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Hi, when I try to upgrade the PHP release to the 8.1 from the 7.4 in mi Wordpress, the page is not working. Do you think that I have to change something in the theme? Is it not working with this PHP version? Thanks in advance.
can you write an email to email@example.com so we can check it out? Thanks.
is this theme compatible with wordpress 5.8.xx?
yes, the theme is compatible with the latest WordPress version.
Posts made in the newest update of Wordpress are not showing up after updating to Brixton v 5.6. Already sent an email for the update, but haven’t received anything after 24 hours.
I answered in the ticket. Thank you.
Theme doesn’t work, when you save copyright info in the child theme (theme options) it simply reverts back to the original. REALLY AWFUL this is a serious BUG. (bought in envato elements)
when did you download it? Theme was updated not long ago to fix this issue and would not be accepted in Envato Elements if it had this issue (theme was checked by reviewer).
You can write to firstname.lastname@example.org and we can check your issue and which version of the theme you actually have.
I am experiencing the problem, that I can’t update the footer in Brixton anymore.
This is just a problem within the Theme Options > Footer Options. I can change the footer text, but when I click “Save Changes”, they are just not saved. The text is not updated and stays the same.
I’ve tried with Safari and Firefox, but both browsers aren’t able to save the changes.
did you download and update the theme with the latest version from Themeforest?
my Wordpress Backend says I am running version 5.4 of Brixton.
It’s interesting: In my Theme Forest Account, I got the “notify me via email” option activated, but I didn’t receive one.
When I download Brixton on Theme Forest, the documentation file says it’s version 4.0? That can’t be right.
yes, that is a mistake in documentation. Latest version of the theme is 5.6 – the one on Themeforest.
I have this theme installed on my site, but it says version 5.0. Is 4.0 the latest version?
for support please write directly to email@example.com
Suddenly my theme options are not working, means I can’t save and everything is upto date. Any reason?
please write to firstname.lastname@example.org to get an updated version. Thanks.
I sent reminder many times, your support asked me all info, but do not reply back from past 4 days. What happened?
I just sent you the latest version in the support ticket. Thanks.
I have not received any latest version on my email. Can you forward again please.
I am pretty sure it was sent. Can you let me know your ticket number ID?
It seems that something is not working properly after upgrading to WordPress 5.6 when you try to save changes in the Theme Options menu. Changes are not saved. Are you aware of this error? Can it be fixed in any way? Or are you preparing a new release or hotfix to resolve this bug?
this was fixed a while ago. Did you download the latest version from Themeforest and update the theme?
Yes, I downloaded latest version in August and it worked. But I upgraded WordPress to 5.6 last Tuesday and now it doesn’t work again…
yes I see that now. We already made an update but it’s not yet available on Themeforest. Please write directly to email@example.com to receive an update. Thank you.
Thank you! I’ve just done it!
Hello, I just updated my WP to the latest version along with running PHP 7.3 and I now get the following error when accessing my site:
Parse error: syntax error, unexpected ‘add_action’ (T_STRING) in /home/xxxxx/public_html/xxxxxx.com/core/assets/9a5019d1a2/includes/widgets/recent_post_widget.php on line 1
There has been a critical error on your website.
I tried lower version of php and still no go.
yes, there is an incompatibility with the latest WP 5.5 version. Update will be available soon, please write via support tab or directly to firstname.lastname@example.org so you can receive the update asap. Thanks.
Nice and modern template.
Support, however, very poor (premiumcoding.com/support/)
I tried to solve the problem with read more button.
I got answers after a few days.
There is no reply to the last message.
My ticket has been removed instead of help for me.
It was easier.
And I am now looking for help myself with an independent webmaster.
I apologize for the delay, ticket wasn’t removed it just became inactive after 3 days. I was trying to find a solution but wasn’t able to correct it. It’s a strange case as you are the only one with this specific problem and I am not sure if one of the extra plugins is causing it or is it something else. Thanks.
Hello, will this theme be updated with the new font-awesome relase that supports the TikTok icon? Thanks
currently not in plan, but maybe we can add it in the future update in autumn. Thanks.
Hi, some time ago I asked you about refund just after purchase and you redirected me to the Evanto, I sent them my request but they send me back to you as an Author, I sent you refund request thru Evanto panel but did not recived any answer ? When exactly should I expect refund ?
I approved it, but it takes a while for Envato/Themeforest to finalize it. Thanks.
Will I get it back to my credit card ,or as a “credit” on Themeforest for future purchases ?
I don’t know about that as its not in my hands. I suggest you read their article about refunds:
hello. I have a presale question. Can we remove instagram feed below the theme, translate the theme in french and import the demo ?
thanks in advance for your help
yes on all three questions. For Instagram, simply don’t add your account and, you can translate the theme with the Loco translate plugin: https://wordpress.org/plugins/loco-translate/
And you can import the demo content from theme admin panel.
I have purchased your theme but this is not this what I expected, can you refund me please ?
all refund requests need to be addressed at Envato so you need to contact their support. As they are the actual seller I can not issue refunds. Thanks.
Hi. We need custom taxonomies with templates edited by Elementor, or any other page builder. Is your theme easy to use for this? I partially do that with veve theme from artocreative.com, but as it’s free they do not offer custom work. Can I do a private request for custom work if I purchase your theme?
which custom taxonomies do you need? I think theme should be ready to use with elementor as it’s a simple blog theme in general and not a lot of functions are added.
And yes, you can hire us to do custom work.
Hello. How Can I translate Continue reading ? I try my language is not working.
you can translate the theme with the Loco translate plugin: https://wordpress.org/plugins/loco-translate/
yes, you can change all those settings in theme’s options.
ok thanks, what is the actual version of the theme ?
what do you mean? Theme is updated to work properly with the latest WordPress version.
Tell me the image size of the Background Image for the header?
are you trying to replicate one of our demos? Let me know which one you are checking and I can tell you the exact dimensions then. Thanks.
Yes, please let me know the dimensions of the boxed design
image size on this URL: http://brixton.premiumcoding.com/demo8/
the image background for the logo is 2000px X 500px
Hey. I need a new header logo for my site – www.visamlerpaaoplevelser.dk.
But I simply can’t figure out which size fits and which one of the fields in the Logo setting – that’s what controls the field. Logo top margin?
please write via support tab for support. Thank you.
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