302 comments found.
Hello, how do I request the deactivation of the license to install on another site?
Hello, Please create a ticket via our support forums at https://support-rt.com and include your license key.
Hi there,
How can I make this theme accessibility ready for ADA compliance?
Multiple built in features such as viewport, carousels, carousel buttons, links to socials, background images, menus, and other items can’t be properly tagged to be ADA compliant.
Mass lawsuits from Unruh law (California compliance) are really cracking down. All users will be likely be effected by these law changes if they are operating in the US.
Hi , How to create animated texts?
Hi, You can use “rt_anim” shortcode inside the heading element like this https://share.getcloudapp.com/2Nup6vjq
https://docs.rtthemes.com/businesslounge-documentation/#section-113If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Header is now missing after recent theme update!
Hello, We couldn’t reproduce the issue on our tests. Do you have any customization or using a child theme? Please provide us with more details by using our support forums at http://support-rt.com
The BusinessLounge | Extensions Plugin blocks the check made on www.seoutility.com and https://gtmetrix.com, I tried to disable it and gt metrix comes back to work but the site is totally compromised, reactivating the plugin Gt metrix comes back not working. The plugin is updated to the latest version.
Hello, Please check our reply to your question on our forum at https://support-rt.com/forums/topic/businessloungeextensions-plugin-problem-with-gtmetrix-and-seoutility/#post-119343
does the theme support latest version of wp and when do plan to launch an update
Only recently checked this theme again, does this work with current version of WooCommerce
Hello, is there a shortcode for your theme’s header and footer areas? I’m making a custom page and I need to use the theme’s header and footer.
Hi,
Unfortunately, there is no shortcode for that.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
i change my domain, i need reset my license to use my purchase code
Hi,
Please create a support ticket via https://support-rt.com We will remove it for you.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Hello! Your theme looks awesome! I am interested in the “Homepage III” version. Can you tell me if this theme works with my elementor pro tool and what kind of slider or header you are using in the “Homepage III” demo? Is that a built in slider with the tabs below or an plugin tool like Elementor?
Thanks for your help!
Hello,
Yes, it is a part of a theme plugin that extends Elementor. You don’t need Elementor Pro or pay for any other plugin to create pages seen on the demo site. It is Elementor Pro compatible, also supports Header and Footer for Elementor and pro version of WPBITS Addons For Elementor Page Builder https://wordpress.org/plugins/wpbits-addons-for-elementor/ plugins to create fully custom header and footer.
Please feel free to ask if you have any further questions. Thank you for interesting in our themes.
Best Regards,
how to hide author name from portfolio ? https://asgatech.com/portfolio/bussma/
hi, i will buy this theme but i will speed it up with wp rocket. If the theme is not the way I want, can I return it?
Hello,
It should be compatible with the plugin or similar plugins. But, unfortunately, we don’t offer a trail version. Kind Regards.
Hello I updated portal and got error Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/customer/www/softergee.si/public_html/wp-content/plugins/businesslounge-extensions/inc/elementor-addons/heading.php. But in download file there is no businesslounge-extensions plugins. How to solve this?
Hi,
Please follow these steps in order;
- Disable Elementor.
- Update the theme https://docs.rtthemes.com/businesslounge-documentation/#article-881249
- Update bundled plugins https://docs.rtthemes.com/businesslounge-documentation/#article-881249 and make sure Elementor is also up to date.
- Enable Elementor again.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Best Regards
Trash. Fatal Error when updating Elementor.
Hi,
Just make sure that your theme and the bundled plugins are up to date. https://docs.rtthemes.com/businesslounge-documentation/#article-881249
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Just renewed support, is this compatible with the new Elementor 3.6 ??
Hi, Please hold your Elementor updates until the theme version 1.9.9 is released. We are going to release an update in a couple of days. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hello, Your theme is working fine. thanks. But one thing is, is it possible for a language to have a language opposite to the current one? For example, if it is English now, is it possible to write it in another language, Korean?
Hi, are you planning to update this theme for latest WordPress version?
Hello,
Yes, there is going to be an update in 48 hours. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
Hi, are you planning to update this theme for latest WordPress version?
Hi, The theme works well with the latest WordPress version but we are going to release an update in 48 hours that includes small improvements and plugin updates. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing our themes.
Best Regards
I need user icon in header and user login sidebar without installing woocommerce? how I can do it?
DO YOU NEED SUPPORT ?
If you would like to receive support, please post your questions on our forum at https://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and also you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards, RT-Themes
Great theme, it’ so much easier than the kits. that said, I’ve tried a few of the suggested elementor header work arounds…but I was wondering if you could make the headers as elementor templates. This would allow usage of the elementor template builder now that they have that working pretty well. If this already exists, could you tell me where to find it?
DO YOU NEED SUPPORT ?
If you would like to receive support, please post your questions on our forum at https://support-rt.com
You will receive much faster support because we can easily see who needs assistance, and you’ll be able to use search to see if your problem has been solved in the past and find a fix for it without having to wait.
Best Regards,
RT-Themes
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