Theme is full of bugs. Support practically does not exist. Only for a fee. Questions are simply not answered. Will my money back.
thanks for your feedback. Could you provide our team of mentioned bugs?
Our technicians are ready to help you with any theme-regarding issue: Customer Support is provided during working days from 8am to 5pm Central European Time. If you have not created Ait Themes Club account yet, please use this form: https://system.ait-themes.club/join/tf and post your technical question directly in our support ticket system. Please log in to your account https://system.ait-themes.club/support/ . In general support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites.
Our technicians can answer most efficiently even as quick as possible if you decide for the “priority question” service /you’ll get an answer within a few working hours/.
Thanks for understanding.
please kindly also have a look at Envato's refund policy, where you can find points when the purchase is non-refundable: https://themeforest.net/page/customer_refund_policy#not-refundable
did you follow the hosting theme requirements stated at: https://www.ait-themes.club/doc/hosting-requirements/ ?
Please kindly note we have thousands of clients with successful theme installation...
ok, i have installedthe theme, but is not like the demo because yuo will need like $1500 for needed plugins.
there is no dashboard for user, in other words is wordpress dashboard.
we are sorry for your misunderstanding.
There is a clear mention in theme presentation:
that explains which plugins are not included in a single theme package
all of 24 compatible plugins are available as well as all of our 69 themes and 174 graphics for a special price $199 excl. VAT: https://www.ait-themes.club/full-membership/ (where did you find the price $1500, please?)
all of our themes use extended and absolutely unique AIT dashboard, feel free to have a look at the following short video tutorial: https://www.ait-themes.club/doc/wordpress-dashboard-overview-video-tutorial-for-beginners/
The topic is at first glance good.
But that is wrong.
Plugins are not included.
In order to properly install the topic, should be added all plugins for over of 530 $, price without tax.
Support is very bad.
Membership is big fraud.
I really want my money back (I paid 300$ for Membership, Installation and Extra for theme.)
we are sorry for your misunderstanding.
There is a clear mention in theme presentation - IMPORTANT NOTICE! that explain which plugins are not included in a single theme package - we are sorry for your misunderstanding.
all of 24 compatible plugins are available as well as all of our 69 themes and 174 graphics for a special price $199 excl. VAT: https://www.ait-themes.club/full-membership/
our support covers mainly finding of solutions for problems in theme and help users use the product, if there is a bug we’ll fix it as soon as possible. Unfortunately we are not capable working on user’s custom websites. But we have created and keep working on adding knowledge base, please kindly have a look at: https://www.ait-themes.club/knowledgebase/
We are sorry, we don’t offer an additional service related to websites of themes users except the following ones: https://www.ait-themes.club/services/
Last but not least - once you are intended to request for money refund you should contact us directly via developer site where you have purchased the product as we are not able to trace your account by using your user name from themeforest account "Montana2511" or similar ...
Have a great day and week-end.
Should have known this theme was a scam and I should have read the reviews. It forces plugins or the theme is unusable. The notice wasnt clear enough and I feel robbed. Its not a $13 theme its a ~$150 theme.
DO NOT BUY THIS THEME
We are sorry for your misunderstanding. There was a notice that Business Finder+ theme doesn’t include the support as well as extension plugins.
We would truly appreciate your kind understanding of our intention to offer premium theme for the cheapest price ever on Themeforest while our profit is $0.45 . Therefore please note, extension plugins, graphics and customer support was a paid service.
Have a great day!
We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.