18 comments found.
I followed the instructions and imported and activiated my template. Imported the demo template and now when I go to live view it is just a blanik white page.
Thanks for the message!
Please submit a support ticket through our support system and provide your site admin access so our team can investigate this further.
You can submit your support ticket here: https://support.hibootstrap.com/
Best regards
Hi Support Team, I want a refund on my purchase. I thought the theme would be good, and we can customize it according to our needs. But unfortunately, I can’t even change button colors. The global color makes it so much worse to change.
Apologies for any inconvenience you’re experiencing.
Please submit a support ticket through our support system and include a screenshot of the issue you’re facing. Our team will be happy to assist you.
You can submit your support ticket here: https://support.hibootstrap.com/
Best regards
Hi! Can you tell me if your theme is compatible with Tutor LMS plugin? Thank you in advance for your reply.
Thank you for your interest!
Tutor LMS is not included with the theme.
If you have any further questions, feel free to reach out.
Best regards
Hello, thank you for your reply. I understand that the plugin is not included with the theme. But in ordrer to purchase your theme I need to know if the plugin is compatible with your them or not. Thank you in advance.
Thanks!
Tutor LMS is designed to work with any WordPress theme, so it should function seamlessly with Brito. If you encounter any issues after purchasing Brito, please don’t hesitate to reach out through our ticketing system. Our support team will be happy to assist you.
Here is the support system link: https://support.hibootstrap.com/.
Best Regards
Good day, We have already finished the site contruction al http://servinco.com.uy.www246.your-server.de/cooldir/ and we need to migrate to its final destination servinco.com.uy. Please indicate what is the best way to do it. Thank you very much for your help!
Thanks for the message!
You can use the All-in-One WP Migration plugin for the migration process. Additionally, please refer to this guide for transferring the license key: https://docs.hibootstrap.com/envydoc/theme-license-information/overview/how-to-transfer-remove-an-envytheme-item-license/.
If you have any further queries, feel free to reach out through our support system. Here is the support system link: https://support.hibootstrap.com/.
Best regards
please reset the key as its not working, my last server was crashed and i am doing a fresh install.
Thanks! Please submit a support ticket including your purchase key, so our team can assist you as expected. Here is the support system link: https://support.hibootstrap.com/.
Best Regards
I paid for support and need help but not sure how to get it. Admin@digerati-experts.com 480-215-2973
Thank you for reaching out! To ensure your query is addressed promptly, please submit a ticket through the HiBootstrap Support System, and our support team will assist you as soon as possible.
Here’s the link to our support system: https://support.hibootstrap.com
We look forward to assisting you!
Best regards
Hi are you able to help me apply this theme to my website?
Hi,
Thank you for reaching out!
To ensure you receive the best assistance possible, we kindly ask you to submit a support ticket through our dedicated support system. Our expert team will be more than happy to guide you through the process and provide any help you need.
Here is the link to our support system: https://support.hibootstrap.com/
Once your ticket is submitted, our team will get back to you promptly to assist you as expected.
If you encounter any issues while submitting your ticket, feel free to let us know, and we’ll assist you further.
Best regards
is there a way to link service items to a page instead career posts?
Thanks! Please submit a support ticket so our team can assist you as expected. Here is the support system link: https://support.hibootstrap.com/.
Best Regards
Not able to see any option to update Homeone,Home two and Home three pages to edit with elementor for the home page changes … checked all the links for options edit…from the pages > selected Home three> got 404 error in wp-admin
Thanks! Please submit a support ticket with WP admin access so our team can assist you as expected. Here is the support system link: https://support.hibootstrap.com/.
Best Regards
Hi,
The license code does not work in my theme, please could you generate a different code? 55940879-c3ca-4b6a-9902-66c95b99429a
Thanks! Please submit a support ticket so our team can assist you as expected. Here is the support system link: https://support.hibootstrap.com/.
Best Regards
Hello,
I haven’t heard back on this item. Why is this occurring?
Hello,
We purchased the theme and installed it, we are receiving the following message from a third party after we installed the theme, imported the data.
Hello!
This is Yana, a license control specialist of TypeType Foundry.
We noticed that your site rtgnow.com is using the commercial font TT Firs Neue. As the developers and owners of the font, we monitor the legitimate use of our typefaces on websites around the world.
Unfortunately, we were unable to find your project in the licensee database. If an error has occurred, please confirm the fact that you purchased the font license by sending a proof of purchase in your reply email.
If, for any reason, you do not have the current TypeType license, please reply to this email and we can resolve the issue.
You can also contact me on WhatsApp +7 771 273 35 66.
Thank you for choosing our font!
With best regards,
Yana Petrova, License control specialist TypeType Foundry https://typetype.org https://www.linkedin.com/in/yana-petrova-4a7896234/What is the response we should be giving to them? Do you know what they are referencing?
Great Work, Congratulations GLWS 
Hi, I am getting an error as follows.
Unpacking…
Installing theme…
Package could not be installed. The theme is missing the style.css style file.
Theme could not be installed.
Thanks for the message! Please extract the downloaded file and try to install brito.zip to get it resolved. Follow the item doc to get the details process.
Here is the doc link https://docs.hibootstrap.com/envydoc/brito-theme-documentation/installation/
If you have any other queries, consider submitting a ticket using the HiBootstrap Support System so our support team can process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
demo contents are download but pages are missing. Please advise how can i import the complete demo contents?
Thanks for the message! Please follow the item doc to get the details to make the theme like our live demo.
Here is the doc link https://docs.hibootstrap.com/envydoc/brito-theme-documentation/installation/
If you have any other queries, consider submitting a ticket using the HiBootstrap Support System so our support team can process your ticket.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
I have an open ticket #YVLZOIAC
Thanks for your reply! We have responded to your support ticket. Please check your ticket for our reply.
HiBootstrap Support System: https://support.hibootstrap.com/
Best Regards
Excellent job! Best of luck with sales!
Congratulations GLWS
Nice Work, Congratulations GLWS
