31 Reviews

for Customer Support

This theme is clean and modern looking which I love and if you want to use the simplest version of the demos than it is a great and affordable theme. However, you should have an in-depth understanding of wordpress in order to truly customize this and get the most out of this theme as the customer support is HORRENDOUS. I have had a three week email chain going on with Dmitry of their customer support team who has met all my questions with snarkiness and rude comments questioning my intelligence. Nothing I asked or questioned was even looked at or considered - I had to ask him several times to look into issues - he would just brush me off and tell me I was wrong and didn't know what I was doing. I am by no means an expert but not a beginner and I cannot get over how BAD this support is. For that reason, I would look to another theme unless you're positive you won't need to contact support. This has been the worst customer service I've ever experienced.

Creanncy

Author response

Hello, I am sorry that you got this problems with support. However I see by ticket that all your issues was resolved and I see that your image works fine on your slider. I see that all your issues was related to your incorrect WordPress usage and configuration. None of your issues was related to our theme.

for Design Quality

The theme is working great and is designed well, the support is fast but not that approachable. Overall a great theme to buy.

for Design Quality

I just have to say that this theme has everything I need and maybe more. Super easy to customize, even for beginners like me. The documentation is simple and complete.

Creanncy

Author response

Thanks! Happy that you love it :)

for Flexibility

not easy to manipulate

Creanncy

Author response

Hello, you never contacted our support to ask for any help, why you write negative review? If you have any problems with theme please contact our support at http://support.creanncy.com/ and we will help you.

for Design Quality

This has been the best WordPress Theme I have ever worked with. I love everything about it. It's really easy to use and it's just awesome all around. Well done!

for Design Quality

Great blog, easy to customise and work with. End results look great. 100% recommended.

for Customer Support

I love the theme and the customer support. Excellent!

for Documentation Quality

Great theme.

possible to use it out of the box , but alos very flexible in adjusting to your needs.
The Documentation is great.

for Documentation Quality

design quality, feature availability, and customizability. Great theme altogether.

for Design Quality

I've used a few wordpress themes over the years, and I've always had to go in and tweak bootstrap features that didn't look right in certain views. Not with this theme. This theme looks perfect in every window width I can throw at it. The design is top notch, and the back end seems well thought out and easy to use. Very glad I purchased this theme! The support is great too, very quick responses!

It is difficult to get this item to work once bought. Also, Envato should offer a chat line so it is possible to ask

Creanncy

Author response

Hello, I am sorry that you get some issues. If you have any questions or problems please contact our support at http://support.creanncy.com/ and we will help you to fix your issues.

for Design Quality

Great design, well executed and fantastic customer service. I like that the theme is beautiful and flexible at the same time. Tested the customer service and I have to say - they are pretty fast and awesome overall.

You buying not only a great product - but awesome service too.

for Documentation Quality

Estou gostando muito deste template, superou minhas expectativas.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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