652 comments found.
Hi
Lovely theme but it has serious issues – https://gtmetrix.com/reports/burst.qodeinteractive.com/CBmCpllX/
Will you consider switching from the awful WP Bakery to Elementor so it helps the page speed and other issues?
Thanks
Also on mobile screens the pages are all off-screen (as in wobble left to right due to margin issues)
See – https://imgur.io/7P4eCEI?r
Notice the white space to the right?
Can you please make plugin updates? Thanks!
Hello,
The theme and plugins will be updated, however, at the moment we don’t have an ETA when the update will come out.
You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Mikado Portfolio part of
Qode Interactive
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how to add header to burt intro page ?
Hello,
Try setting page template to “Full Width” (please see screenshot). The Landing Page template which is used on Intro page doesn’t include header or footer.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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we created another pages on full width and default template. no header and no .footer
Hi,
We couldn’t reproduce this on our end (please see screenshot 1 and screenshot 2).
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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hi, I’m interested in buying the burst theme. but it has not been updated since 2022. Are you planning to release elementor version of this? If not, when could we expect any update on this theme? thanks
Hello,
The theme is supported and it will be updated in the future, however, at the moment we don’t have an ETA when the update will come out. Also, we cannot guarantee that Elementor demo will be added.
We should add that the current version of the theme is compatible with the latest version of WordPress.
Support
Mikado Portfolio part of
Qode Interactive
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when will you be updating the theme to include the new twitter logo that has become X ? thank you
Hi there,
The theme will be updated as soon as possible and you will for sure be notified once it is out. When it comes to the twitter logo you can always upload an image and link it to your twitter as an workaround.
Thank you for your patience.
Support
Mikado Portfolio part of
Qode Interactive
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Correct code for sticky menu for mobile devices
I want menu to be sticky for mobile version, to be visible all the time on scroll just like in the desktop version. I got some code from earlier but this code is not good enough:
(I opened a ticked at helpcenter.qodeinteractive.com # 220650 and I provided a code, 2 screenshots and link to my site).
... as you can see in provided image (sticky-1 with code.png) with the code the content is still in the same place behind menu and menu obscures the title but the content should be below menu like in the another image (sticky-2 Default.png).
Can you do that, for menu to remain always visible, but for the content to be below the menu and not behind the menu when the page is opened.
Thank you.
Hi there,
Thanks for writing in! We do see that your request has been responded so please continue the conversation with our support team as they can help you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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just updated to the latest version of the theme and things arent going well. Plus I’m getting this error alert from wordpress… An error of type E_COMPILE_ERROR was caused in line 3 of the file /home/cccccccccc/burst/functions.php. Error message: require_once(): Failed opening required ’/home/ccccccc/burst/theme-includes.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’)
Hi there,
Please check if you have updated the latest version of the theme and its plugins. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.
We hope this helped and if you need nay further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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Hello with this theme is possible to have an effect during page scrolling as fullpage (https://alvarotrigo.com/fullPage) ? thank you
Hi there,
Thanks for writing in! You can check our theme demo and we do have Fullscreen home https://burst.qodeinteractive.com/burst/fullscreen-home/ however we could not open your page example as it leads to 404 page.
We hope this helped and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hi mobile menu not working? My support has expired 
Hi,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Support
Mikado Portfolio part of
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Already opened up a support ticket over the weekend regarding slider issues, not loading up in Mobile Devices. Working fine only in Laptop. Can someone please reply the suppot ticket. All information were provided.
Hi there,
We do see that your request is responded so please for any further assistance continue the conversation with our support team.
Thank you for your patiance.
Support
Mikado Portfolio part of
Qode Interactive
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This theme is great – but I’m having problems with the portfolio page. No matter how many portfolio pieces I have, only 13 show up on the portfolio page. Anyone know a solution?
Hi there,
Thanks for writing in and for your kind words! PLease check your portfolio List options if the number of Portfolios Per Page is set and enter the number of portfolios to display per page. Enter -1 to display all portfolios.
We hope this helped and if you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Mikado Portfolio part of
Qode Interactive
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Hello,
The landing page is also available for import (please see screenshot).
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hi we are thinking of using this theme for a site. I see it was first released in 2015. I just need to check that it will be supported and updated in the future, preferably for at least the next 5 years.
Hello,
Thank you for taking interest in our theme!
We are constantly working on updating all our themes and you can check theme’s changelog here.
By purchasing the Regular License you will be able to use our theme for an unlimited period of time, you’ll be able to update your theme every time we release a new theme version, and you’ll also have the option to get all the latest versions of the plugins that come bundled with our theme.
Feel free to reach us if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hi Thats not really answered my question. Do you have any plans top stop updating the theme in the next few years?
Many thanks Darren
Hi,
We plan on updating the theme in the future. Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there,
I love your theme. Almost everything works well, but we cannot remove/change the logo on the top of the header. The widgets ar every complecated.
Please help us to do it. We removed in widgets but it still there. This is so weird.
One more thing, can we use two demos as simply pages on one website?
Thanks in advance.
Lookign forward to hearing from you soon.
Hi there,
Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Mikado Portfolio part of
Qode Interactive
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Im thinking of using this theme for a recruit agency , as i like the feel and contrast, and the 4 pages we already have are all basic , do you think it would be fine to use this theme for my application ?
Hello,
Thank you for taking interest in our theme!
Once you import our demo content you will get all the pages and settings which you can adjust to your needs.
We usually recommend installing the theme and importing the demo on a clean installation. You can for sure import it over your existing content, however then we would recommend you to always make a backup of your existing content as it might happen that your content will get overwritten sometimes. Also as our demo content is made with a page builder we cannot guarantee that your previous content is made with the same builder, so you will probably have to adjust your existing content to suit our theme’s demo content.
For a more detailed overview of theme’s options please check the documentation in this link and do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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How can I change mobile menu breakpoint?
Hello,
Such an option, unfortunately, does not exist within the theme. For more detailed overview of theme’s options please check the documentation in this link.
Support
Mikado Portfolio part of
Qode Interactive
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Hi thanks for your answer. Which file do I need to edit to change breakpoints for mobile menu?
Hello,
We would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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Please do not point me to your support system just answer the question please. I imported demo content – You seem to have hardcoded images to your website – for example div.vertical_area_background is coded to an image on your site – and I can’t overwrite it with custom CSS in the child – why are you hardcoding images?
Hi,
We are not sure which demo you’ve imported and which section are you referring to, so unfortunately we don’t have enough information in order to help you. Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you for understanding.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, we have updated the theme to the latest version 3.5. Is there anyway to update WP Bakery to 6.9.0 along with this theme update?
Hi there,
If you wish to install the new version of plugin manually, you can submit a ticket at our Help Centre, or please contact us through this email, and include your purchase code in the email and our agents will send you the latest version.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, i have a licence, in the dashboard where can i register the theme? is there an option to update the theme with one click? Best Regards!
Hi there,
To update the theme, follow the instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins. Burst does not have registration available but the regular license is valid and you can have one purchase for one domain.
We hope this helped!
Support
Mikado Portfolio part of
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Hello there! I love burst theme and I’m about to buy it for a project, I have just a question: for this year there is upgrades planned to improve compatibility with new versions of wordpress and/or to introduce new features and tweaks? Thanks
Hi there,
Thank you for taking interest for our theme! 
Support
Mikado Portfolio part of
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