi-language website and have language switcher.

We recommend WPML plugin: https://wpml.org/

Theme is fully compatible with it.

Thank you.



Support Portfolio Website

When can we expect a compatibility update for Wordpress 5.5? Would be nice to get an ETA here. Thx

Hello,

Thank you for choosing our theme!

Please take my apologies for delayed reply, we do not work at weekends.

The theme itself is fully compatible with the latest WordPress version. However there’s a conflict between WordPress 5.5 and Ess. Grid and Slider revolution plugins. For proper work, those plugins should be updated.

You may update bundled plugins via ThemeREX Updater plugin (it’s included in the theme package) – http://briny.ancorathemes.com/doc/#installation_theme_update or you may submit a ticket at https://themerex.net/support/ to get the updated plugins (choose “Pre-sale questions” category, it doesn’t require support renewal).

Regards.



Support Portfolio Website

Hi, pre sale question. It is posible to ad enquiry now contact form on every product page? It is posible to have bigger slider show for this photos on the product page? http://briny.ancorathemes.com/boats/alexanrda/ The photos are to small Thank you

Hello,

Item customization is not included in theme support: https://themeforest.net/page/item_support_policy

We may specify file where changes should be done.

Thanks.



Support Portfolio Website

Hi, how much will be the customization? Thank you!

Hello,

Please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support

Thank you in advance.



Support Portfolio Website

Hi there, pre sales question. Does the Demo content include the pages shown on the demo as well as the home page ie faqs, contacts, about news etc or is the demo content simply the home page and blog page?

Cheers

Hello,

Thank you for your interest in our theme.

Sure, all pages you see on demo will be available after Demo import

Best regards



Support Portfolio Website

Hi, I just updated your theme and plugins but the last version of elementor seems to not work with it. Could you help?

Hello,

Thank you for contacting us!

To investigate your issue additional information is required.

Please submit a support ticket at https://themerex.net/support/.  If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body. Our Tech support team will help you as soon as possible.

Regards.



Support Portfolio Website

ziofonta

ziofonta Purchased

when I left a bad review because you did not mention about not supporting distortion effect addon for revolution slider, you said it was mentioned in the theme description page. Well so i searched the Google cache and this is the result about the page at the date of 22 november

https://webcache.googleusercontent.com/search?q=cache:6ooApjcAhkIJ:https://themeforest.net/item/briny-scuba-diving-water-sports-wordpress-theme/24202260+&cd=1&hl=it&ct=clnk&gl=it

as you can see, there is no mention about not supporting the distortion effect, that is one of the main features we decided to purchase the theme. Bad thing you tried to cheat a second time changing the descritpion today ad telling that it was mentioned. Also you asked Themeforest to remove the negative review and I cannot reply to it anymore. Sorry but you are giving proof of not being professional.

Hello,

We are much concerned about your negative experience. The information about Slider Revolution Distortion Effect AddOn was available before your purchase in the theme online documentation, section “Plugins installation”: http://briny.ancorathemes.com/doc/#installation_plugins_installation After your complaint, in order to avoid any kind of misunderstanding like this, we have added this information to the item preview page too.

To make the slider work as on the demo, all you need is to buy Slider Revolution license. All the addons are available only if you activate the plugin on your website. If you have any further questions on addon activation, please get in touch with the Support team at https://themerex.net/support. We will be glad to assist you.

Regards



Support Portfolio Website

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