Web Themes & Templates

Reviews for Camera 7 - Minimal Photography WordPress Theme

68 Reviews

for Bugs

This theme is using some plugin which open a huge backdoor and let hacker to hack your site. Do not buy this

for Flexibility

Great and easy to use theme, very effective, could use an update though, as some of the provided plugins no longer work with latest version of WP

for Customer Support

I have to say I am a disappointed customer of this Camera 7. Reasons are as follows,
a. Hard to use.
The theme design is not very customer centered. It's very hard to use and navigate.
b. Not great support.
Support system is lacking efficiency. You have to go through a lot to submit a ticket. They either have too small a team to support or they don't wanna hear from you at all. And with unfinished problem, you have go through all the forms again to communicate. Yes, that's right.
c. Low value for the money
No included extensions. It means when you begin to build your site, you are not equipped with any tool but the original WP original functions. We all know how basic they are.

Worst investment of 2016 so far.

upcode

Author response

Hello,

We am sorry that you had a bad experience with the product. Most of the users who bought this item said that is very easy to work with and super simple to set up. As you can see - 78% of our customers gave it a 5 star rating and a lot of them did it because our support and the easy-to-use settings.

The support system is actually very simple. You just need to submit a ticket and then just track it and reply to it. Nothing easier to do, and all support desks act like this, not sure what was the problem here.

Regarding the extensions - it is a minimal theme, just like in the description and just like on the demos. You should actually get what you see with a theme, don't you? The theme has enough options for a minimal photography website and I'm sorry you didn't get on with them.

We understand that rating is for the fact that we did not issue a refund because "you no longer need the item".

Have a great day!

by MM - India 5 years ago

by SK - Germany 5 years ago

by AR - Mexico 5 years ago

for Customizability

by MS 5 years ago

for Design Quality

by IB - Czech Republic 5 years ago

for Feature Availability

by RA - United States 6 years ago

for Customer Support

by KA - Germany 6 years ago

by RD - Canada 6 years ago

for Design Quality

by DL - Russian Federation 6 years ago

by BH - United States 6 years ago

by LC - Brazil 6 years ago

for Design Quality

by OA - Germany 6 years ago

for Bugs

by MC - United States 6 years ago

by DJ - United Kingdom 6 years ago

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