Creanncy

Creanncy supports this item

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85 comments found.

We are using your theme for our travel blog and we love it! There is only one thing, that we can’t fix by ourselves: How can we change the picture which is used for Pinterest? Right now the theme always uses the featured image of a post. Thanks a lot!

Hello, you can’t change this. Pinterest use this image automatically from post page url. WordPress does not “tell” Pinterest what to use. You can ask Pinterest support for more information.

Hi! I’m trying to change the image of the subscribe pop up window, but I don’t find the right place for it… Where can I do that?

Thanks for your purchase! Item comments are for Pre-Sale questions only. If you have some questions about our item or need technical support check our FAQ articles first (maybe your question already answered). If you don’t find answer you can submit ticket to our support system.

Please do not answer here in item comments – you questions will not be answered, we offer support in support system only. Thanks!

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hi! I read an older comment saying the sidebar size cannot be changed. Is this still correct? Even by a developer in the theme’s code?

Also – it says it supports WPML, but I want to confirm that the theme supports websites that are strictly in French and have the appropriate .po and .mo files.

Finally – is it compatible with Wordpress 4.8? Thank you.

Hello, you can’t change sidebar sizes in easy way in 99% of themes on Themeforest. Of course good developer can change everything (and sidebar size too), but we will not offer any support or help how to do this (your developer will need to do this yourself), because this is out of scope of theme support. This theme support WPML or any other translation tool, this means that in additional to use PO/MO files for WordPress itself you also will be need to translate few theme strings (in theme PO/MO files) to complete translation. Yes, theme compatible with latest WP version.

When attempting to load this theme on my Wordpress blog (I uploaded the entire zip fiile), the error message “The package could not be installed. The theme is missing the style.css stylesheet.” comes up and I am unable to load the Camille theme that I purchased.

​nevermind, i just realized i only needed to upload the camille.zip, not entire downloaded zip file

Yes, you need to use this smaller file.

ham119

ham119 Purchased

It is observed that css-skin.css is not loaded in <head>, therefore some fonts are missing in the contents. How can css-skin.css be triggered on?

ham119

ham119 Purchased

it is also observed that when $ipanel_saved_date < $cache_saved_date, the css-skin.css will not be loaded into <head>. How can we allow $cache_saved_date > $ipanel_saved_date ?

ham119

ham119 Purchased

it is also observed that, whenever the theme control panel is saved, the ipanel_saved_date in options table will be updated, therefore if cache_saved_date is not updated, it will always be $ipanel_saved_date < $cache_saved_date, leading to css-skin.css will never be loaded. How can cache_saved_date be updated properly?

Thanks for your purchase! Item comments are for Pre-Sale questions only. If you have some questions about our item or need technical support check our FAQ articles first (maybe your question already answered). If you don’t find answer you can submit ticket to our support system.

Please do not answer here in item comments – you questions will not be answered, we offer support in support system only. Thanks!

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

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