Web Themes & Templates

Discussion on BuildPro - Business, Building & Construction WordPress Theme

Discussion on BuildPro - Business, Building & Construction WordPress Theme

3.80 (10 ratings) 3.80 stars
Cart 455 sales
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199 comments found.

When I update to latest version of wordpress the website does not load

No problems, Thanks

Updated plugins but still same issue – do you have an update of the theme?

Hi,

We’ll check and support for you, please contact us: https://themeforest.net/user/oceanthemes#contact

Thank you

Hello,

I’ve recently purchased the BuildPro Theme. I have properly installed the theme to my newroccontracting.com domain and all the suggested plugins. The reason why I am contacting you is because when I try to customize the theme from wordpress it stays in loading phase all the time. If I try to opern the page from outside wordpress, it loads correctly.

Can you please support me with this issue?

Hi,

We’ll provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

For some reason I can not find option in the theme to change font size and theme colors. I have child theme activated, any suggestions?

Hi,

1, To change font size and font family, please use this plugin: https://wordpress.org/plugins/easy-google-fonts/

2, Change color for all sites in Appearance -> Customize -> Miscellaneous: http://prntscr.com/xl02ri

Thank you

Thank you so much!

You are welcome, Thanks

Vrsfoto

Vrsfoto Purchased

Hi, I have this problem: how can I get the images of the articles in preview even here?

http://edilnica.it/article.png https://new.edilnica.it/news/

Many Thanks

Hi,

We’ll provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi,

I’m using the Build Pro Theme and when I try to upload the Demo Content, everything looks similar like you live preview, except the services category. It shows blank, no photo gallery is showing.

Can you please check?

Thanks!

Hi,

We’ll provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

https://stewartreno.com

seems the font end of my website has issue loading on Safari sometime (not ever time but A lots times it doesn’t). Any help with that?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hey haven’t heard back from support in a bit regarding the 2 issues;

1. The process section on the home page is showing all of the text on the first one and doesn’t click

2. The testimonial section on the home page is showing all of them on top of each other instead of in the carasouel.

Hi,

Please test demo site, we have use BuildPro version 1.1.0 and WordPress Version 5.7 and WPbakery Page Builder Version 6.6.0: http://test.oceanthemes.net/

Try test BuildPro version 1.1.0 on another demo on your hosting.

Thank you

I cant see the process or testimonial section though on your demo to see if it works.

Hi,

Please check this homepage: http://test.oceanthemes.net/home-3/

Thank you

Hi, When I try to edit the theme, it just stays in loading mode with the circle spinning and spinning.

Hi,

Please disable the preloader for your website. We’ll fix these problems and update the BuildPro theme as soon as possible. Try to update on Tuesday next week.

Thank you

Thank you, that helped!

Will this theme be update for Wordpress 5.7 ?

We’ll update the theme compatible with WordPress 5.7 on Tuesday next week. Thank you!

Great, thank you.

Hi, How can I get the latest VCBakery composer?

Hi,

Please contact with us to get plugin file: https://themeforest.net/user/oceanthemes#contact

Thank you

hi I am currently using your theme, i just installed it and portfolio page is not displaying also portfolios.

Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/

Thanks.

​Hi guys, I would like to change the informations in the Header on top – Location, Telefon etc… where can I find it in the backend?! I’m desperately searching. Thanks in advance!

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

eskiba

eskiba Purchased

How am I able to conveniently add the services pages onto the navigation? here is the purchase code 28f5d6dd-1bc3-4e53-9cbb-f7283afc2c7c

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Vrsfoto

Vrsfoto Purchased

Good morning, I can’t change the logo, can you help me please?

User: admin: Password: admin001

www.ntesrl.it

Hi,

Please note: don’t publish your account information here.

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Vrsfoto

Vrsfoto Purchased

Buongiorno, ho un problema, non riesco ad aggiornare a WordPress 5.4 perchè il templates non funziona più, come posso fare?

Per cortesia rispondi a info@mywebsolutions.it

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

There is a lot of Problems with this. I am on WP 5.7

I cannot change the logo, I cannot edit the pages w/ wpbakery it just keeps on loading infinitely. Nor can I edit any pictures or link my Facebook page. please advise.

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

Hi there… After the update hamburger Menu icon is missing on tablet and mobile view. Can you you please suggest what to do. Thanks

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

We have using you theme BuildPro on https://www.elenalukaengineering.com We want to update the theme to v1.1.2. For this we also need to update the premium plugins:

- WPBakery Page Builder to v6.6.0 - Slider Revolution to v6.4.11

But we cannot find the plugins. They are not included in the download section.

Please tell us, where can we find the plugins?

Hello,

I downloaded the “Installable WordPress File Only,” but when I try to upload as a plugin to my WordPress site, it says that the plugin installation has failed. What am I doing wrong?

Hi,

We’ll check and provide a solution for you.

Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/

Support time 9 am – 18 pm and Monday to Friday GMT+7

Thank you

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