72 comments found.
I have buy this theme already, Could you please share step to import demo theme with all content and picture?
Hi,
Your hosting may have some incompatibility, PHP Version (max 8.0 but try with 7.4 as well), some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/codrop/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 15USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Hi,
The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you the images privately, just contact me at support@schiocco.com
Thank you!
Please see the capture screen from link below. The home page is not show any content and picture after import demo.
https://drive.google.com/file/d/1Eb6MoQM7TShHHqwmHKTwI0DAvlfxwKdl/view?usp=sharingHi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
I send the WP access to your email already.
Good Day
Could we please get a refund for this theme? It is not up to our expectations. And not as easy to manage as we expected.
Thanks
Hi, sure! Ask the refund from the link below and I will accept it now: https://themeforest.net/refund_requests/new (or https://codecanyon.net/refund_requests/new). Thank you!
Hello?
Hi, I have problems with some PHP error from the hybrid composer that I can’t use to compose with the plugin, with which PHP version has been made ?
Hi use PHP 7.4 or 8.0 and it will work. Regards
Hi, can plugin work together with other page builders like Elementor or Divi? Could you give us a demo of you plugin, to see how it integrates to the existing Wordpress infrastructure?
Hi there. For this theme we will need some plugins. As per theme documentation the plugins are supposed to be on theme file. But here i tried in many ways. No plugins are there with the theme file. We are not finding the plugins with the theme file. please assist
Hi, thank you for the purchase, they are into /inc/ theme folder. Regards
thank you for fast reply we will check again
hi again, thank you for helping, we loaded the demo sites up but we have lots of things that are not showing, we cannot find plugins: Wptf WooCommerce Lists Support board Icons mind Wpml
is this required for demo sites to run? if so are they available in the theme package download?
our site address is luminacapita.com btw
sorry i found support board now
now looking for : WPTF LISTS Icons mind Wpml
thank you
please advise when you can, thank you
What is the issue?
my developer who is installing the theme is saying he is missing plugins WPTF LISTS Icons mind Wpml.
the other plugins he has found
They are there. In Theme options Icons Mind must be selected. Regards
thanks, is wptf included already?
yes
thank you for your fast replies, I have passed the information to him and i hope he will be able to proceed. I shall let you know if we come across any other obstacles. By the way, do you have a recommended theme installer developer for this? In case the current dev cannot complete. Thanks again 
We can install the demo for $30 if needed. Regards
that sounds great. Can you install the site with all the demos included? like in the preview on themeforest? We want to play with all the different demo sites in codrop
I can install only 1 demo sorry. Regards
is it not possible to install them all? even for additional payment?
It is possible but it is more expensive and it is not what you want because you need to create a Multi Site WordPress environment and it is not what you want.
oh i understand now. How can i order the 1 demo setup from you? Thanks
Please send this message to support@schiocco.com and I will update you. Thank you!
great i will do, thanks again
what size is the logo?
Hi it depends by the demo. Send me the site link and I check. Thank you!
Hello, I recently bought this theme and I don’t really understand how it works, the documentation only gives some theoretical explanations. is it possible to be refunded?
Hi, thank you for the purchase, sorry it is not possible. The docs is complete and better of the most docs of other themes, please let me know what is the issue exactly. Regards
The documentation is complete? maybe I’m on the wrong page, could you give me the link to be sure?
the problem is that the content is not showing on the site
Sure here it is: http://wordpress.framework-y.com/documentation/
Try to click the top right button SCREEN OPTIONS and check “Page Editor” / “Editor”.
Also please go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” or installed the plugin WP Classic Editor and try again.
Thanks
All done, but it doesn’t work, www.dovescript.com
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
The problem does not come from the theme but obviously from my site, I installed the theme locally on a new wordpress site and it works great! Thank you very much for the help
Thanks to you for the update and for checking. Yes it is a server “issue”, maybe the PHP version (try with 7.2 or 7.4). Or some module not active (Try to create a new page and add a simple text box component). Also, enable the PHP debug, check the error logs.
Thank you! Regards
yes, thank you
You are welcome!
Hi,
I have an issue with the shop page. its not loading any product. Can you please help me to solve the case.
