ait

ait supports this item

Supported

2077 comments found.

will there be 4.8 support soon???

Hello, it’s our core business to keep themes and plugins compatible with the latest WordPress CMS version as well as some other plugins (WooCommerce, Slider Revolution, ...) Therefore, if there is a bug we’ll fix it as soon as possible. Thanks for understanding. Kind regards!

Hi there,

I can’t install the ait updater… the rest works fine. Error: Something went wrong with the plugin API.

known issue?

Hello, please check out the latest plugin version v5.0.6. We didn’t encounter any issues with the updates. Thanks for understanding. Kind regards!

When a person registers to become a member, they get an email that said click on the link below to create password but the link only sends them to the wordpress admin menu login, is this correct?

Hello, thanks for asking. It’s a way how does WordPress working. After registration admin receive the email notification. Consequently after generating new password is sent via email to new user. He should be able to login. Further information regarding registration packages can be found in the documentation: https://www.ait-themes.club/doc/users-registration-packages-options/ Best regards! AIT

Hi ive just updated 2.21 to 2.7 version but its completely different, all items have gone, all custom theme CSS has gone. Is there a better process for me to update? Gone back to old version and its all ok but would like to update

Hello, thanks for your message. Could you please provide us the name of the theme? There is a big different between the theme called Business Finder and Business Finder+. BF+ uses our framework II with page builder, theme options, many pre-made custom post types and elements … If it is your case, please have a look at: https://www.ait-themes.club/knowledge-base/migration-from-old-directory-or-businessfinder-theme/ Best regards! AIT

Can I avoid searches on description? I only want to search on titles, keywords and categories.

I tried but nothing. Still looking on the description.

I want to search using the traditional search form, but I want to look for “look” and only find categories or places called “look”. Now if something in the description says “look” the business appears and that’s a tragedy.

Hello, thanks for getting back on this. Search Form searches for the keyword used in Item Custom post types as a Title, Description or in the content of the post. Thanks for understanding. Best regards! AIT

gigared

gigared Purchased

i need see the map . but the problem is error . I have the api google, but no is possible see the map

ait

ait Author

Hello, We’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base Or feel free to post technical question directly in our dedicated support ticket system. Please login into your account at https://system.ait-themes.club/support/. Our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time. If you the owner bought Ait Themes product on Themeforest you/him/her should to register it on our Club to get support. At first you need purchase code from Themeforest that must to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time.

Thanks for understanding. AIT

Hi,

Where can i check how does the adding new item look like? I’m talking about items location. Is it possible to add a point to a map? Thank You

ait

ait Author

Hello, thanks for getting back on this. Each point on the map is created by adding listing – item custom post type. Users can have ability to add Items, point can’t be added separately or in other way. Thanks! Best regards.

Hey that’s not what i’m asking for :P I mean can I move around the icon on google maps and choose point what ever i want to? Let’s say in middle of some ocean :) And save it? Listify has this option when adding item. Thank You :D

ait

ait Author

Hello, thanks for your reply. There are three options how to add the location of the item: manually by pointing on the map where should the pointer placed or by inserting the longitude and latitude or by inserting the real address, city (in administration of the theme -> items) Best regards!

Heya, just bought your theme and then found out the plugins weren’t included. Have purchased a subscription to get the plugins. can I get a refund on the purchase of the theme?

ait

ait Author

Hello, Many thanks for purchasing one of our products. If you have purchased the product by mistake some days/weeks ago (you were not aware of the fact that theme comes as a SINGLE product that doesn’t includes all plugins) you should follow these steps: http://goo.gl/6J8KSP Please do not forget to mention also the reason of your refund request. Kind regards, AIT

Hello,

I really like your theme but I still have some presales questions:

1. Does everyone receive an invoice or can everyone download his invoice from login area? 2. If there is an invoice system, is it possible to send automatically their invoice? 3. If their is an invoice that is generated as pdf: is it possible to add more fields to the invoice? 4. If their is an invoice: is the VAT / Tax shown seperatly on the invoice?

Thank you.

Regards Ralf

ait

ait Author

Hello Ralf, thanks for your compliments and for asking. Theme doesn’t use such a feature by default (no invoice system implemented). Thanks for understanding. Kind regards! AIT

DonEwan

DonEwan Purchased

I can’t find “26 translation” in package. Help please

ait

ait Author

Hello, theme comes as a single product. It doesn’t include an extension plugin AIT Languages that you can find at: https://www.ait-themes.club/multilingual-support/ If you have purchased the product by mistake some days/weeks ago (you were not aware of the fact that theme comes as a SINGLE product that doesn’t includes all plugins) you should follow these steps: http://goo.gl/6J8KSP Please do not forget to mention also the reason of your refund request. Kind regards, AIT

Is there a way to not have it link to a detail page and have each listing just go to their website on click?

ait

ait Author

Hello, thanks for asking. Yes, there is such an option – you/admin/user should fill in the section “WEB” the URL with fttp:// in a item detail page: https://www.ait-themes.club/doc/set-up-your-item-post-directory2/ Best regards! AIT

I purchased this theme through the AIT website. Great directory theme overall, lots of good features such as the Easy Admin, Event Pro and Special Offers.

