14 comments found.
i am facing issue ticket is 3356460
Hi, please check your support ticket. Thanks.
After starting to configure the theme, in the browser it looks correct, but in the mobile version it looks excessively bad, I have created the ticket with the wordpress category but the theme is HTML, I am waiting for help, I can not create the ticket on your platform because the product is not listed, I understand that the problem is css, I’m waiting
Hi, please send us a support ticket. Our team will help you. Thanks.
As I have already indicated, it is your platform that does not allow me to create a ticket with this product because the product does not exist, I cannot select it
Hi, You need to select “any item” tab and send the ticket.
hello is this project still being supported?
Yes.
I’m just repeating the question I wrote to support by email – just haven’t received a response yet. Is the contact form set so that I can just insert the email address in the java? 2nd, the contact form in http is not the same as the WP – when someone hasn’t completed filling out the form, a box appears below the form but can not be read, which also messes up the alignment. Can or will that be fixed? Please let me know soon, thanks. I sent example pictures to support by email.
Hi, Please send us a support ticket. We will help you.
Hello, I observed that you do not provide adequate support to what buyers have paid for, it takes you time, and most time, you do not reply, I am experiencing what my friend did experience from you. You will advise people to register in your personal support site, and when do that, you hardly provide the support
Hi, Please give your ticket ID. We will check the issue.
PRIVATE TICKET #1201162
Support Team
The template has support, and if you do not provide support, refund the payment without delay, else, I will open ticket to support from this marketplace
Hi, nice theme… how can I autostart the principal slider? thanks
Hi, Please send us a support ticket, we will give you direction.
I tried to find the template on your suppose page, but I could not. looking for the line to edit to reduce the padding on the top header and main header. where can I find the css code?
Hi, Please send details via this link https://templatepath.ticksy.com/ We will give you direction.
I have tried to submit, but this template Bristol, is not in the list, and so its giving wrong envato code error.
I want to locate where the CSS for the inner page header where the title SERVICES is, http://preview.themeforest.net/item/bristol-security-services-html-template/full_screen_preview/19299491?_ga=1.99158491.490744639.1445642068Hi, Please select “Other” category and send us the ticket.
Bristol – Security Services HTML Template This is the theme that I had ordered. When I try to upload it into wordpress is says : Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed. What do I need to do next to make it work
Hi, Its not WordPress theme. You need WordPress theme for working with WP.
Congratulations! Good Luck With Sale 
Good, work, how do we know/get the other remaining HTML when they become available? like the dashboard
Please explain.
Sorry, not for this template
Congratulations! Nice work, GLWS
Thanks
GLWS!
Thanks
Congratulations! Nice Work, Good Luck With Sale 
Thanks
Congratulations!
Amazing Work, Good Luck With Sale
Thanks
