This author's response time can be up to 2 business days.
Unable to import demo.. tried multiple times.. already tried increasing max_input_vars, upload_max_filesize, memory_limit, max_execution_time
Thanks for reaching out.
We need to determine the exact cause behind this to resolve the import issue, because the cause of this could be one or more of the server PHP settings. If you contact the support team, they will let you know what details they need from you and complete the import process for you.
I need help with demo data import. I have imported the demo data in WordPress but it is continuously scrolling. It’s been a long time around 30-45 minutes but the data doesn’t upload. Please let me know how I can import the demo data successfully.
This means that your server is stopping the import process before it can complete.. The cause of this could be one or more of the server PHP settings, for example: max_input_vars, upload_max_filesize, memory_limit, max_execution_time, FcgidIOTimeout etc.
No matter the cause, there is always a solution to get rid of the problem. We just need to determine the exact cause behind this to resolve the import issue. If you contact the support team, they will let you know what details they need from you and complete the import process for you.
Is this theme compatible with latest version of WPML?
Yes, the Butter theme is fully compatible with latest versions of WPML.
I did the verify but cannot download the Extensions Plugin, please urgent help.
The Support Team got your email and replied with solution. Please check your email inbox.
Hi! I try to translate theme using WPML. Almost all is done except breadcrumbs on woocommerce pages. I cannot translate the word “Home” only on woocommerce pages. Could you give me advice what to do?
And also “Showing all 8 results”.
Thanks for reaching us.
If you need support for the theme, please provide your item purchase code to the support team, so that they can verify your purchase and provide you required support.
If your 6 months support period already expired, please renew your support license and then contact the support team, they will help you within 24 hours.
Descarc pachetul de instalare de la https://fluentthemes.com/wp/the_butter_extensions.zip…
Descărcarea a eșuat. Not Found
Plugin not activated. A higher version of The Butter Extensions is needed for this theme. Please update the plugin.
have problem !!!
It is possible modify the template page? Where is?
The support for Butter theme is available only through the Support Team. Please contact the Support Team and they will help you within 24 hours.
Hi, During the installation of required plugin, the Butter Extensions plugin go on error because the package was not found. https://fluentthemes.com/wp/the_butter_extensions.zip
I downloaded manually after verify the purchase code and I installed manually the plugin. Thats ok. Sorry, thank you
Hi! I am trying to check the reservation form but nothing happens. I mean it is ok for user but I don’t receive any messages. Where I have to set the email for notifications?
Did you check the ‘Spam’ folder of the receiver email? Sometimes it goes to ‘Spam’ folder instead of ‘Inbox’. Please check.
The wp-admin email is the receiver email. To change the receiver email, please visit your ‘wp-admin > edit-profile’ page. Please do not hesitate to contact the Support Team if you have any questions.
Help FT-RESERVATION-1 does not work, it cannot send the email. And there are two problems.
The support team got your email and replied with correct instructions. But, the email is not going through. Seems like your given email address is not correct. Would you please contact the Support Team again with your email address which you use regularly?
Hi, I made a site with your template, but the widgets on the blogs don’t work well, the font titles of the widgets are giant, I can’t put both the articles and the widgets on the blog page. I send you my site hoping you can solve the problem. Yours sincerely, Gianluca.
Thank you for reaching out.
Please contact the Support Team and they will help you within the given time frame in the support page.
Hi! Is your theme compatible with wpml?
Yes Butter theme is compatible with WPML. If you need help configuring WPML with Butter theme, please contact the Support Team, and they will help you.
Yeah, I am a blind donkey and didn’t notice that in theme description ))) I’ve already purchased it but couldn’t delete my question. Thanks a lot!
I am facing issues with uploading demo content. can you please help me
Thanks for your comment.
Please contact the Support Team with your item purchase code and your site url, and they will get back to you with help within 24-48 hours.
Your demo videos are so blurry! I’m struggling. Can you please fix the quality? It’s very frustrating.
Thanks for reaching us.
This is the video tutorial you can follow. Also there is written documentation which you can find here. If you still have any question, please contact the Support Team and provide your item purchase code and one of our support staffs will get back to you within 24-48 hours.
1/If i want to change some css rules – do I have to install child theme or is it enough to add new css rules it to appearance/theme options.
2/Also I can see that in theme directory there is woocommerce directory. However, Woocommerce was not installed with this theme, do I need to install it separately?
3/where is it possible to change fonts used?
Yes, it is enough to add new css rules to appearance > theme-options. And yes you need to install it separately. The fonts can be changed through theme css files only.
Please contact the Support Team if you have any other questions.
how to activate the bakery page builder?
Thanks for contacting Fluent-Themes. Our support team is waiting to provide customer support Please use the support tab to reach our support team.
Please share your theme purchase code to the support team with your support message/email. The support team will verify your purchase code and get back to you within 24 hours.
Since the contact form is built into the contact template, where do you edit the email address that it will send to?
Hi, Thanks for contacting Fluent-Themes. Our support team is waiting to provide customer support Please use the support tab to reach our support team.
hello, just purchased this, cant wait to launch. Question, with open table it looks like i need to pay them , is that correct? if yes can i disable open table and in its place use http://www.freebookings.com? thanks Chris
Please provide your item purchase code to our support team so that they can verify your purchase and get back to you to help you.
Here is our support team https://themeforest.net/item/butter-professional-restaurant-bakery-coffee-winery-and-pizza-wordpress-theme/17426462/support waiting for you.
I am having problem downloading this plugin “The Butter Extensions”.
Here is the error:
Downloading install package from http://fluentthemes.com/wp/fluent-themes-updated-plugins-2fa1e3c2183a13967a80ebc8a78b4678/the_butter_extensions.zip…
Download failed. Not Found
I don’t know if that is why i am unable to have all the demo data of the theme.
The above download link is not a permanent download link of the plugin. The download link changes time to time because of security reasons (people who are not the Theme’s customers try to get the plugin for FREE if the download link does not change). Please contact our support team from here: https://themeforest.net/item/butter-professional-restaurant-bakery-coffee-winery-and-pizza-wordpress-theme/17426462/support , they will give you the correct download link.
I bought this theme few days ago because of its gorgeous design. I have 2 remaining issues. (1) Contact Form customization of field names and no message nor notifications received (2) Custom link in the services section [ in red boxes ]. kindly assist.
The contact form sends email to the WordPress administrator profile email. To know more about this please contact our support team from here: https://themeforest.net/item/butter-professional-restaurant-bakery-coffee-winery-and-pizza-wordpress-theme/17426462/support
Our support team will reply you within 24 hours.
We have been exchanging messages, we just want to know where the contact form in the demo is coming from to customize the fields. We love the theme because of the reservation form style, but worse we don’t receive the email sent. And for the services section, I wish the response would show step by step how to make sure the url link works because so far we made some changes but still no effect. ( you may also respond here: email@example.com)
Dear Support, waiting for your feedback here and via email.
The contact form and the service section urls should not have any issues. We need your site url and your wp-admin login details so that we can check what went wrong in the back-end. Since you cannot share your login details publicly that is why we always suggest you to contact our support team for any theme issues. Our support team is having Eid vacation for couple of days and will be back by 3rd September. Send them your site url and wp admin credentials on 3rd September and they will check and fix the issues for you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
Millions of creative assets, unlimited downloads.
One low cost subscription. Cancel any time.
Effortless design and video. Made online by you.
Smart templates ready for any skill level.