Planetshine

Planetshine does not currently provide support for this item.

232 comments found.

Hello . It has available an installation and configuration documentation ?

Yes, documentation is included with every theme ;)

Please help me to import sample data. i tried several times after carefully following your documentation. but no success. where should i send my ftp details? Thank you.

ok i found your email support@planetshine.net and ill send you the detail there.

Hey,

Please check your support ticket here.

Hi, I just purchased this nice theme but I can’t get the demo content in place. Top navigation menu is missing, footer menus and almost everything else.

Now I have played a bit with the settings of Wordpress + theme and I was able to add something to dock menu by myself but I couldn’t find anywhere for example that navigation menu which is on the demo version.

But I couldn’t get any links either to the top menu (example: home, products, contact us, etc.) so I would like to get the demo content everywhere as I was expecting before I purchased this product so hopefully you can guide me into that? I understand if I can’t get the product pictures and I don’t need them, I just want to start making changes over the demo content so it would be much easier for me to handle new things such as using the whole Wordpress, it’s my first time while I’m using it. So far I have only used dreamveawer + ftp

Hey,

Unfortunately theme’s demo import includes only products and pages. How to set up menu in WordPress you can find in its’ documentation here. To make it easier setup footer widgets we have documented it here.

I have two plugins update: visual composer and slider revolution, I need your help for update its.

Hey, we have just updated Callisto to the latest version. You can download it from your themeforest account. More info about updating: http://planetshine.net/docs/callisto-woo/#update

Hi. “Login to account” and “account” is working in firefox but have disappeard in chrome. Don’t know why. Because it’s did that when we updated woocommerce.

Do you know what the problem is? Thanks!

Hey,

Just checked this using latest theme update and latest WooCommerce on both Firefox and Chrome, and could not repeat the issue. Both browsers show “My Account” and “Logout?” buttons. Also was able to log in/out on both browsers. Make sure you are running latest theme update which is 1.0.37 at the moment.

Hi, There! Great theme. Actually, i built a list of the best themes and thinking to add this one into it.

Thank you so much :-)

Cool, I’m glad you like Callisto :)

Hello, i like your theme alot but i have a question before i make a decision…. When searching the site i would like the results to show as a product list and not as a list of “blog” posts like in the demo…. Is that possible?

Hmmm. Ok. Is that hard to change? Is it something you could do eventually?

It requires modifications to the corresponding template and related style adjustments. Unfortunately currently we don’t have plans to integrate such a feature.

Ok, thanks for your time. I thought it was just a simple matter of changing the Headers Code to switch the type of search box.

Hi, It’s Callisto fully compatible with WP 4.8?

Hey,

Yes it is.

Question, which version of woocommerce is included in your recent update? After installing recent Callisto I still get message I have ver 2._ of woocommerce and need to update.

Hey, Callisto supports the latest version of WooCommerce. If you have any issues with that, then please make a topic in our supports forums ;) https://planetshine.net/support/

Can you answer which version of wooocommerce comes in your zipped folder?

None. WooCommerce is not included with the theme – that would be completely unnecessary. When you activate the theme, it will offer you to install the latest version from wordpress.org

Visual Composer is now called WPBakery Page Builder and requires an update to the plugin for it to work properly. That means I will need to purchase this plugin separately now. Can you include the updated plugin in the theme? I wouldn’t have purchased this theme if I knew the plugin was out of date and not included.

Hey,

Please create support ticket in our forum here and I will share theme update with bundled plugins, so you don’t have to wait official update release.

Hi, great theme. Question. :) Is it possible to put “main-menu” outside (after) “main-header” div, after for exmpl. so i can make it widhter? Tx Best regards, Josip

Hey,

Theme doesn’t have such a feature by default and this can be only achieved by custom coding. You may try to do this by overriding template “theme/templates/header.php” using child theme according to documentation here. Some further style adjustments also may be required.

BTW, your support has expired, please extend it in product section to continue receive support.

ivita07

ivita07 Purchased

Hi. I have a lots of issues with the Callisto Theme. Once I bought it, I found out that it doesn’t have support… Not updated, Slider Revolution and WP Bakery Page Builder couldn’t be updated for free, photos of the products in the shop doesn’t appear, and so on… I wrote an e-mail to PlanetShine about two weeks ago, and didn’t get a reply. Deficient, I’m not happy with my purchase at all.

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