Reviews for Calla - Elegant Home Decoration Shop

Reviews for Calla - Elegant Home Decoration Shop

Cart 521 sales
Well Documented

9 Reviews

for Customer Support

no support after purchase, theme code was updated to recent wp change.

Demo content installation stopped after 90%, its been more than 4 days no reply from author.

Author response

Hello,

Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. There's been an increased number of tickets last week so our response time got a bit delayed. We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you.
We hope that you'll reconsider your rating afterwards.

Best,
Elated

for Customer Support

The customer support is really amazing. Never experienced it this good. Keep it going!

for Other

Unfortunately it looks like the website has no further updates. The rest is totally fine and I'm happy with all tools and options

Author response

Hi there,

Sorry to hear that you feel this way, and we are always open to our customer's feedback and suggestions. Please note that our developers are constantly working on updates for all our themes. We are always working on our new theme updates, where we are including the latest versions of included plugins or implementing some fixes, or adding a new feature.
The theme works perfectly fine even though it has been a bit of time since the last update.

If you have any issues or theme-related questions, we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

Best,
Elated

for Design Quality

The only complaint I have it that the developer said it supported WPBakery but the site defaulted to Beaver Builder. Otherwise, it's perfect!

for Design Quality

Very beautiful theme, flexible, and very good support ;)

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey