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2200 comments found.

Hello AIT,

I cant believe that my ticket has been opened since last week, it has not been answered yet, and kept being in longer queue every day.

This is an absolutely terrible support.

Can you please answer my question below:

Becasue Current built-in Polyland does not allow for the same slugs, I want to install Polyland Pro on businessfinder theme.

I have spoken to Polyland Pro who advise me that I need to disable AIT Polyland first before I can install Polyland Pro.

Can you please advise how to disable AIT built-in Polyland SAVELY so that I can install Polyland Pro on the above theme without causing any issues.

Many thanks in advance.

Regards

Hi there,

thanks for your message. It looks like you have already get the answer at: https://system.ait-themes.club/support/topic/108575

An additional info: Please kindly note that Customer Support is provided Monday to Friday from 8am to 5pm Central European Time.

Have a nice day. AIT Team

One of the disadvantage of Business Finder and Event Guide is that there is no Structured Data Support for Google Search. Which mean the low level of SEO possibilities. When do you plan to improve it?

Hi there, thanks a lot for your feedback. I will forward it to our development team in order to consider it and make decision. Thanks for your understanding! Best regards! AIT

Hi there, thanks for asking. We are sorry, we have no RTL design implemented, we have no experiences. Thanks for understanding. Kind regards! AIT

Hi, I Just became a member. I have a few questions about the user registration form, is there a way to customize the form without coding? how do users choose a password since there is no password field ? I tested as a user but never received a email confirmation, so i didn’t have a password to login to the website. Do admin have to generate a password and send a email to new users manually? I’d try looking for answers from your support links but nothing was there to explain this process. Your tutorials on setting up registration form and contact form is very insufficient and confusing. Please explain in detail on this matter. thank you

Hi there,

thanks for your message. The password is generated by WordPress automatically. Regarding customization: We are sorry, we don’t offer any additional services related to websites of themes users except the following ones: https://www.ait-themes.club/services/ . In general, support covers mainly finding of solutions for problems and helps to users to find the way how to use any of our products. And if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. But we have created and keep working on adding knowledge base, please kindly have a look at: https://www.ait-themes.club/knowledgebase/

Should you issue still persists, our technicians can answer most efficiently even as quick as possible when you decide for priority question (obviously within a few working hours). Customer Support is provided during working days from 8am to 5pm Central European Time. If you have bought Ait Themes product on Themeforest you should register on our Club to get support. First of all the purchase code from Themeforest should to be validated in our system. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf

Thanks for understanding. Best! AIT

Hi,

I have this error “Error: Internal Server Error (500)” when I want to import “Thrive Intranet & Extranet Demo”.

localhost : win 10 / php 7.2 / mysql 5.7

how to fix this bug?

Thanks

Hi there,

Please, check your theme/plugin versions with the latest one: You can get an access to supported theme/plugin version by using AIT Updater plugin for free -> https://www.ait-themes.club/wordpress-plugins/ait-updater/ , the documentation you can find at https://www.ait-themes.club/documentation/#updater-plugin

If it doesn’t help, I’d like to kindly ask you to check our knowledge base and/or documentation https://www.ait-themes.club/documentation/ | https://www.ait-themes.club/knowledgebase

Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Thanks for understanding. Kind regards! AIT

Hi, I am also having a issue with your advance search plugin. The search button and the search form is not working. I am not getting Intuitive search with automatic suggestions of predefined search results. 2. Search based on keywords, categories & Google locations are returning with no search results or wrong results. Again very confusing to use. I have read through your instructional links and tutorials. I do like the UI of the theme but functionality and tutorials are lacking. Can someone please respond to my questions. Thank you.

Hi again,

thanks for getting back on this. Please contact our support team directly as posted underneath.

Thanks for understanding. Kind! AIT

I could add special fields such as blood group, birthday, citizenship number on the user registration screen.

Theme uses search form that searches for title, description and the content used in the items custom post types only: https://www.ait-themes.club/doc/set-up-your-item-post-directory2/ Once the number is set in the other sections of the item posts the search form/element will not display such a results by numbers, unfortunately.

Thirdly, Full demo admin is not available, but you can have any of our products (from www.ait-themes.CLUB) at no risk as we offer 10 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interesting to upgrade your subscription into Full Membership – no problem, you can do it within 30 days by paying the difference between the prices. In addition – all of our products – themes, plugins are kept always compatible with the latest versions of WordPress. Thanks for understanding. Hope it will help.

Kind regards! AIT

Thanks…

I need to know, prior to purchase, how easy would it be to disable most of the functions of this product. For my needs, I won’t need any of the video, header, maps, etc, and very little of the resource intensive functions that make it look nice.

What all functions can be completely disabled, and not even shown, as options, without compromising the core functions necessary to keep working? Do you have any images/screenshots, that show the entire admin area?

For my needs, I basically need the registration functions, for both business and customers, for businesses/customers to be able to automatically get registered, to prevent uploading of anything, and for all registered business to have several lines of information shown on a single page, if possible. I also need to be able to remove most of the information blanks that are presently there, and have some of my own added, instead.

Does this seem possible, with your product?

NOTE: I tried to send a request for information directly to an email, or support, area, but you have it locked behind the need for a purchase code. Bad choice there.

Hi there,

thanks for interesting in Business Finder+ theme:

Yeas, it is possible to disable mentioned above features in theme admin -> page builder. For detailed info please have a look at the documentation: https://www.ait-themes.club/documentation/

Secondly, Full demo admin is not available, but you can have any of our products (from www.ait-themes.CLUB) at no risk as we offer 10 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interesting to upgrade your subscription into Full Membership – no problem, you can do it within 30 days by paying the difference between the prices. In addition – all of our products – themes, plugins are kept always compatible with the latest versions of WordPress. Anyhow, there is an option to manage theme customization in order to hide the sections that you would like by following these instructions: https://www.ait-themes.club/knowledge-base/hide-parts-of-website-via-css/ Thirdly, regarding the registration procedure and the others, please have a look at the following instructions and articles as you might find them useful: After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/ or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ and setting the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/ Once users are registered you give them na access to create and manage Items custom post type: https://www.ait-themes.club/doc/items/ You can help to all of your users when you introduce a nicer design of the WP administration by using Easy Admin plugin: https://www.ait-themes.club/doc/how-to-enable-easy-admin-in-directory-type-theme/ you can create an user friendly admin’s feel of look and comfortable navigation, which helps especially to all non-wordpress users in order simplify their work in WordPress administration. Please have a look at documentation files also at: https://www.ait-themes.club/documentation/#easy-admin-plugin Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/ If you are interesting to learn a little bit more about how to run directory business, please have a look at the following articles: https://www.ait-themes.club/category/directory-features/ and https://www.ait-themes.club/how-to-use-packages-to-earn-you-from-directory-listings/ Last but not least – Claim listing plugin was designed to give users ability take control over their listing: http://www.ait-themes.club/wordpress-plugins/claim-listing/ Many useful information can be found also in the following article: https://www.ait-themes.club/step-by-step-tutorial-for-directory-listings-website/

Last but but not least – regarding communication with our clients we offer the following options: A common way we provide communication /in English/ to our audience can be performed by posted pre-sale questions via comments or private emails only on www.ait-themes.CLUB. To all of our subscribers we offer an access to our dedicated support forum where we are ready to help with any theme kind of issue during website building. Customer Support is provided Monday to Friday from 8am to 5pm Central European Time. The ticked system offer ajax search during writing the words throughout our video tutorials, knowledge base and documentation.

Therefore, feel free to post your idea or any request here or via private email. We’ll be glad to hear from you again. Thanks for understanding.

Best regards! AIT

Hi, How do users know when their subscription is running out? do they get sent an email?

Hi there, yes, there is such an option:

After creating registration form: https://www.ait-themes.club/doc/how-to-create-submit-listing-page/ or https://www.ait-themes.club/doc/how-to-create-registration-and-login-page-using-directory-type-theme/ and setting the user’s packages: https://www.ait-themes.club/doc/users-registration-packages-options/ Once users are registered you give them na access to create and manage Items custom post type: https://www.ait-themes.club/doc/items/ You can help to all of your users when you introduce a nicer design of the WP administration by using Easy Admin plugin: https://www.ait-themes.club/doc/how-to-enable-easy-admin-in-directory-type-theme/ you can create an user friendly admin’s feel of look and comfortable navigation, which helps especially to all non-wordpress users in order simplify their work in WordPress administration. Please have a look at documentation files also at: https://www.ait-themes.club/documentation/#easy-admin-plugin Should you be interesting to give your users the more ability in order to manage even the more custom post types, elements etc, please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/ If you are interesting to learn a little bit more about how to run directory business, please have a look at the following articles: https://www.ait-themes.club/category/directory-features/ and https://www.ait-themes.club/how-to-use-packages-to-earn-you-from-directory-listings/ Last but not least – Claim listing plugin was designed to give users ability take control over their listing: http://www.ait-themes.club/wordpress-plugins/claim-listing/ Many useful information can be found also in the following article: https://www.ait-themes.club/step-by-step-tutorial-for-directory-listings-website/

Best regards! AIT

I like the look of this theme. Can it be possible for me to have a business listing directory which lists businesses for sale in different cities/countries/areas?

