13 comments found.
Hi, I’m having issues customizing this theme. It won’t allow me to customize the header. Its like the theme settings do not reflect on the site. How can I fix?
Hi, please send us a support ticket. Our team will help you. Thanks.
Theme is too slow and Heavy.
Hi, theme will be first if you use optimized image and remove unnecessary section.
theme is very slow and sometimes website freezed for 10 or 20 secs and back to work again please replay on tickeet #3238663
Hi, we will check the ticket with in very short time. Thanks.
Please respond to my Private Ticket #3138252
Okay.
Kindly resolve asap. My website is not stuck because of this template.
Hi, you will get reply soon. Thanks.
Hi, Can you resolve my problem. It has been more than 7 days I have purchased the theme.
Hi, Can you resolve my problem?. It has been more than 10 days I have purchased the theme. Very bad customer support. Cant resolve one single issue…..
Hi, please contact with support team. Thanks.
i bought the theme and installed it but its stuck in loading when i go to the website
Hi, please send us a support ticket. Our team will help you. Thanks.
how cam i remove the play button from the slider?
Hi, please contact with support team. Thanks.
Please respond to PRIVATE TICKET #3072224
Hi, you got a reply from our support team. Thanks.
Template_Path are very bad people, Amir said if I bought another one of their themes they would refund me for the theme that did not work properly. So I did exactly that and 6 months later I have still not received a refund despite sending several support messages and asking for a refund via themeforest. Stay away or be it on your own head when the theme doesn’t work and they lie to you and tell you they will refund you. I have bought several themes from these people but never again
HI, Please give the ticket ID.
2965825
2971223
2987777
3061289
Thank you
2965825 2971223 2987777 3061289
Thank you
Hi, you got reply from our support team. Thanks.
Hi, Nothing from your support team as of Monday 13 June
Hi Still nothing from your support team as of 26 June 2022. Will they email me or just credit my billing card please
Okay.
Hi 6 months on and still no refund or email from your support team. please refund on to my account
Hi. Why I demo pages are not available after installing the theme? thanks
Hi, Please send us a support ticket. Our team will help you. Thanks.
Hi. Thank you. May I know where to find the link for me to send the ticket? There is no “Contact Us” form in the Help Center. Thank you.
Hi, Please send us your ticket id. Thanks.
I have tried the instructions given to increase the properties in server but nothing happens. It says “The link you followed has expired.” Here’s my ticket: #2868768
Thanks
Hi! I followed the steps given to me by the support. still no luck. I tried other ways but I am getting the same result. Theme demo is not showing up. The reason I bought this this is because the theme Demo looks professional. I hope you can help me fix this. Thank you.
Hi, Our support team will help you. THanks.
Hi, I noticed that for the RTL demo, the header stayed in English and LTR. Is this possible to be changed as well to Arabic and RTL? or will it require us to do it manually ourselves?
Hi, Please send us a support ticket. Our team will help you.
is it compatible with elementor pro ?
Yes. Its compatible with both free and pro.
Hello. Please, can you tell me if the demo import imports all the demo pages as pages or will I need to select one demo and only that home page will be imported?
Hi, You will get all demo pages.
Congratulations…Nice work..GLWS 
thanks
Nice work, GLWS
Thanks
