Good, when I install it in cs-cart 4.2 template not listed and not me page layouts, Do I need any special file in the www folder? Thanks
Thank yo ufor your purchase. Please, submit your request on our support forum- http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will answer your questions.
This theme worked fine for me up to CS-Cart v.4.3.6. In v.4.3.8, I can’t view the left column in the theme editor (designs>>themes>>theme editor) and it’s giving me a server configuration error. “Error: Oops, something went wrong (Internal Server Error). Please try again.” I can’t see anything out of the ordinary with the server configuration, has anyone experienced this issue? I’m running PHP version 5.6.22. Thanks in advance
Thank you for your purchase. Please, submit your request on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will be glad to answer your questions.
It appears that I’m not the only one who is having issues with 4.38. Even people from cs-cart wrote following: ” The issue is caused by a third-party theme used in your store. It seems that the theme is not adapted for CS-Cart 4.3.8.”
Thank you for purchase.
We have checked our theme with the latest 4.3.8 software. Our theme is fully compatible 100%. Please, submit your request on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will check your issue.
I get this theme on the instructions that came with but I do not see the button and the icon for the the basket. Please tell me what to change?
Not sure that understand your question. Is this presale question or not? If you already bought the theme, please submit your request on our support forum – http://etheme.tonytemplates.com/forum/viewtopic.php?f=5&t=16 Our support stuff will be glad to answer your questions.
The new version of CS-CART 4.3.9 is out. When will you fix the issue with upgrade so we can use the latest version ?
Thank you for your notice. We will definetely update files to the actual 4.3.8. but i can’t say you exactly when it will be done. We are working on this issue.
We have carefully analyzed 4.3.9 update and i must say that we aren’t able to process our theme update. Sarting from 4.3.8 cs-cart is not FREE CMS. So we will stop making updating for all nonFREE versions. I’m afraid that cs-cart has changed their policy and now they aren’t interested in the market of FREE CMS. In this case we aren’t able to support their new versions starting from 4.3.8.
And i also think that a lot of customers will not be able to use cs-cart because it isn’t FREE now. Hope for your understanding.
Many cs-cart merchants are using non free version, and legal license holders. So what you are saying you will not support any future versions, because you cannot buy one license for development?
I didn’t say that we cann’t buy one license for development. I want to say that we don’t want to create/support themes for nonFREE CMS.
You’ve sold more than 400 copies of this theme, and I’m more than sure most of them are cs-cart license holders. I recently paid another $40 for your support hoping to get updating version. What do we do at this point? Your answer: “We don’t want to create/support theme for non Free CMS” is not good enough.
Do we have more users who support my position?
It will be interesting for us also to know how many users support your position. May be we will change our decision. I agree with you it will be easier to make the update if csc-art license was FREE. Now we should spent $385 and we don’t know how many users will need this. You spent $40 for support and we should spenf $385 for new license. Where is the profit?
Also the problem is that 4.3.8 and 4.3.9 are quite different from oldversions. Cs-cart integreated their own page builder and we need completely to remake architecture of our theme. It will require 2-3 monthes to make this job. So, we should invest $4-$6k to make this update. We aren’t sure that these money will be back with new sales after making cs-cart nonFREE. I think now not a lot of users will buy payed licenses. Do you understand our position? Hope for your understanding.
I do understand your position, but if you will not update your theme, this means the end of your product, and you will not sell any copies anymore. Your existing customers will not pay for support, as there is no point. But if you do update, you will get return on your investment, maybe not in a month or two, but long term for sure.
We have got new cs-cart license. And again review 4.3.9. We will make final decision soon later. Will be in touch.
Thanks for the update, hope you will fix this soon.
We will let you know about the results.
Hello Etheme, More than 2 weeks has passed already, can you please provide an update on supporting cs-cart version 4.38+
Hello, i didn’t say that we will make definete update. I said that we will think about update. Unfortunately we didn’t make final decision about future update. Unfortunately we haven’t results rigth now. Sory for the inconvenience.
It seemed to me or really end of life? How to refund?
Unfortunately we don’t process the payments. You can forward your request to Envato support staff.
You guys misleading have the option in your demo of kidsland in this theme. One would assume that the buyer has that as a selection choice. However, you don’t supply those options or functionality. Don’t you think you need to remove that from the selection?
Thank you for your purchase. Can you send me screenshot? I don’t understand what are you talking about.
I don’t know if I can send you a screen shot through here, but here you make it seem as though these 4 skins come with your theme. But it does not come with all the four you mention to sell the product. Kidsland was not included and that’s the theme I wanted. I would have purchased it separately if I didn’t see that it showed it was included already. That is dishonest. You can follow this link ->>> https://1.bp.blogspot.com/-S9mu40nuMSI/V8PM_b7_jAI/AAAAAAAAEZs/pUNIcWNzPNQeQ--D1aWspdB4ETnSTOgPgCLcB/s1600/buyshop-deception.jpg
I think there is some misunderstanding. It should be included in the source package. Please, send me your mail. I will resend the source link there.
Okay. Sorry about the misunderstanding. I bought additional themes from you guys so I figured that there was sort of reasonable explanation. My email is email@example.com. Regards.
Thank you very much. Appreciate that kindly.
Another month has passed. Are you still thinking to make the upgrade to support 4.37+ versions of cs-cart? If not, just tell us so we can switch to another template provider who support their work.
Unfortunately we don’t plan to make future updates.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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