I’d like to have Search Business Category, Search Location and Search by Price.

For example, Business 1 is $50,000 in New York, Business 2 is $75,000 in London etc and I can search by price, location or business type?

Hi there,

thansk for interesting in Business Finder+ theme. We are sorry, search by prices is not available by default, moreover we don’t offer any additional services related to websites of themes users except the following ones: https://www.ait-themes.club/services/ . In general, support covers mainly finding of solutions for problems and helps to users to find the way how to use any of our products. And if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. But we have created and keep working on adding knowledge base, please kindly have a look at: https://www.ait-themes.club/knowledgebase/ Secondly, i would advise you to contact an experienced wordpress developer/designer who will help you to create unique website, for example at some market place like “fiverr.com” Thanks for understanding.

Best regards! AIT

I noticed you recently answered a question about customizing. Is there a way to find out where the code is “located” – why use hard coded names like ‘owner’ and ‘items’. Very few people are owners. Priest or a Lawyer etc. I want lawyers and practice areas, not owners and items. I can code – just cant spend days looking and guessing. It this item able to be a directory for lawyers? BTW – purchased the other AIT product but hate the mobile version – that blob search bar and useless information that dominates the visible window. Like that’s what people want to first see. Nope! This looks like a bit better UX.

Hi there,

thanks for your message. Once you are intended to change the words, names, etc, please follow these instructions: https://www.ait-themes.club/knowledge-base/how-to-change-fixed-words-in-theme/

Many useful information can be found in our knowledge base: https://www.ait-themes.club/knowledgebase/

Should your issue still persists, please provide our Ait-Themes team with AIT SysInfo report: https://www.ait-themes.club/wordpress-plugins/ait-sysinfo/. Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Hope it will help. Best regards! AIT

Hello, I am ready to buy businessfinder, but once the purchase is done, are there any other hidden fees? such as the plugin for example.

Hi there,

thanks for asking and interesting in Business Finder+ theme. As mentioned on the page presentation: https://prntscr.com/gk7xui the following plugins are not included: https://prntscr.com/i841jk You can find them at: https://www.ait-themes.club/wordpress-plugins/

Best! AIT

Mandatory help. Unfortunately, I get no feedback from the developer. He does not answer. I bought it, but can not change the location. Even if I put another location on the map (Google API key is in there). Remains the old attitude. Before that went there. Comes when importing the sample data.

http://www.coolhot.de

Hi there,

please provide us of URL of the ticket posted in our system, it will help us to manage your issue in the most efficient way.

Thanks for your understanding. Kind regards! AIT

Hi there, i have just notice that colleague of our team has already answered, hope he has helped with your issue. Best! AIT

Hi, after I installed the theme I tried to activate it. WP showed me a warning that says “due to the multi-lingual support in the theme, it is recommended that max_input_vars in PHP option in php.ini config files is at least 3000” and it also shows mine is currently 1000. Can you tell me how to fix this? Thanks!

Hi there, thanks for purchasing one of our products. you should contact directly your hosting provider and check out the hosting parameters according the following instructions: https://www.ait-themes.club/doc/hosting-requirements/

Should your issue still persists our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.

Thanks for understanding.

