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My purchase code for the investment experts theme:
On my home page its saying
Revolution Slider Error: Slider with alias investment-slider-full-height not found.
So my website www.bitkami.net
is not working like the demo !
You need to import demo slider separately, Demo slider is already included in main packages. If you can no find it, email me with wp-admin access info. I can help you with that.
Hi, What is your email. Sliders are okay now, but i can not update slider revolution plugin, it needs a purchase key, where i can find the key for plugin!
In the theme slide show demo, there are 3 buttons on the right side ( Design, Concept and development ) How to edit them? can not find them inside the slider rev layers, where are they please?
Your theme (Investment) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
We are checking woocommerce version issue & update our item soon.
You need to edit static slider to edit this. http://www.themeperch.net/wp-content/uploads/2017/04/static-slider-edit-2.png
Hi, after installation and importing demo data, the main Team Member and Services page is missing.
How do I get them as shown in template here?
I’ve replied your email with some screenshot & instructions, please check.
I bought your theme some time ago. Unfortunately there is a problem. I use a plugin from bon-kredit.com. This allows me to integrate credit calculator on my website. However, I found that your theme causes a conflict with the plugin. I talked to bon-kredit.com but they can not fix it.
I can send you a screenshot, then you’ll see what I mean. Where can I send the screenshot?
Please help me with the problem, thanks.
Please email me with wp-admin access info, I am looking into this.
Hi, if I want to add a disclaimer/warning at the front page or a particular page, can it be done? The warning should come with an agree and a disagree options. If disagree then it goes back to a page.
There are many plugins in WordPress repository to add a disclaimer/warning, you can use this plugin -https://wordpress.org/plugins/popup-maker/
Thank you. How do I reduce or remove the gradient over the header background image?
background: rgba(0, 0, 0, 0.7);
Asking on behalf of my client via Envato Studio.
Is it not possible to use videos directly from Uploads or use Vimeo?
We do not want YouTube since the quality of videos are bad (even when we got 1080p and tried your ?vq=hd1080 solution).
Also, on bigger screen it looks wierd and YouTube uploader details are visible.
Possible that we do something to change it?
Or use this plugin for Vimeo support https://wpbakery.com/addons/vimeo-video-background/ and your elements still work.
We will be add custom HTML5 video background player & vimeo video supported in next update. Updated version will be available in next week.
We’re in desperate need to use VIMEO or HTML5 video on the website, can you please suggest a working solution?
I found out that the ADD-ON mentioned above is no longer available for purchase.
Updated version will be available end of this day.
Got the update but VIMEO is still missing, anything wrong?
Hi! I love your theme and decided to buy it! Just having a little problem in installing the demo part. Unfortunately “Installer Panel” (under the Appearance section) is not showing. Your assistance regarding this matter would be greatly appreciated. – Thanks!
under the Appearance section, you can get import demo data. We are changed plugin since version 1.6
Thank you for your fast response. I apologize I need your help again
Recently email subscriber plugin is updated, that’s why it is not working anymore. We are working on update, hopefully updated version will be available in next Monday.
Will wait for the update then – Thanks!
Hi, Can I ask for help… (1) footer quick links/useful links – where can I change it – https://bit.ly/2UsuLCN (2) terms & conditions – where can I put the link – https://bit.ly/2Ge968F (3) concept design and development – where to change – https://bit.ly/2Z3gUSg (4) in the Pricing Page area is there an option where we can put a slash or strikethrough on the amount indicating that is a sale like this – https://bit.ly/2UcH6G8 – Thank you so much for your assistance
1 . You can change menu item from Appearance > menu
3. Edit footer menu like 1.
3. edit static slider – http://www.themeperch.net/wp-content/uploads/2017/04/static-slider-edit-2.png
4. You need to add additional CSS for these, please send me your site URL, So I can send you the proper instructions.
Thank you for your response I was able to change everything except for the static slider I know now where is it located but I can’t see any button to change it (I even tried double clicking, right click and check the scroll down for different options but still nothing happens. I apologize if I am a little unaware of this but still I am willing to learn I also received an update however when I went to the downloads section I only see the same theme am I going to redownload the whole theme? Thank you for answering
Hi, in the home page with video background, in the first few seconds after loading YouTube up-loader details are visible, see image https://pasteboard.co/I8zJcOb.png , after that it displays normal, see image https://pasteboard.co/I8zJKtg.png , although only for a few seconds it is annoying and not looking good, how can I fix that? Thanks
Please send me the video URL, so I can check it in my PC.
ok I’ve send it to you with email
Thank you, I got it. Thanks.
how to change CF7 CSS
For Input filed use “form-control” class.
If you can setup this, email me with wp-admin access info, I can help you with that.
Hi any idea how do I change the custom post type page for a second language page created by Polylang? In my case I have a “Team Page” with 5 team member pages. When I change the language on the “Team Page”, it pulls the posts of 5 team member pages (on another language), which seems correct. But the header of the page itself does not change. I created another page for Polylang but unable to pull the correct posts.
How do I change the background of a section to “full width”? I have tried to set the background option to “width” and container width as “100%” and the section “stretch section”. I want the section to look like “The Sector Knowledge” section on http://themeperch.net/investment/
Hi I have just figured it out =)
I just bought your investment wp theme. I have problem installing the demo data. It says “An error occurred while fetching file from: http://www.data-matriq.com/matrix/wp-content/themes/investment/admin/demo-data/customizer.dat!
Reason: 403 – Forbidden.
Could you please help me to install the demo data.
Please use switch to manual import, you can find demo data from themes folder – investment/admin/demo-data
Upload all demo files & click on import button. If you can not do it, email me with wp-admin access info, I can help you with that.
Hello. I sent you an email about a concern with the theme. Could you have a look at it please? Thanks
I am already replied you email, please check. Thanks
We did purchase your theme investment and installed on our server. But we are not able to add google font on website. I am not sure how to add google font on existing list? Please give us more detail how to do that. i cant find option to add my Montserrat google font into website.
You can select more google fonts in Theme options > Typography options, once you select fonts save theme options again. Then change body & heading fonts.
If you can not do it email me with wp-admin access info, I can help you with that.
I am not able to see “Montserrat” font option in current google font list. How can i add that into current list?
Please email me with wp-admin access information, I can help you with that.
Which email i need to send detail?
Please check your email, I am already fixed your problem. Thanks
Tried to view your demos but it does not work!!
Thanks for letting me know.
Now you can check demo.
the add google font list is empty – no google fonts listed. please advise how i can fix this.
My purchase code:
452ff283-4d32-40c8-90bd-5746f0dfadb4 – 3 Apr 2019 REGULAR LICENSE
Also, the woocommerce shortcodes and visual composer elements are not displaying properly. 3 column products do not appear in a single row on desktop, shortcode for add to cart breaks the rest of the page below the short code, ect… please advise!
452ff283-4d32-40c8-90bd-5746f0dfadb4 – 3 Apr 2019 REGULAR LICENSE
Please email me with wp-admin access info, I am looking into this now
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