36 comments found.
Hey, I want to submit a ticket in your support forum, but Builderry theme is not in the list of support. So, then my question over here. When do you plan to update this theme according to the new jQuery update? Now, your theme breaks. I’m already wating for 2 months now on an update.
Please check it carefully. We have this category: https://prnt.sc/10h4r4n
Bonjour, J’ai acheté votre magnifique thème. Je l’ai installé sur wordpress, comment faire pour avoir et installer votre démo de thème Home 2 ? Merci d’avance. Bonne journée. Bien cordialement,
Hi! You need to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
The comment form is only for the presale questions.
Will you continue to update this theme or will you discontinue the support?
Hi! All our theme have life time support. If you some help you required to submit a ticket here: https://webgeniuslab.ticksy.com/
Sorry, the Header Builder is not working. I can not click and change the buttons.
And if i change the slug of (portfolio) a can not open the page. I get a 404 error.
You need to submit a ticket to our support forum regarding this question: https://webgeniuslab.ticksy.com/
Hello! There is no recent template update. Is it already abandoned? I need to update Backery and Slider. Thank you!
Hi, we will update it in the next few days.
How do you simply update the theme? Do I just re-download and install again? Is there no automatic update tool via Wordpress? Thank you
Nevermind, figured it out.
Okay, have a nice day!
For some reason the WP-page builder elements have disappeared from the front end of the site. We’ve done nothing on our end to cause this as the site has been sitting dormant for months now. We’ve updated all plugins but this didn’t do anything.
Everything is set up correctly in WP Pagebuilder, but it has suddenly stopped appearing on the site. We imported the demo and everything was working correctly, but suddenly the elements placed in wp page builder are not showing on the website.
To get some help you need to submit a ticket to our support forum.
Update Required writes a plugin Builderry Core and does not install . what to do??
вы живы ?? где вы
Hi, Could you please try to update the theme to the latest version. It was updated today.
Installed version:
1.1.6Minimum required version:
1.1.6Available version:
Installed But Not Activated, Requires Update
does not install the plugin Builderry Core what is the problem?
SOrry wrong post
Can you share how you made the FAQ in boxes seperating the question from answer on page 2 the homepage please? I am new to WP and trying to learn. Will really appreciate it, thanks!
Hi, you can ask this question to our support team: https://webgeniuslab.ticksy.com/
I just tried and I need purchase code to ask. Can you pass it on and then get back to me? Thanks
Unfortunately, you should have own.
Does this theme come with the Visual Composer or WPBakery builder?
WPBakery bundled with this theme.
Hi, anyone are having problems with radio buttons on the forms? I coundn’t find any forum from this theme with this answer. Thanks
Hi, this issue was fixed at the last theme update! Please try to update the theme and clear the cache.
Great, thank you so much. By the way, this theme is incredible.
Just one thing, in Firefox it’s ok but in Chrome doesn’t working, just to inform.
Hi, good job I have a question about. Can I remove the outer frame on the active page name in the menu? thank you in advance for your response
Hi, thank you for interest in our product! If you really required to remove it, we will glad to help you.
I have to be in a temporary domain design web content move to another domain when done is the license still valid?
Of course, you able to deactivate the license and move to another domain.
Just bought and installed this theme. It seems, it has the compatible troubles with WPBakery Page Builder plugin. This is https://ibb.co/Sn3WLy6 what you see in backend editor and this https://ibb.co/1bHmYbR is what you see in frontend editor. As you cans see, there is no WPBakery Page Builder’s drug and drop elements. Demo imported successfully.. Any solution?
My server’s system requirements is ok: PHP version 7.2 php_value max_execution_time 12 php_value memory_limit 256M php_value post_max_size 64M php_value_upload_max_filesize 128M php_value max_input_time 60 php_value max_input_vars 3000
Hi, please submit a ticket at our support forum: https://webgeniuslab.ticksy.com/
Did it.
Thanks, resolved.
Hello.
PRESALE QUESTION: Are you sure, your theme is WPML compatible? If yes, why I don’t see any info about it, in ‘Compatible With’ area?
And what about the WordPress 5.x.x.?
Hi, thank you interesting in our product! Of course, we are sure that our theme WPML is compatible. WordPress 5.x.x supported.
Updated description: https://prnt.sc/pj9l8o
Please how do it remove the hover effect on the main navigation
Think I have turned it off
Perfect 
I see a short-code wpgmza-1 and I guess this is map short-code. but map was not included in the list of plugins. can you please explain this
The map is a very individual piece. The plugin which we use for google map requires a google key for authorization. Some people thinking that we should provide this key but it isn’t true. If you want you can use it too: https://wordpress.org/plugins/wp-google-maps/
Hi is there a chance for PSD file?
Hi, could you please contact us via support form: https://themeforest.net/item/builderry-construction-and-building-wordpress-theme/23052697/support
is theme available in HTML template
Unfortunately, HTML version is not available.