Best! AIT

Hi some prepurchase questions 1.In this theme where can other users be given chance to add more data (in some particular fields ) besides the listing creator/owner . Like for the same listing one user will be the creator and others be contributors . For eg : if my website is for product reviews . one person creates a listing of one product and add details and also his review .(review being one field). i want to give other users also chance to review the same product (not as a comment ) when they select the already listed product they should be able to add content to review field and in the listing page these reviews by different persons should come in order ,all the other details being intact . is it achievable ? thankyou

ait

ait Author

Hi there, thank you for interesting in Business Finder+ theme. The following options are available only:

Regarding adding reviews: Item custom post types can be extended with Item Reviews plugin: https://www.ait-themes.club/wordpress-plugins/item-reviews/ . The documentation is available at: https://www.ait-themes.club/documentation/#item-reviews-plugin

Regarding how to manage users permissions: please consider Permission Manager plugin: https://www.ait-themes.club/wordpress-plugins/ait-permissions-manager/ If you are interesting to learn a little bit more about how to run directory business, please have a look at the following articles: https://www.ait-themes.club/category/directory-features/ and https://www.ait-themes.club/how-to-use-packages-to-earn-you-from-directory-listings/

Hope it will help! Best regards, AIT.

Hi, this is Business Finder or Business Finder+? What is include in package? (plugin, etc…)

ait

ait Author

Hello, thanks for asking. We have only Business Finder+ theme available on the market that comes supported by our team. The following plugins are included: - https://www.ait-themes.club/wordpress-plugins/ait-shortcodes/ - https://www.ait-themes.club/wordpress-plugins/ait-elements-toolkit/ Best regards! AIT

Hi, how many subcategories can be created?

-Cat

—SubCat

—-SubSubCat

--SubSubSubCat

—etc ….

Hi, Does this theme allow for listings to be approved before publishing?

ait

ait Author

Hi there,

thanks for asking. Yes, it is possible, for detailed info please have a look at the instructions how to set up user packages: https://www.ait-themes.club/doc/users-registration-packages-options/

Best! AIT

After testing the theme I see that the search only works for Items (Item Category and Item Location). So, if I want the search to work without making a messy user experience I have to build all my content as an item. I cannot use the blog since posts will not be in the search results.

I think this is a serious challenge for a listing/directory theme. if the search is not working correctly or is restricted by the design then the directory will never work.

Maybe the extra plugins are made to fix this?

Here are my questions before I start buying the extra plug ins:

How many items can I create? WIll the item extension allow us to disable the default part if the layout? Ex: Address (which is required)

How will the search filters work for blog posts or what you call in your page builder (Normal pages)? Or just for items too?

Can I buy and test the item extension and get a refund for my purchase if they don’t work?

Thanks

ait

ait Author

Hi there, thanks for purchasing one of our products and for asking.

First of all, search form searches only for Title, Description and the Content of Item custom post types (as well as for the items category or items locations only). There is no plugin that would extend this functionality by default.

Secondly, there is no limitation how many items can be created. Item Extension doesn’t use such a functionality, but you can hide some parts by disable them according the documentation or knowledge base: - https://www.ait-themes.club/doc/items/ - https://www.ait-themes.club/knowledge-base/hide-parts-of-website-via-css/

Full demo admin is not available, but you can have any of our products (from www.ait-themes.CLUB) at no risk as we offer 10 days of money back guarantee. You can play around with the themes, plugins etc, and once you are interesting to upgrade your subscription into Full Membership – no problem, you can do it within 30 days by paying the difference between the prices. In addition – all of our products – themes, plugins are kept always compatible with the latest versions of WordPress.

Thanks for understanding. Kind regards! AIT

I would like to do the 10 day trial with the plugins. I already purchased here 6 days ago. Can you please refund here now? I will then do the full memebership. thanks

ait

ait Author

Hi there,

you should follow these steps: http://goo.gl/6J8KSP Please do not forget to mention also the reason of your refund request … Perhaps you didn’t notice the following important notice before purchase: https://prntscr.com/gk7xui

Thanks for understanding. Kind regards! AIT

I am looking for a theme to create a psychologists directory. The psychologist listing must have fields like experience, education, certificate courses, specialisations… along with ability to add multiple locations per psychologist and for each location working hours.

Would this theme be suitable for a project of this nature?

Hi there,

thanks for interesting in Business Finder theme. If i have understood you correctly , you are looking for an option to display some additional fields to the basic listing provided by Item custom post types: https://www.ait-themes.club/doc/set-up-your-item-post-4/ Yeah, it’s possible by using Item Extension plugin: https://www.ait-themes.club/wordpress-plugins/item-extension/ , for detailed info how to work with please have a look also at the documentation: https://www.ait-themes.club/documentation/#item-extension-plugin

Secondly, each item custom post type can have assigned only one address with working hours related to the office at mentioned address, anyhow you can set the more locations for the single post.

Thanks for understanding. Kind regards! AIT

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