However, 2 issues I’ve come across leaves more to be desired:

1) The front-end user experience for adding a their business listing or an event is too complicated. For example, when the user is setting up their business profile, they need to indicate if their social media profiles should open up in a new window or not. They have to click a “add” button for each social media profile (facebook, twitter, etc) indicate which icon to associate with each profile in addition to the URL. These should be global settings configured by the site administrator. It shouldn’t be up to each customer to indicate what icons to use.

2) Also for the front-end user, when setting up their business listing, they need to enter their address. However, there is no validation of the address. One user can enter just the street address, or just the zipcode, or even just the business name. The theme then uses that information to make a Google API call to grab the Long and Lat. This is a problem because there is no consistency in the database of business addresses. A good directory is only as good as the accuracy of its NAP (Name, Address, Phone) information.

Hopefully these issues will get fixed in an update soon. Otherwise, it’s a decent directory theme.

ait

ait Author

Hello, thanks a lot for your feedback. We’ll definitely consider them and make decision. Please kindly note we are currently working on a special project with the highest priority, thus new features will not be implemented within coming weeks/months. Thanks for understanding. Best! AIT

I just purchase this theme and found “leave a Reply” below my post. I want “Write an Review” box. How can i replace this box??

Check:- http://ductcleaningus.com/item/duct-cleaning-service-in-argo-alabama-usa/

ait

ait Author

Hi, please have a look at the following article as you might find it helpful: https://www.ait-themes.club/knowledge-base/how-to-change-fixed-words-in-theme/ If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base

Should your issue still persists, Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Thanks for understanding. Best regards! AIT

Hi, is it possible to have the HTML version of this template ? Thank you

ait

ait Author

Hello, we are sorry, all of our themes, plugins are WordPress based only. Thanks for understanding. Best! AIT

I purchase this Theme Bussiness Finder+ for Annual membership,(the theme seems amazing) I need some support as my geolocation is not working, I am unable to delete Item categories (Demo). Please help me. Secondly, I am worried as a lot of things work on plugins. is a lot of plugins will affect the speed and working off site? Please look into our site www.entrancezone.com/schools/

ait

ait Author

Hello,

Please, check your theme/plugin versions with the latest one: You can get an access to supported theme version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledge-base

Should your issue still persists, Ait-Themes team is ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Thanks for understanding. Kind regards! AIT

The Contact Owner option is also not working, please fix the bug.

ait

ait Author

Hello, thanks a lot for your feedback. Sometimes hosting service could be a reason (when provide email from WP webpage fails). Anyhow, we’ll definitely have a look and release a new update once we’ll find a bug. Thanks for your patience. Kind regards! AIT

Can be updated BusinessFinder 2.12 to BusinessFinder+ ?

ait

ait Author

Hello, yes, you can migrate from old Business Finder by following these instructions: https://www.ait-themes.club/doc/how-to-use-directory-migrations-plugin/ and/or https://www.ait-themes.club/knowledge-base/migration-from-old-directory-or-businessfinder-theme/ Kind regards! AIT

Hello,

This theme is amazing. Nice! I have a taxiweb. I need a page that must show automatical directly the items on area at distance with geo location at firt. The items must shows Phone number and shows only OPEN (or NOW WORKING) on the small info. And the phone numer must clickable at smartphones for directly calls. If it can show the distance at the info box. Example to my own site: https://taxiweb.eu/besteltaxi/

Thanks, Best Regards

That’s too regrettably. I see AitThemes has multiple themes. Is there a theme near what I need? Geo locate and list nearby at first?

ait

ait Author

Hi again yes, each of our 5 directory themes comes with geolocations and visitors have ability to set the distance in km or in miles, for detailed info please have a look at the documentation: https://www.ait-themes.club/doc/header-map-element/ and https://www.ait-themes.club/doc/search-form-element/ Best regards! AIT

Ok. Thanks. Your fast reply. I have read the link. But I cannot find my question. What i need is: A store list must sort by the distance in km. A small info that shows the details of store. And the phone numer must clickable at smartphones for directly calls. Which of the 5 themes do you recommend me?

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