Hi, thank you for the purchase, you need to remove the shop on the Woocommerce settings, then set it only on Theme options > List, please see http://wordpress.framework-y.com/documentation/woocommerce/
Thank you!
Dear Team,
I purchased installed “codrop” theme and import “Chat” page. But its not loading some slider (Main-Slider), Please help me to solve this case.
hello, We sent you an urgent email to support@schiocco.com 48 hours ago and still no answer from you guys.
Please consider our request
Hi Sorry we wrongly bought this theme. Do you have a refund policy?
Thank you
Hi, I’m really sorry but unfortunately, mistaken purchases are not covered by the refund policy of Envato and so we can’t provide a refund.
Thank you, Regards
Hi, I asked for help several days ago and still have no answer. I would need the demo.zip package file.
Hi, please write us via the comments area of the product, or from https://codecanyon.net/user/schiocco, and use the Envato account of the purchase, or send the purchase code. Thank you, regards
The link does not work and I have already given you the purchase code in my previous message
Thank you and I’m really sorry for the later reply! Hi,
Your hosting may have some incompatibility, PHP Version (max 7.2), some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/codrop/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 15USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Thank you for your reply ! I try the manual method but where are the files demo-all-contents.xml (1-2… 
Inside the zip files 
unfortunately when I click on the link nothing happens …
it download the files….
Sorry, it’s work now
yes it works, please check again
if not, copy the link and paste it on the browser
Hello again, I put the demo.zip file into the folder / wp-content / uploads / as shown on wordpress and then I click on the start importing button and it doesn’t seem to work.
If still don’t work I can install it for you with also the original demo images for 15USD, the final result will be exactly like the preview.
Are the templates compatible with Linux 4.19.0-16-amd64×86_64 and PHP 7.4.13 ?
yes
Hello sir/madam, I’ve purchased the theme, installed it (and also the child-theme). But when I make pages, import a demo, edit- and publish it, there is still no content shown on the page. Can you give me some advise about this? Best regards!
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
Hi There,
I have purchased this there for wordpress and installed WPML to translate pages to other languages, but WPML is not translating the pages (only title) Can You please tell what I have to do?
Hi, you’re translating them in the wrong way, translate them by DUPLICATING the pages method of WPML. In this way you will edit a new page for each translations.
Regards
Hi, the demo data is not uploading properly please help me. I see this message so I contacted right away “If the demo installation not work the most common cause is a file permission issue. To solve the problem contact the support to get the demo.zip package, upload it with FTP into the folder /wp-content/uploads/ of your website and press the button below.”
Hi,
Your hosting may have some incompatibility, PHP Version (max 7.2), some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/codrop/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 15USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Hi, it didnt work. Please help. The demo import is not working. I see the options of which demo data to choose from but it doesnt work once i press upload
If if did not work, as explained, you server has issues, we can install for 15USD. Thank you!
ok, I will pay the $15USD. How can we set this up?
Please send this message to support@schiocco.com and I will update you. Thank you!
Hi there, I’m using the builtin contact form. But is there a way to use recaptcha v2 or v3 with it?
Hi, no sorry, you need an external plugin for that. Regards
Allright thanks for your fast answer!
You’re welcome. Have a good weekend.
Hi, we were unable to set menu for a static page, where menus are working perfectly for blog posts,
are we missing anything ??
hey! no worries just figured it out. working now
Hi ok thanks for the update. Regards
Hello,
I would like to get refunded, as I am not satisfied with the thema I bought. It is not working as live the preview and very very slow. Please can you help me with this.
Kind regards, Sander
Hi, the theme should be like the preview, including front-end speed, apart from the images,. Please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi, the theme should be like the preview, including front-end speed, apart from the images,. Please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hello Syed Blkhi, I have downloaded Codrop Landing page Wordpress theme. Thanks for developing such a nice theme.
While installing the theme I am getting an error: `The theme is missing with style.css` stylesheet. Could you please help me out here?Hi, thank you for the purchase, you’re uploading the wrong file. Upload the file codrop.zip. Thank you!
Does it support RTL?
no sorry
