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489 comments found.

Hi.

Just wanted to know if the theme is or when it will be compatible with WP 4.6

Thanks in advance!

Hello,

The theme should work fine with WP 4.6. If you have any issues, just submit a ticket on our help desk and our support staff will assist. http://support.touchsize.com

Thanks!

zerogg

zerogg Purchased

I’m having a conflict with the theme and the latest Yoast SEO with Wordpress 4.6. The post pages editor stopped working and the changes I make are not saving.

Hello,

We should have an update coming the next week. Please make sure you update.

Cheers!

Bianka

Bianka Purchased

hi, have you maybe a german translation?

Hello,

Unfortunately no, we only provide the english version. If you want to translate it you can use a translation plugin, the theme is translatable.

Cheers!

Hi, How do I make my blog page look like this… http://demo.touchsize.com/themes/?theme=camera7

It is included in the archive you can download from here. You can ask our support staff for details on this.

Please link address, because i can not find the archive.

Check this: https://touchsize.com/shootback-doc/#dummy-content It’s from another theme but the process is more or less the same.

For any questions, please use the help desk.

Thank you!

Bianka

Bianka Purchased

I must change the Words from the contact and MORE Info. But there i found it?

Hello,

The best way to change things would be by translating them. Check this article: http://support.touchsize.com/knowledgebase/How-to-change-words-in-the-theme-70.html

If you need help, please submit a ticket on our help desk and the support staff will assist. http://support.touchsize.com

Thanks!

Hi, I have a issue when I migrated to a new hosting, and all featured img can’t display, src=”” , how should I do to fix this issue?? website: sowedding.ca

Hello,

Please contact our support staff and they will check things out for you. http://support.touchsize.com

We offer support exclusively on our help desk. Thank you!

Hi.

Just wanted to know if the theme is or when it will be compatible with WP 4.7.

Thanks in advance!

Hello,

All themes are working fine with 4.7 for now. If you find any issues please report them on our help desk: http://support.touchsize.com

Thanks!

Hi, the forms are note sending the mails to the main wordpress email and I don’t find other way to set a contact mail.

Hello,

Please submit a ticket on our help desk and our support team will assist: http://support.touchsize.com

Thanks.

Hi, problem is that I’m working on a client’s site. The previous programer bought the theme and my client doesn’t have the Purchase Key. What do you do in this case?

We’ll need the purchase key to authorize you. Please contact the buyer and get the purchase key.

Hello! Just came across your theme and really like it. I’ve read that there is a separate plugin for the availability calendar but when visiting their site, I see that they haven’t updated it in almost three years. I prefer not to use plugins that are outdated due to security reasons (and lack up updates for new wp versions) so if I were to use a different plugin, would I have issues with the theme? I looked through comments here and have seen some with issues when using other plugins so I wanted to be sure before purchasing. Thank you!

Hello,

We didn’t have any reports from users having issues with the theme/plugin compatibility so you should be fine with that.

Also, there is the option to use another plugin that could do the job. Did you use anything similar lately? Our support team can maybe help with that on need.

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