105 comments found.
I can’t active theme. I sent an email to you.
Hi,
Could you please let us know the email address that the email was sent from.
Thank you, SmartDataSoft Team
data not importing properly. When I try to import data following error showing The demo import has finished, but there were some import errors. [ERROR] Failed to import “tt-box-layout02” (Media)[ERROR] Failed to import “box-layout01-img01” (Media)[ERROR] Failed to import “parallax01-img01” (Media)[ERROR] Failed to import “slide-01” (Media)[ERROR] Failed to import “slide-02” (Media)[ERROR] Failed to import “blog_img_01” (Media)[ERROR] Failed to import “box-promo01” (Media)[ERROR] Failed to import “logo-dark” (Media)[ERROR] Failed to import “logo” (Media)[ERROR] Failed to import “img_06” (Media)[ERROR] Failed to import “img_02” (Media)[ERROR] Failed to import “img_03” (Media)[ERROR] Failed to import “img_01” (Media)[ERROR] Failed Ticket Track ID: T16E8EBA8-001-9YB
Still waiting customer time no value for yo guys
Hi, we were off on the weekend, so there’s a slight backlog of tickets. However, we’re doing our best to respond to customers as quickly as we can. I’ve just replied to your ticket. Please take a look. Thank you.
when I click to check the theme preview before importing following error shows. Please forward this error screen to smartdata.tonytemplates.com’s WebMaster. The server cannot find the requested page: share screen shoot also in the ticket reply
Hi, the website has been updated, and the import should now function properly. We have observed that two more customers successfully imported the theme. Could you please uninstall the current demo importer on your site and then download it again from the required plugin list? After that, you can proceed to import the demo data once more. If you have any further questions, please inform us through your ticket. Thank you.
I do it but same issue i shared my WordPress credentionals already please solve my problem
please check inventory pages not working https://dogarcarz.com/ or please refund the amount a dont need. very bad experince
Thanks to Customer Supprot my problem solved
You are welcome. Please follow our theme documentation for further helps if needed https://smartdatasoft.com/docs/caleader-car-dealer-wordpress-theme/ and still if you need more don’t hesitate open a new ticket. Thank you
Hello, I already have a site that works but I need to add a section with car sales. Is it possible to integrate your features into an existing theme? I use Elementor.
Thanks. Sophie
Hi
No, our features cannot be integrated into an existing theme. We are sorry about that.
Thank you, SmartDataSoft Team
Presale:
Can we add VIDEO to cars inventory at image gallery location Can People submit there car details for selling without registering on website
Hi,
Yes you can add video to cars inventory but it is not possible for the people to submit the car details without log in.
Thank you, SmartDataSoft Team
But Your “Add your Item” Link allows to send email of car details…. Am I Right..??
Hi,
Yes this can let you mail the details and you can even change the form and make the form according to your choice too.
Thank you, SmartDataSoft Team
In this Page – https://smartdata.tonytemplates.com/caleader/carleader-listing/2016-hunday-elentra-6/
i want to replace “Add to cart” button with contact us button … when user click on that… it should open a POP up asking for its details and Offer Price…
Is it Possible??
It is not possible by default. It need to customize the theme file.
hello. I like very much you theme. Before to buy, I would like to know if it is possible to populate fields with VIN request. Also the information coming from VIN need to be in metric and also in French.
Hi,
We are sorry to tell you that we dont have that option in our theme.
Thank you, SmartDataSoft Team
Deprecated: The $control_id argument is deprecated since version 3.5.0! in /home/flawles5/public_html/wp-content/plugins/elementor/modules/dev-tools/deprecation.php on line 304
I am getting that error, please advise?
Hi,
Please update the “caleader” theme, “caleader-core” and “caleader-listing” plugins to the latest version and the issue will be fixed.
Thank you, SmartDataSoft Team
Hi, thanks for swift response, I didn’t see it. On the theme I have CaleaderVersion: 2.5 & Core is Version 2.9 & Listing is Version 3.3. Are all these correct?
Hi,
Well in that case please deactivate the demo installer plugin and the errors will be gone.
Thank you, SmartDataSoft Team
Hi, how can i add few “Additional Conditions”??? I put few additonal condictions, but it take last one only
Hi
You have to separate the conditions using the new lines. https://prnt.sc/ILj15X2PwWzp
Thank you, SmartDataSoft Team
Thanks for the reply. But so there is another problem. In the initial search field, I find only the cars of the last condition added, and not the previous ones. That’s why I was wondering how to add them
Hi, im also having the 200 OK error after importing. In this page you say people can ask you about the import file. I want that file please. Have already made a ticket. Page: https://smartdatasoft.com/docs/caleader-car-dealer-wordpress-theme/getting-started/how-to-import-the-theme-demo-data-on-your-site-manually/
Hi
Sorry for the inconvenience. I have found your ticket and replied to you there please check your ticket.
