Reviews for BuddyApp - Mobile First Community WordPress theme

Reviews for BuddyApp - Mobile First Community WordPress theme

Cart 2,700 sales
Well Documented

96 Reviews

for Documentation Quality

Don't buy this doesnt work well dont waste money.

Author response

Hi, what issues have you encountered? Please first contact our support if you stumble upon problems or have any questions. Let me know

for Customer Support

The theme apparently looks good but what you drive in the mistake is the goodlooking of the header on mobile, but there are several issues: 1. a kind of mess in the comment lines of a post and not an ordered sequence of linear comments, 2. big white areas between the name of the page and the contents, 3. no buttom to create or join group for a user in the front end; 4. If the admin send an invitation to a group it does not appear in the notifications and, 5. ABOVE ALL, support does not work. They do not answer until, after days, they answer that you have sent too many email and to send only one. Then you send a single email with summary and they not answer at all.
It's impossible to work with this kind of support.
Selecting this theme has revealed to be a big a waste of time, and nowadays nothing is worse than wasting time trying to persuade to work unaffordable people.
Now, very frustrating, I have started to look for another theme...

Author response

Hello, I am really sorry to hear that you are not satisfied with our team. We haven't seen such problems on our demos but if you need a refund please ask our support team to guide you. Also our support is very responsive, make sure you open your tickets here: https://my.seventhqueen.com

for Code Quality

there havent been any new layouts since the first release. the dashboard hasent improved nor the ui. the name app part is deceiving, i bought kleo license and its also wack.. yall really need to do some serious work on its functionality. the chat isent a chat.. the notifications have errors, atleast make a chat with a popup or something

Author response

Hi, our theme demo is exactly what you get. Were there some inconsistencies? A theme design is a theme design and that won't change

for Customizability

Thanks a lot for this theme! It's a 100% customizable and I think the best one for creating a Buddypress community, cheers

Author response

Thank you very much!! Our team is grateful.

for Flexibility

I registered this software on another URL some 3 months ago and deleted the same day as I didn't get on with the format.

Today I tried to ask for support but was told that my purchase code was already used. This means even though I am still entitled to support I cant get it. I am using the software on 1 domain which is within legal requirements. I tried to change domain but could not because I had used the purchase code.

Not happy that I cant get support.

Author response

HI, you probably had the license registered with another account. You can reply to my comment and help you move the license if you lost access to the old one. Let me know

for Feature Availability

I have been using BuddyApp for several years as my go-to for Community Building. It's not only one of the most beautiful implementations of the BuddyPress toolkit I've ever seen, but one of the easiest and most feature-rich.

SeventhQueen's support is top-of-the-game. Their ticketing system and extensive knowledgebase make it easy to drill-down to precisely what you need. Their team is quick to respond, friendly and goes the extra mile to ensure BuddyApp fits your unique use cases.

Their code is tight, well-documented and easy to extend and comes packed with beautiful sample content to help you get up and running fast. It's the most frictionless platform I've ever used, coming with a set of plugins that already play nicely together, extending the functionality to include a full suite of communication and business tools. Anyone who has used WordPress will tell you that plugin compatibility is one of the things that causes the biggest headaches. This reduces that nightmare exponentially. These guys are as good at understanding the UX as they are the UI.

One of the most important reasons to consider BuddyApp first is the way SeventhQueen implemented its mobile-first responsive design. This is critical now that Google changed its algorithm to place mobile-first sites at the top of search results. That impacts your ROI. BuddyApp is one of the truly device-agnostic themes, with the mobile-first design not being at the expense of other interfaces. It's gorgeous on desktops, tablets, smartphones and other portable devices, and gives you a way to preview how what you are creating will look in each of those spaces in real-time.

This theme is worth far more than you pay for it. SeventhQueen is like having a trusted, expert addition to your design team. There's a reason their apps are the highest-rated and most trusted on the market. They've earned it and are just that good.

Author response

Thank you very much for you confidence and such great rating!!!

for Design Quality

This theme is amazing. I've bounced around looking for a good starting point to creating a functional, attractive and useful extranet/intranet portal for our company in which we can nest many utilities and tools.

This is not only a VERY goodlooking theme but it has a very functional layout that allows for you to get a lot done in one space and feel like you're not couped up. A++

Author response

Big THANKS from all our team!!! We love happy people.

for Customer Support

The issue does not work well with Elementor and the support has passed 7 days and they have not resolved the conflict.

Author response

Hello, our team is on your ticket and checking any plugins or other causes making Elementor not to work. Will update you in your open ticket. Thanks

for Customer Support

Brilliant theme for our extranet / community site, looks great on all devices, user friendly. The support team have fixed any issues we had and been really helping offering advice on any customization's we needed.

Author response

Thank you very much!! We are so glad to hear that :D

for Design Quality

Great theme with unique layout and features.
Recommended for every community based project.

Author response

Thank you very much. We totally appreciate your time and review

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