Thank you, SmartDataSoft Team
Thanl you, but i replied and it’s still not working. Never had so much trouble with importing a demo as with this one. If it can’t be fixed, i want a refund, but better if it can be fixed and be exactly as the demo. Please respond to my reply in the tickets.
Hi, I am working on your issue. I will let you know once I am done.
Thank you very much, it works perfectly now!
I am also getting a completely blank website. I asked for help a while ago and still did not get assistance. Can I please get some contact from one of you guys?
After my support expired this website went blank. I was offered help afterwards though because I do not believe I should buy support again for the caleader plugins conflicting. The caleader plugins themselves are the problem. I got an email from Abdur and then he never responded back.
You can send your site access via profile page we will check if that our plugin issue or not.you can disable caleader plugin and check Thank you
I sent a message to your SmartDataSoft profile page.
Great theme! Quick question, probably something I’m overlooking. Where do I go to change the text on the “add your item” button in the main menu so I can have it say something different?
The website just stopped working and I unplugged all plugins and found the theme plugins themselves (caleader) are the problem. My support has expired but I do not believe I should pay to fix something that suddenly just stopped working on me…
Hi,
Please send us details about issue with screenshots and your site admin login access to abdur.rahim@smartdatasoft.net
Thank You
When i import demo data it shows Error: Ok (200).
Hi,
As the ThemeForest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in details.
Click Here To Create Support Ticket on SmartDataSoft suport system
Thank you, SmartDataSoft Team
Is it possible to remove Financial Calculator and change Tax & Licensing Included text from listing page? If yes, how?
https://prnt.sc/1t3flmsThey can be removed from the widgets section of the theme. Thank you, SmartDataSoft Team
Hi, I got these following plugin updates. But couldn’t update it. Could you please help me to solve this issue?
Caleader Compare, Caleader Core, Caleader Customer Reviews, Caleader Listing
Please activate licence and then able to update from admin. Open ticket in our support system for any issue.
Hellou, I have problem with specific elements, would like to use mansory portfolio grid, where is one item bigger and others smaller like it is in your DEMO. When I want to import demo, there is ERROR 200 like in many cases here i see in the support section. However i did everhing in your tutorial how to make the web same like demo even without importing. But is not As same as I need it to be. Some elements are just not working or I cant find them… Please help me.
Hi, did you import the demo first? At first you have to import the demo then if you face the 200 error then you have to do as the documentation. If you still face anymore issues then please open a ticket in https://support.smartdatasoft.com/ we will look into the issue for you. Thank you, SmartDataSoft Team
Hi, ye I did everything 100% right… like most of elements are broken, bad inline-block position and nothing work really well. Can you please somehow help me. Otherwise I have to try refund money for this theme, seems like unusable to me at this moment.
Looks like there is Only one way, how it will fully work normally, pass successfully whole import process.
Thank you
I did, thank you
Would you please respond my open ticket? I’ve been waiting for more than 48 hours for any support from you guys. I need to resolve issues ASAP… my website is blank at the moment after I installed demo data, got the Error and followed the instructions you have under Theme Instructions to fix it.
Please share the ticket no. I will follow up. I think you open ticket when our weekend start. Tomorrow morning our team will answer your ticket. Please check your server install any cache plugin which exits in must have tab. Disable that plugin if exits Thank you
Hey, i want to know one thing if i buy it now develop & activate license on one domain on my development server once i finish the customization can i copy it & deploy on other domain?
Yes, you can. Do just deactivate from test dev site before activate Thank you
but in order to get demo i need to activate theme then i will get demo right? Then i can customize it & deploy on production domain the customization or demo will not go right?
Yes, after activate you can import demos and then work and after done. Deactivate and move site and activate again new server to get auto update Thank you
after updating thema and plugins an error happens.
In the car search engine it duplicates the information of the models and the year in the responsive version.
On the desktop appears fine
It is very strange how I solve this?
https://i.ibb.co/tDqyXRx/dfdsfdsfsdf.pngHi, thank you for pointing out the issue. We are working on the issue and we will release the update by tomorrow. SmartDataSoft Team
Thanks !!!! i will wait then the next update, thanks for your response !
i am waiting the update when is ready ?
Please open ticket in our support system, our technical team will investigate the issue and fix for you. We didn’t find the issue in our end
Thank you
Good morning, i have 2 questions about this theme. - Can i import cars by CSV? - Can i add options in filters? For example in “Fuel Type” i have Diesel Propan Ethanol and i want to add Hybrid GPL Carbon. Can i do this?
Thanks in advance.
Sorry we have not csv importer system. You need to add manually In filter you can add value from backend not able to add new options Thank you
Hi, is there a way to print a one page brochure to place inside the car at the dealership? if so how does that work? Thanks.
Hi, Right now we don’t have that option in our theme. We are sorry about that but in future we will try to add this in our theme’s option. Thank you, SmartDataSoft Team
Thanks for your feedback.
